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Members Updates

Latest updates from NTU Sport

Temporary Closure

Following the latest government announcement which has seen England enter a national lockdown, we have had to sadly close our facilities at both the City and Clifton campuses. This is in a bid to contain the spread of the new variant of Covid-19. We still continue to offer a full programme of Online Fitness Classes.

All Active and Direct Debit NTU Sport members will be contacted by email following our latest closure.

Fitness Classes

Following Government advice, face to face fitness classes are currently suspended, however we will still continue to offer our extensive programme of Online Fitness Classes which can be found on our website.

You are able to take part in our classes simply by joining the NTU Sport Microsoft Teams page and selecting the class you would like to join. All classes are streamed live and can be done in the comfort of your own home. Daily class updates will be shared on our Instagram account.

Sports Clubs

Following government guidance face to face Sports Club activity is currently suspended, Clubs will continue to provide a virtual offer.

Membership FAQs

How will the closure affect my direct debit membership?

All memberships will be frozen automatically, members do not need to take any action. Due to the timing of the announcement, it was not possible to freeze payments on 1 January and 8 January. These payments will be honoured once our facilities reopen. From 15 January onwards, no payments will be taken from your account.

How will the closure affect my Active membership?

NTU Sport will contact you on the 29/01 with an update regarding your Active Membership and confirm your options.

What will happen to my sports club membership?

Following government guidance face to face Sports Club activity is currently suspended, Clubs will continue to provide a virtual offer. NTU Sport will contact you on the 29/01 regarding your Sports Club membership.

What is happening with my staff My Benefits membership?

The My Benefits team have taken the decision to cancel all My Benefits memberships. If you would like to restart your monthly membership, you can do so by filling out the Benefit Selection Form.

I’m a public or alumni member and the Sports Centres closed part way through my month membership. What will happen to the remainder of the month I’ve paid for?

We are now offering monthly direct debit memberships for public and alumni members in order to reduce contact at reception.

I have unused Fitness Package sessions, can they be carried forward?

Any unused sessions can be carried forward to the 2020/2021 academic year. Please get in touch with your Fitness Instructor to organise this.

Members Updates

Published on 4 August 2020
  • Category: Sport

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