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Advice for applicants and offer holders

Last updated Wednesday 25 March

We understand that this is a worrying time for everyone, and we're here to support you. We're monitoring the situation with Coronavirus closely, and will update this page with more information on the impact on the admissions process and any dates / deadlines as it becomes available.

You can get in touch with us via:

Below are some frequently asked questions that you may also find helpful.

Is NTU still accepting applications?

Yes, NTU is accepting applications for FE, undergraduate, postgraduate and professional courses. You can apply for an undergraduate or foundation degree via UCAS, and postgraduate or professional degrees via our applicant portal and FE courses via the application form.

Because of changes to the awarding of qualifications this year, the Office for Students has asked all universities and colleges to stop making unconditional offers and amending existing offers for the next two weeks.

As a result, NTU will not be making any unconditional or conditional unconditional undergraduate offers for the next two weeks. In addition, if you already have an application with us you may not see any update for the next two weeks. This includes:

  • Changing a conditional unconditional offer to unconditional if you firmly accept the offer.
  • Making offers after you have attended an interview or submitted a portfolio.
  • Changing offers to unconditional if you have met the terms of your offer.

You are still able to make your firm and insurance choice by logging in to UCAS Track.

Please be assured that this is for a limited time, and does not have an impact on your application. All offers that we have made remain in place, and please don’t worry if it is not updated right away. We want to make sure that every applicant has the best possible experience during this time, so we are following the Office for Students advice carefully.

Keep an eye on your emails, and check back here for any updates.

If you want to discuss your application with us, please contact our admissions and applicant engagement team on +44 (0) 115 848 4200 or use our AskNTU form.

My A-level / GCSE exams have been cancelled, how will I get my place?

The Department of Education has announced that it will calculate a grade for each A-level, AS-level and GCSE qualification that a student is studying. This will take into account teachers’ assessments and prior attainment so may not reflect predicted grades.

We will continue to follow government advice on this to ensure those talented students who have chosen NTU as their preferred choice can still join our community.

We are expecting all allocated grades to be released by July and our clearing process, for those to choose NTU who had not considered us previously, to open soon after.

What about other qualifications, such as BTECs?

We know that exams have been cancelled for a lot of qualifications, including BTECs and International Baccalaureate courses, and we are still waiting for official guidance on what this will mean for grades and awarding dates. As soon as we have a clear steer for the sector NTU will announce how we’ll accommodate that.

We will do all we can to give security and confirmation to those wishing to join NTU as soon as we are able.

I’ve got an unconditional offer, is it still valid?

Yes. If your offer is unconditional or conditional unconditional and you firmly accept the offer, then your place at NTU is confirmed.

Will the UCAS deadlines change?

The UCAS decision deadlines in May have been moved back by two weeks. UCAS will be emailing all students affected by this change, so please make sure your email address is up to date in Track and keep checking your messages.

Other deadlines may also move, as things are changing all the time. Please be assured that we at NTU will keep students updated as soon as we know more.

Can I speak to a student about life at NTU?

Of course – we’d love you to! You can register to chat with one of our students through our online messaging system. You can ask a current student anything you like about your course, the city, halls of residence and student life.

How do I make my firm and insurance choice

We hope you choose NTU as your university but we’re mindful it’s a big decision and a big commitment. Make sure your firm choice is your preferred choice for the right reasons. Before you accept an offer, here are a few things to research to make sure it’s where you want to go:

  • Do you really want to study there for the next three, four, or more years?
  • Is the course right for you?
  • Does the course have exams, coursework, or both?
  • What’s the difference between a lecture and a seminar?
  • Have you thought about where you will live and how much it will cost?
  • Is it a city or a campus uni?
  • What are the societies and nightlife like?
  • Have you been to an open day or taken a virtual tour?

You are still able to make your firm and insurance choices via UCAS Track. Please note that NTU will not be making any updates to offer statuses for the next two weeks, in line with advice from the Office for Students, so please don’t worry if your offer with NTU isn’t updated right away – it remains in place. Keep an eye on your emails, and check back here for any updates.

Where can I learn more about admissions?

Admissions – applications update
Watch this video to hear an application update from Amy Smith.

Our Associate Director of Admissions and Applicant Engagement, Amy Smith, has recently recorded a video with all you need to know about applying to NTU.

How can I get in touch with NTU?

If you’ve got any queries that haven’t been covered by these FAQs then please call our friendly Admissions team on +44 (0)115 848 4200 or use our Ask NTU form.

You can also chat to our students through our online messaging system who are on stand by and happy to help with any information that you need.

I’m an international student – if I can’t travel because of Covid-19 can I get a refund of my advanced payment?

Yes. If you cannot join NTU because of Covid-19 you can get a full refund of your advanced payment. Just email our International Development Office (IDO) at to explain your situation and request a refund.

I’m an international student – if I’ve booked NTU accommodation or signed a contract with a private accommodation provider but can’t travel to the UK because of Covid-19 what shall I do? Can I get a refund of my deposit?

If you’ve booked NTU accommodation please contact accommodation services at to explain the situation and they will advise you.

If you’ve signed a private accommodation contract please contact your provider to explain the situation as your contract is with them. However, if you need legal advice or guidance, NTSU Information and Advice Service will help – you can contact them at

I’m an international student – can I defer my offer to a later start date? How?

Yes. You can defer your offer to a later start date. You’d need to email with your NTU ID, course title and new start date and we can advise whether this is possible.

I’m an international student – if NTU can only offer online classes in September 2020, can I withdraw my application and get a refund of my advanced payment?

Yes. You would be given the option of either deferring your course to a later start date or receiving a refund.

IELTS tests are cancelled in my country – how can I meet the English language requirements of my offer?

If you’ve taken an English language test and don’t meet the requirements of your offer, you could apply for our Pre-sessional English for Academic Purposes (PEAP) course. We are now delivering this course online.

We accept a number of English language tests in addition to IELTS, including the TOEFL iBT Special Home Edition which can be taken online in your own home in many countries around the world.

Check the alternative language tests accepted by the University on our website – if you still have questions about your qualification contact us.

Advice for applicants and offer holders

Published on 3 April 2020

Still need help?

Admissions team
+44 (0)115 848 4200