Contact us

There are a number of ways you can contact us to find out information, ask for help or to tell us what you think of our services.

Contact the Information Desk for:

all general enquiries, queries about borrowing and returning books and other items
basic problems with IT applications, such as Microsoft Office
help with using photocopiers, PCs, printers and other equipment.

This can be done in person or online in the following ways.

In person

See us in person at the Information Desk in your library during library opening hours.
Ask one of the roving Information Assistants for help as they tour the libraries and resource rooms.

Online

Use the Information Direct service to chat to us online, no matter where you are. Look out for the Information Direct - Chat buttons on the Library website. The service is available Monday - Friday 8.30 am - 8.30 pm.

You can also find out information, ask for help or to tell us what you think of our services using the following routes.

Email

Email us or contact an Information Direct adviser online (during term-time opening hours) using the button on the right.

Telephone

Telephone us on +44 (0)115 848 2175 - you can hear a recorded message detailing the current opening hours or speak to a member of staff (during library opening hours).

Post

To contact us by post, please use the following address:

Boots Library
Nottingham Trent University
Goldsmith Street
Nottingham
NG1 5LS

For specific services, you can either contact the Information Desk in any of the ways listed above, who will refer you if necessary, or you can select from the following.

Inter-library loans (ILL) or Secure Electronic Delivery (SED)

For queries about specific loans or renewals, you can email us or telephone +44 (0)115 848 2889.

Postal loans

For queries about specific loans or renewals, you can email us or telephone +44 (0)115 848 2175.

Subject-related enquiries or academic staff enquiries

The Academic Liaison Team have specialist subject knowledge and can offer more detailed help in finding and using print and electronic resources. See who the Liaison Librarian is for your specific subject.