Report a problem with your accommodation
If there's a problem with your accommodation you can request maintenance through your staffed reception, by email, phone or using our online form.
Non-staffed residences
Brackenhurst Campus or College Drive
Report maintenance for Brackenhurst Campus or College Drive by logging into the accommodation portal and selecting 'Maintenance' from the menu.
Staffed residences
You can report maintenance issues directly to your 24-hour staffed residence office or contact them at the details below:
Blenheim
- +44 (0) 115 962 2700
- Report maintenance by email
Byron
- +44 (0) 115 908 2270
- Report maintenance by email
Gill Street North
- +44 (0) 115 908 2250
- Report maintenance by email
Gill Street South
- +44 (0) 115 908 2250
- Report maintenance by email
Hampden
- +44 (0) 115 908 2280
- Report maintenance by email
The Maltings
- +44 (0) 115 908 2281
- Report maintenance by email
Meridian Court
- +44 (0) 115 985 7707
- Report maintenance by email
New Hall
- +44 (0) 115 984 9980
- Report maintenance by email
Norton Court
- +44 (0) 115 970 5963
- Report maintenance by email
Peverell
- +44 (0) 115 984 9986
- Report maintenance by email
Sandby
- +44 (0) 115 908 2280
- Report maintenance by email
Simpsons
- +44 (0) 115 950 7156
- Report maintenance by email
Emergency maintenance
Student Accommodation Services
City Campus Accommodation Office
City Campus accommodation and College Drive, Clifton.
- +44 (0) 115 848 2894
Brackenhurst Campus Accommodation Office
- +44 (0) 115 848 5270
Phone lines open:
- Monday to Thursday, 9.30 am to 4 pm
- Friday 9.30 am to 3.30 pm.
Out of hours
If you need to report emergency maintenance outside these hours, please contact campus security.
- City Campus security: +44 (0) 115 848 2468
- Clifton Campus security: +44 (0) 115 848 6600
- Brackenhurst Campus security: +44 (0) 7786 112005