Corporate systems

This section includes information on learning events and activities to support the various specialist software programs we use at NTU. 

Banner

Banner encompasses a suite of products supplied by a company called SunGard HE. The Banner Student Database is the student database used throughout NTU and all student data is kept on it. NTU also uses Banner Workflow and the Banner Document Management Suite both being used primarily in admissions.

Target audience
Training in this area is relevant to all staff who work in:

• all areas of student administration
• admissions
• those who work in support services such as student support services and the academic office
• academics who process applications.

What types of activity do we deliver or support in this area of work?
Most of the training sessions provided are classroom-based. However, some are delivered online using NOW.

Banner Courses
To apply for Banner training for new staff please complete the Banner Training Schedule form .

If you are unsure which are the most appropriate courses for you and your colleagues, the Index of Banner Courses  allows you to do the following:

• look up where your new starter works and see which courses are appropriate for them
• look up a Banner form name to see which courses include training on it
• look up a course and see which Banner forms are covered in the course
• look up a course and see which work processes are covered in a course
• look up the online Fast Track courses. These can be released as soon as Banner Navigation training has been completed.

(Index of Banner training guidance notes)

To book or request training, please email the Centre for Professional Learning and Development. For any other service from this area please complete the Systems service request form.

Dynamics

Dynamics is the customer relationship management system (CRM) that has recently been introduced by NTU. In the first instance it is being used to manage enquiries from prospective students which are received by the University. The main aim of introducing this system is to try and improve the relationship between Nottingham Trent University and its customers. This is a Microsoft product which integrates with Outlook.

Target audience
Currently this is only for staff who manage enquiries from prospective students. This includes admissions, subject administration and marketing.

What types of activity do we deliver or support in this area of work?
Currently there is an introduction course hosted through NOW and one classroom based training session. 

Facility

Facility is the timetabling database which is used throughout the University to manage the academic timetable. It is also used to manage one off room bookings. There is a team in each College who manage the academic timetable as well as a team within the Academic Office.

Target audience
This service is relevant to any timetablers within NTU. It is also relevant to all those who want to be able to view the timetable and make one-off bookings.

What types of activity do we deliver or support in this area of work?
We run several courses on Facility all of which are classroom-based.

What bespoke work are we doing in this area?
We are always happy to supply bespoke courses if your needs do not fall within one of our existing courses.