Students gathered around PCPC's in Boots LibraryStudent computersStudents in a lectureIT
You said
We need newer, faster computers.
We did
We are updating PCs, with around 1500 PCs already replaced with new ones over summer 2012. The vast majority of student computers are now less than two years old.
You said
We need faster and more reliable Wi-Fi throughout the university so we can use our own phones / tablets / laptops etc.
We did
We have implemented leading edge Wi-Fi and Internet access across the University and in halls of residence. We are committed to closing the few remaining Wi-Fi gaps across the University.
You said
We need better access to specialist software.
We did
More specialist software including Adobe Master Collection, Microsoft Office Visio and Project is now available in more places across the University with more software to come.
You said
It would be much easier to be able to view our timetables on our phones.
We did
We have launched a brand new mobile timetable. To find out how to sync your NTU timetable with your mobile device visit the IT service desk webpages.
You said
Free print credit runs out too quickly, can we have more?
We did
We trebled the amount of free print credit you get at the start of the academic year.
You said
The IT resources are good but we want them to be better.
We did
We are listening and continue to work closely with the Students’ Union and student focus groups to improve the IT resources that matter to you.

Other improvements

  • In October we opened a science laboratory on Clifton campus, utilising the very latest tablet, Wi-Fi, and audio visual technology.
  • You can now ask for IT support online via Twitter, Facebook, or the Service desk.

If you have any comments or suggestions for improvements we could make, email the student comms team.

 

Last modified on: Wednesday 9 January 2013

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