Competency development tool
To assist your learning these pages have been designed to offer you suggestions for activities to develop competencies that are required for your job, or for your own personal progression.
The Competency Framework
There are nine behavioural competencies, split into three overarching groups:
- working with others
- delivering results
- focusing on the future.
Each of the overarching areas contains three competencies, each split into four levels of achievement.
| Competency | Level one | Level two | Level three | Level four |
|---|---|---|---|---|
| Teamworking | Download | Download | Download | Download |
| Customer focus | Download | Download | Download | Download |
| Communicating and influencing | Download | Download | Download | Download |
| Competency | Level one | Level two | Level three | Level four |
|---|---|---|---|---|
| Making informed decisions | Download | Download | Download | Download |
| Organisation and delivery | Download | Download | Download | Download |
| Adaptability | Download | Download | Download | Download |
| Competency | Level one | Level two | Level three | Level four |
|---|---|---|---|---|
| Entrepreneurial and commercial focus | Download | Download | Download | |
| Creativity and innovation | Download | Download | Download | Download |
| Leading and coaching | Download | Download | Download | Download |
To find out the suggested developmental activities for each of the competencies click on the appropriate level above – you will find the competency requirements for your role on the person specification for your role or on your PDCR form. Note that if you are looking for development ideas at level four you might also find some useful ideas in levels one to three.
Additional resources:
Below are some useful sites with resources and activities that complement the activities we have recommended.
You can visit iTunes U for a range of educational resources, for example the Business section has a range of podcasts and videos from Cranfield and Oxford Universities that are useful for managers.
JISC info net comprises a range of analytical tools and templates. From pilot work and output from workshop streams, it has been found that these tools can often be used interchangeably to deal with a variety of scenarios. Each analytical tool listed in the navigation includes a brief explanation of its potential role, with examples and templates as appropriate, go to JISC infoNet
Information and link to improvement network for more activities for developing competence at levels two and three – operational level can be found on the Improvement Network website, you will need to register and access the Improvement Tools.
