Enabling Innovation Insight Breakfast: The Customer Experience

Enabling Innovation - Enabling Innovation at Vision West Nottinghamshire College

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Networking | Seminars | Workshops

A guest speaker from Center Parcs will speak about their experiences and challenges reaching the peak of customer service excellence and share hints and tips that can be put into practice for small and medium businesses.

  • From: Wednesday 12 July 2017, 9 am
  • To: Wednesday 12 July 2017, 1 pm
  • Location: Vision West Nottinghamshire College, Derby Road, Mansfield, NG18 5BH
  • Booking deadline: Wednesday 12 July 2017, 12.00 am

Past event

Event details

We invite local small and medium organisations from the D2N2 area (Derbyshire and Nottinghamshire) to get involved with the new Enabling Innovation programme.

Center Parcs have scored over 83% on customer service; above world class level according to the UK Customer Satisfaction Index. They are keen to share their expertise and deliver this insightful session to D2N2 SMEs providing advice on how to deliver excellence within customer service.

A guest speaker from Centre Parcs will speak about their experiences and challenges reaching the peak of customer service excellence and share hints and tips that can be put into practise for small and medium businesses.

This event will be open from 7:30am for breakfast and networking prior to the session commencing at 8am. There will be further opportunities to network following the talk and an opportunity for a Q and A with the speaker.

This event is free to attend, but attendees must register in advance. In order to attend this event you must be eligible for support from the Enabling Innovation Programme, which supports SMEs in Derbyshire and Nottinghamshire.

Enabling Innovation is a three-year collaboration between Nottingham Trent University, the University of Nottingham, and the University of Derby to support SMEs in Derbyshire and Nottinghamshire to innovate. It is part-funded by the European Regional Development Fund (ERDF).

Programme

7:30am Registration, breakfast and networking
8am Introduction to Enabling Innovation, Vision West Nottinghamshire College and our guest speaker
8:10am Centre Parcs present Customer Service for SMEs
9:45am Q and A
10am Session ends – networking for those who wish to stay on
16.00 – Event end.

Booking information

Please click 'Reserve your place' above, and complete the short online booking process.

This event is free to attend, but attendees must register in advance. In order to attend this event you must be eligible for support from the Enabling Innovation Programme, which supports SMEs in Derbyshire and Nottinghamshire.

If you would like any further information about this event before booking your place, please email us.

Location details

Address:

Vision West Nottinghamshire College
Derby Road
Mansfield
NG18 5BH

Past event

Still need help?

+44 (0)115 941 8418