Sales Success for Retail
- Level(s) of Study: Professional / Short course
Available at no cost to eligible individuals (see criteria below).*
- Start Date(s): 18 January 2024
- Duration: 18 January - 7 March 2024, Thursdays 6-8.30pm (8 weeks)
- Study Mode(s): Short course
Please note: This course is delivered through the Enterprising Ashfield project, which is funded by the Government's Towns Fund. Nottingham Trent University (NTU) is pleased to offer free (fully funded) places on this course to support individuals and employees of businesses that are based in the towns of Kirkby-in-Ashfield and Sutton-in-Ashfield.
The standard fee would normally be £435.
Selling effectively can determine the success of any business.
Salespeople that demonstrate great communication skills inspire people and create a great retail environment, loyalty and ultimately repeat custom.
This course will provide you with the essential skills and knowledge to achieve successful sales in the retail industry.
It’s for retail assistants, managers, business owners and anyone who would like to sell confidently - instead of fearing it!
On this course you’ll learn how to win over your audience and make that sale.
Whether sales techniques are completely new to you or if you already have a good understanding, you can become an exceptional salesperson and ensure customers keep coming back.
With a limited number of places on the course, you'll have the one-to-one attention you need to ensure you leave with the skills to continue developing your skills at work.
How you’re taught
In-person from the Summit Centre in Kirkby-in-Ashfield.
18 January - 7 March 2024, Thursdays 6-8.30pm (8 weeks)
Tutor profile: Sam King
Sam is a retail sales specialist who has been working in all types of retail settings since the age of 11; from small family run businesses to large organisations and from everyday to luxury items.
He is confident in sharing his skills on the best practices for the day-to-day sales and running of shop, dealing with customers- sales and complaints (you will get some!), and creating quality short window displays that draw customer’s interest.
Sam has recently won a Stevie Award for Sales and Customer Service 2023, which recognises the achievements of sales, customer service, and call centre professionals.
He is also publishing a new book ‘From Fear to Mindful’ which includes resources on how to increase customers with ease and without advertising.
No previous experience in retail or sales is necessary.
To be eligible for a place, you must live or work in the towns of Kirkby-in-Ashfield or Sutton-in-Ashfield. To check if your home or work postcode is eligible visit the Enterprising Ashfield postcode checker page.