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Testing, tracking and self-isolating

Page last updated: 03 March 2021

Your safety and the safety of our staff and community is paramount. That's why it's really important that if you suspect that you may have symptoms of Coronavirus that you know what to do, not only to protect yourself but to protect those around you.


Booking a COVID-19 Lateral Flow Test

Lateral Flow Tests have been introduced by the Government to support students join their in-person teaching and for those students that have special circumstances. Students who need to be on campus are encouraged to take Lateral Flow Tests regularly to help protect our NTU and wider community.

Once you have been notified that your in-person teaching will begin we encourage students already living in the UK to take a COVID-19 test at a community testing facility before you travel. If you’re an international student there are some things you will need to consider before you travel to the UK including latest travel restrictions, quarantine or self-isolation and proof of a negative test. 

If community testing isn’t available for you, please:

All students on campus are encouraged to take twice weekly Lateral Flow Tests to help protect our NTU and wider community.

All Lateral Flow Tests must be booked in advance.

You will receive your test result from the NHS Test and Trace service via SMS or email within two hours.

If you receive a positive COVID-19 test result and used public transport to get to campus, please call the NTU Being on Campus helpline 0115 848 6060. We will drive you home to minimise your contact with others.

To help speed things up for you on the day please register your details with the NHS Test and Track system on the NHS website, once on the site select the button 'Continue with NHS login’.  Please remember your mobile phone on the day of your test.

Lateral Flow Tests are free, self-administered and should take less than ten minutes.

Testing facilities' locations

City, Clifton and Brackenhurst Campuses

Date: From Monday 4 January 2021
Time: Monday to Friday, 9 am to 2 pm (weekends closed)

City, Clifton and Brackenhurst testing facilities will be open on Saturday 6 and Sunday 7 March, 12 pm to 4 pm
From Monday 8 to Friday 12 March opening hours are extended to 8.30 am to 4 pm


  • City Campus: The Refectory, Newton Building
  • Clifton Campus: Level 1, Sports Hall and Dance Studio
  • Brackenhurst Campus: Lyth Building

Mansfield Campus 

Date: Open Monday, Tuesday and Thursday from Monday 8 March 
Time: Monday 11am – 3 pm, Tuesday 9am – 2 pm and Thursday 9am – 12 pm
Location: University Centre at West Nottinghamshire College

Please wear a face covering until you are in your testing booth, please also bring your mobile phone so you are able to register your details via

If both of your results are negative, you should travel as soon as possible to minimise your risk of catching the virus before you return home.

If either of your tests are positive for COVID-19 you must self-isolate for 10 days at your term time address and complete the NTU Coronavirus Tracking Form so that we can support you through your isolation period.

Find that you need to self-isolate when you are due to return to campus?

If you find that you need to self-isolate when you are due to return to campus, please stay where you are for your isolation period, do not come back to campus. You can join your learning online (if you are well enough to do so) and should contact your academic school to let them know. Remember to complete the NTU Coronavirus Tracking form so that we can support you through your isolation period. Do not return to University until your isolation period has ended.

Have symptoms? Get tested for COVID-19

To stop the spread of COVID-19, it is important that you know what to do if you develop the symptoms of Coronavirus. The symptoms are:

  • A new, continuous cough
  • A high temperature
  • A loss of, or change in, your normal sense of taste or smell

If you have any of these, even if very mildly, do not come to campus. Instead, you should immediately self-isolate at your term-time address and arrange to have a COVID-19 test. If you are struggling to manage your symptoms, you can contact NHS COVID-19 service or call NHS 111.

If you have symptoms of coronavirus and need to book a test please visit the website, or call 119 – do not call NHS 111 and do not go to Accident and Emergency (A&E).

Public Health England have a local testing site situated at Clifton Campus. The facilities are accessible to staff, students and members of the local community experiencing symptoms of coronavirus. The sites takes walk-through bookings made via the NHS testing website.

Students at the City, Mansfield or Brackenhurst campuses should continue to use the NHS testing website to find your nearest testing centre.

To help prevent the possible spread of the virus, please avoid using public transport when attending a testing centre. If you do not have access to transport, you can request a home-testing kit.

Consider alerting people who you have had close contact with in the last 48 hours to let them know you have symptoms of COVID-19.

A positive test

If your test results are positive, do not return to in-person teaching to. The government guidance advises that you should stay at your current accommodation and self-isolate for 10 days from when your symptoms started. If you do not have symptoms but have tested positive for COVID-19, stay at home for 10 days from the day the test was taken.

If you receive a positive COVID-19 test result and used public transport to get to campus, please call the NTU Being on Campus helpline 0115 848 6060. We will drive you home to minimise your contact with others.

You will be contacted by the NHS Test and Trace Service which helps to identify the people you have been in close contact with. It is a good idea to keep a diary of the people you have been in close contact with each day. This will help if you are asked to share this information.

Please also complete the NTU Coronavirus tracking form so we can support you during your self-isolation period. For more information please visit the Government website for more information and advice.

A negative test

If you had a negative test, you can stop isolating, so long as:

Anyone in your household who is isolating because of your symptoms can also stop isolating.

