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Understanding your customer

An NTU Enterprise event as part of NatWest's Business Builder Series

Business_Builder_Natwest
Conferences | Networking | Seminars | Workshops

A series of ten workshops with NatWest and NTU Enterprise; helping businesses at all stages start, scale and succeed. But most importantly, supporting you as a business owner to develop the skills that you need to take your vision forward.

Event details

The NTU Enterprise team invites entrepreneurs, start-ups, small and medium sized businesses to join us on the third of ten business builder workshops with NatWest.

Programme

16 June 2021

Understanding who your customer is vital to ensuring your business operates as efficiently and profitably as possible, but with customer behaviour being so fluid – especially just now - remaining valuable to customers’ needs to be a regular focus. Join the NatWest Business Builder Team as we explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back, as you adapt with them. We’ll talk about the why’s, the where’s and the how’s of Customer Discovery so that you come away with a solid understanding of what your next steps and techniques will be to continue to serve your customers.

State Aid

This event is part-funded by the European Regional Development Fund (ERDF) 2014-2021. This event is classed as State Aid to participating and eligible businesses, the value of which is up to £100, but is delivered completely free of charge to participants.

Programme

11.00  am - Online lobby open

11.10 am - Introduction from Enterprise Team and NatWest

11.30 am - Workshop Starts

12.10  pm - Questions & Answers

12.30 pm - Ends

Booking information

To join this online session, please click ‘reserve your place’ and our team will contact you with a link for your diary.

Joining the event

Prior the event, we will send you an event invitation via email.

For more information about this event, please contact:

Giselle Martin
Marketing and Events, Enterprise Innovation Centre, NTU

eic@ntu.ac.uk
+44 115 84 82884

Still need help?

Giselle Martin
+44 115 84 82884