Understanding Your Customer
An NTU Enterprise event as part of NatWest's Business Builder Series
A series of ten workshops with NatWest and NTU Enterprise helping businesses at all stages start, scale and succeed - but most importantly, supporting you as a business owner to develop the skills that you need to take your vision forward.
- From: Wednesday 21 July 2021, 11 am
- To: Wednesday 21 July 2021, 12.30 pm
- Cost: Free
- Booking deadline: Tuesday 20 July 2021, 5.00 pm
- Download this event to your calendar
The NTU Enterprise team invites entrepreneurs, start-ups, small and medium sized businesses to join us on the third of ten business builder workshops with NatWest.
21 July 2021
Understanding your customer is vital and an important part of ensuring your business operates as efficiently and profitably as possible. With customer behaviour being so fluid – especially now - providing value to customers needs to be a regular focus.
Join the NatWest Business Builder Team as we explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back. We’ll talk about the different aspects of Customer Discovery and why they are important. This session will leave you with a solid understanding of your next steps and give you the techniques you need to continue serving and providing value to your customers.
This event is part-funded by the European Regional Development Fund (ERDF) 2014-2021. This event is classed as State Aid to participating and eligible businesses, the value of which is up to £100, but is delivered completely free of charge to participants.
11.00 am - Online lobby open
11.05 am - Introduction from Enterprise Team and NatWest
11.10 am - Workshop Starts
12.10 pm - Questions & Answers
12.30 pm - Ends
To join this online session, please click ‘reserve your place’ and our team will contact you with a link for your diary.
Joining the event
Prior the event, we will send you an event invitation via email.
For more information about this event, please contact:
Marketing and Events, Enterprise Innovation Centre, NTU
+44 115 84 82884