NTU Coronavirus tracking form
A short video explaining what to do if you have to self-isolate and how to use the NTU Coronavirus tracking form

NTU Coronavirus tracking form

You should complete the NTU Coronavirus tracking form* if one or more of the following applies to you:

  • You have a positive COVID-19 test
  • You have COVID-19 symptoms and are self-isolating whilst awaiting your test result
  • You are self-isolating because a member of the same household or someone you have been in close contact with, has a positive COVID-19 test or is awaiting a COVID-19 test result
  • NHS Test and Trace have contacted you to self-isolate
  • You are required to self-isolate due to arriving in the UK from overseas
  • You have taken a COVID-19 Lateral Flow Test through your local community testing programme

Complete the NTU Coronavirus tracking form

The information you provide will be used:

  • To support Local Health Authorities with Track and Trace – this may involve sharing your contact details
  • As evidence for non-attendance due to self-isolation
  • To enable Student Services and your School to support you through your self-isolation
  • To support students in NTU and UPP halls with a 14 day basic food provision
  • As evidence to support an NEC submission (Notification of Exceptional Circumstance) should you become unwell with COVID-19 symptoms, that impact on an assessment

*Please note: in order to complete the form, you will be asked for your NTU login details.

New legal requirements mean that you could be fined if you do not self-isolate following a positive test for COVID-19 or if you are contacted by NHS Test and Trace and asked to self-isolate and fail to do so.

Please view our Privacy Notice.

Living with someone with symptoms or a positive test result

If a member of your household has symptoms or has tested positive for COVID-19, then you are required to stay at home for 10 days. You should start your 10-day isolation period from when the first person in your household developed symptoms. If you live with someone who has tested positive but doesn't show any symptoms of COVID-19, you should isolated from the time their test was taken.

NHS COVID-19 app – what it means for us and how we play our part

Every person who downloads the NHS COVID-19 app will be helping in the fight against coronavirus. It enables the NHS to understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not individuals; it works by using QR codes, which we all must scan when we enter communal spaces on campus, like print shops and cafes.

You will see QR codes displayed in all our buildings and individual venues on our campuses. These are part of the NHS Test and Trace system. If you enter a campus building or venue, you should scan the QR code and that data will be held by the NHS. If someone tests positive to COVID-19 and has been to one of these venues recently, you will be alerted. The venue won’t be named. If the NHS ask you to self-isolate, you must follow the instructions or you could face a fine.

Download the NHS COVID-19 app from the App Store or Google Play.

  • How will the University support me if I need to self-isolate?

    There's plenty of support available to help you manage your health and wellbeing during isolation, which includes accessing help from our student support advisers. You can follow Student Support Services on Twitter, Instagram and Facebook, which will keep you updated with the latest news and support advice.

    There's also guidance on our Learning and Teaching page about continuing with your studies during isolation, plus guidance on accessing the library remotely.

    We will also be running a range of virtual events that you can join in with whilst you are self-isolating.

  • What do I do if someone in my household tests positive for COVID-19?

    If someone in your household tests positive for COVID-19 you should immediately self-isolate, and follow government guidance.

    You should also follow the steps outlined below in relation to self-isolating in shared households to help reduce the risk of spreading.

  • What if one of my ‘close contacts’ test positive for COVID-19?

    Usually, only people who have had close contact with a person who has tested positive for COVID-19 are considered at risk of becoming infected. Close contact includes people you live with, have had physical contact with or have been close to. It also includes people you have shared a car with and those you have been within 1-2 metres of for more than 15 minutes.

    If you have been in close contact with a person who has tested positive for COVID-19, you will need to follow the latest government guidance, including any requirement to self-isolate.

  • What happens if I can’t be there at the start of term?

    If you are a UK student please follow the latest Government guidelines about travelling in the UK.

    If you are an international students and are unable to be on campus for the start of term please visit our dedicated international students page, which provides details about travel, self-isolation, visas and who you should contact if you need to notify us of your delayed arrival.

    Visit our learning and teaching page for more details about continuing with your studies if you can't be on campus.

Extra supplies

It’s worth having an extra supplies of non-perishable goods which could help you if you have to self-isolate. Packing some extra tinned and dried foods, paracetamol and personal items like soap, deodorant etc., may make life easier for you if you do have to stay in your accommodation.

Self-isolating in a shared household

Many students will be living in a shared household which means there are some extra things to be mindful of when self-isolating. These are necessary to prevent the spread of the infection among housemates. You should:

  • Keep at least two metres away from other people in the house, particularly if you live with anyone who is older or who has a long-term health condition
  • Keep shared areas well ventilated
  • Ask others to help you, like bringing food and medicine, but avoid direct contact with them (anything you're brought should be left outside your door)
  • If you need to cook, you should only use the kitchen when no one else is there (you could organise a set time with your housemates to use the kitchen). Clean the kitchen after each use; wipe all surfaces you have touched using strong household disinfectant
  • Use a dishwasher. If this is not possible, wash and dry each person’s things separately and use a different sponge and tea towel for each person
  • If washing machines are not available in flats, students should wait a further 72 hours after self-isolation has ended before using a communal laundry
  • Eat your meals in your room
  • Clean shared toilets and bathrooms after each use; wipe all surfaces you have touched using strong household disinfectant. Use a separate towel to your other housemates to dry your hands
  • Clean surfaces that you often touch several times a day, such as door handles using a household cleaner
  • Sleep alone
  • Regularly wash your hands for at least 20 seconds, using soap and warm water

For more advice please visit the the website which has numerous guides for managing self-isolation in shared accommodation, which may depend on your own circumstances. They offer the following easy-read guide: Stay at home: what to do if you or someone you share your home with has coronavirus symptoms which will be applicable to most students living in houses of multiple occupancy or halls.

Keeping safe

To learn more about the support available to all NTU students please visit our StudentHub.

If you’ve got a question or concern about being on campus please email Alternatively, please call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm.

Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time.

Still need help?

+44 (0)115 941 8418