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Student support

We want you to feel supported, we want you to feel empowered, and we want your journey to be about you — whatever that journey might look like, and wherever it may take you.

Students chatting in 23 Goldsmith Street

Support at every stage

Support on your course 

All of our courses have the dedicated support of a course administrator who works closely with both teaching staff and students. They are your first point of call for all administrative matters and are here to provide advice and guidance throughout your time at NTU – from enrolment to submitting assignments, and from finding work experience opportunities to graduating. If you are unsure where to find information, your course administrator can point you in the right direction.

If you’re struggling with your studies – whether it’s an idea, or perhaps even a whole module – your course leader will make sure you get the right help from the right people, at the right time.

If you can't quite get to grips with the whole course, let your personal tutor, academic mentor, or the year tutor know what you’re struggling with (and why) as quickly as possible, so that we can help.

Support from the Library

Our Libraries offer access to individual study spaces, books and printing facilities, plus a whole range of online services including IT support, eResources and academic skills support. You can speak to our Library staff in person, or contact us via chat, phone and email.

Library OneSearch is your gateway to NTU Library’s eBooks, databases, eJournals, NTU research and much more. There’s an online guide that will help you find your way around, but if you still need help then chat to us and we’ll do our best to help you find what you need.

If you need help using any of our online resources, you can book a 1-1 appointment with a member of the Learning and Teaching team or book a library workshop. Chat to the library online no matter where you are, using the online chat function on our library web pages.

Online appointments with a member of the Library team are available if you need help with academic writing, referencing, finding information, maths and statistics. We also have lunchtime learning webinars every day which you can join by booking a place.

Visit the NTU Library website to find out more.

Language support 

Nottingham Institute of Languages and Intercultural Communication at NTU offers English language support to all international students on our degree programmes, and at no additional cost. Our lecturers – who are experienced in teaching English for Academic Purposes – will work with you to improve your English language and study skills, and will also explain UK academic conventions related to your subject. You can attend classes to improve your reading, writing, speaking and listening skills, or book individual tutorials with our staff.

Wellbeing support 

If you need our support, there are several ways that we can help you.

For general enquiries about the support we can provide, visit our Student Support Services page, email the team or by call +44 (0)115 848 6060.

If you're a Confetti student, you'll also have access to Confetti's very own Student Support Services Team. They provide a safe, discreet space for you to talk and work out the next steps in the support you need.

Confetti's Student Services team are based behind Confetti’s main reception and are open 8.30 am to 5 pm. You can also refer yourself by emailing Confetti's Student Services team or by calling +44 (0)115 952 2075.

Employability and placement support 

Our Careers and Employability team are here to help you throughout your time with us, and for up to three years after you graduate. They can support you with:

  • Jobs and opportunities
  • Applications and interviews
  • Placements and work experience
  • You can attend events, like job fairs and skills workshops.

Support for international students 

Our international student support service can provide you with support on a range of issues including visas and regulations for working in the UK. They can also help you with language and study support.

Additional learning support for Confetti students 

The Additional Learning Support Team at Confetti is committed to working with you in a person-centred way. Person-centred means that we will listen to what is important to you, (now and in the future). The team will look at what works and does not work for you. Their aim is to help you develop the skills that you need to progress and make the best of your potential as an independent learner.

We ask that you tell us what support needs you have.  We will treat this information confidentially and only share it with members of the Confetti team in support of your learning.

Find out more about additional learning support at Confetti.

Specific support for learning with a disability

We encourage you to tell us about your particular needs when you apply. This information helps us to make the right arrangements for you and provide the best possible support, so that your experience at NTU is a positive one.

Ideally, tell us about your specific needs when you make your Clearing application: you're not obliged to declare it, but if you choose not to, you may not be able to access our full range of support services.

As a student with a disability, you may be eligible for a Disabled Students Allowance (DSA). This can be used to supplement your student loan to cover the extra costs that might arise over the course of your studies, on account of a disability, health or learning condition.

Dyslexia, Dyspraxia and ADHD 

Our support enables you to develop relevant skills and strategies over the course of your time at university, and to support you in achieving your full learning potential – while you’re studying here, and throughout your future career.

Our team run one-to-one advice sessions offering advice on:

  • Your support arrangements
  • Exam arrangements
  • Applying for a Disabled Students Allowance (DSA)
  • Diagnostic evidence requirements
  • What to do if you think you may have a specific learning difficulty, such as dyslexia
  • How to access generic support within NTU, e.g. library study support
  • How to implement the reasonable adjustments recommended by your evidence (e.g. extra time in exams).

Please visit our dyslexia support page or call +44 (0)115 848 4120 for more information.

Physical, sensory and long-term medical conditions 

We can liaise with the University’s academic Schools, services and outside agencies, and help to coordinate any additional requirements you may have. We can also guide and support your applications for additional funding.

Our services include:

Visit our physical, sensory and long-term medical conditions page or call +44 (0)115 848 2085 for more information.

Autistic spectrum conditions 

High levels of motivation, determination and enthusiasm are among the many qualities that we see in students with an autistic spectrum condition. We welcome early contact from all our prospective students so we can ensure that any support you may need is in place for the start of your course.

We offer a wide range of support for autistic students including:

  • Support with applying for a Disabled Students Allowance (DSA)
  • Access statements and exam arrangements
  • Social activities, including a weekly lunch club
  • Transition support
  • Library support.

Visit our autism support page or call +44 (0)115 848 2085 for more information.

Disclose your support needs

Help us to help you get the right support provision you need during your time at NTU – tell us what support you need.

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