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Testing, tracking and self-isolating

Page last updated: 24 September 2020

Your safety and the safety of our staff and community is paramount. That's why it's really important that if you suspect that you may have symptoms of Coronavirus that you know what to do, not only to protect yourself but to protect those around you.

Student looking our a window

NHS COVID-19 app – what it means for us and how we play our part

Every person who downloads the NHS COVID-19 app will be helping in the fight against coronavirus. It enables the NHS understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not individuals; it works by using QR codes, which we all must scan when we enter communal spaces on campus, like print shops and cafes.

You will see QR codes displayed in all our buildings and individual venues on our campuses. These are part of the NHS Test and Trace system. If you enter a campus building or venue, you should scan the QR code and that data will be held by the NHS. If someone tests positive to COVID-19 and has been to one of these venues recently, you will be alerted. The venue won’t be named. If the NHS ask you to self-isolate, you must follow the instructions or you could face a fine.

Download the NHS COVID-19 app from the App Store or Google Play.

Getting tested for COVID-19

To stop the spread of COVID-19, it is important that you know what to do if you develop the symptoms of Coronavirus. The symptoms are:

  • A new, continuous cough
  • A high temperature
  • A loss of, or change in, your normal sense of taste or smell

If you have any of these, even if very mildly, do not come to campus instead you should immediately self-isolate and arrange to have a COVID-19 test.  If you are struggling to manage your symptoms, you can contact NHS COVID-19 service or call NHS 111.

We are working with partners in the city to make access to testing as convenient as possible for you. We will be sharing information about testing on this web page and will also keep you updated via email, so please keep checking your emails regularly.

In the meantime, if you have symptoms of coronavirus and need to book a test please visit the website, or call 119 – do not call NHS 111 and do not go to Accident and Emergency (A&E). To help prevent the possible spread of the virus, please avoid using public transport when attending a testing centre.

Consider alerting people who you have had close contact with in the last 48 hours to let them know you have symptoms of COVID-19.

A positive test

If your test results are positive, do not come to campus. You must continue to self-isolate in line with the government guidance.

You will be contacted by the NHS Test and Trace Service which helps to identify the people you have been in close contact with. It is a good idea to keep a diary of the people you have been in close contact with each day. This will help if you are asked to share this information.

NTU Coronavirus tracking form

You should complete the NTU Coronavirus tracking form* if one or more of the following applies to you:

  • You have a positive COVID-19 test
  • You have COVID-19 symptoms and are self-isolating whilst awaiting your test result
  • You are self-isolating because a member of the same household or someone you have been in close contact with, has a positive COVID-19 test or is awaiting a COVID-19 test result
  • NHS Test and Trace have contacted you to self-isolate
  • You are required to self-isolate due to arriving in the UK from a non-travel corridor country

Complete the NTU Coronavirus tracking form

The information you provide will be used:

  • To support Local Health Authorities with Track and Trace – this may involve sharing your contact details
  • As evidence for non-attendance due to self-isolation
  • To enable Student Services and your School to support you through your self-isolation
  • As evidence to support an NEC submission (Notification of Exceptional Circumstance) should you become unwell with COVID-19 symptoms, that impact on an assessment

*Please note: in order to complete the form, you will be asked for your NTU login details.

New legal requirements mean that you could be fined if you do not self-isolate following a positive test for COVID-19 or if you are contacted by NHS Test and Trace and asked to self-isolate and fail to do so.

  • How will the University support me if I need to self-isolate?

    There's plenty of support available to help you manage your health and wellbeing during isolation, which includes accessing help from our student support advisers. You can follow Student Support Services on Twitter, Instagram and Facebook, which will keep you updated with the latest news and support advice.

    There's also guidance on our Learning and Teaching page about continuing with your studies during isolation, plus guidance on accessing the library remotely.

    We will also be running a range of virtual events that you can join in with whilst you are self-isolating.

  • What do I do if someone in my household tests positive for COVID-19?

    If someone in your household tests positive for COVID-19 you should immediately self-isolate, and follow government guidance.

    You should also follow the steps outlined below in relation to self-isolating in shared households to help reduce the risk of spreading.

  • What if one of my ‘close contacts’ test positive for COVID-19?

    Usually, only people who have had ‘close contact’ with a person who has tested positive for COVID-19 are considered at risk of becoming infected. Close contact includes people you live with, have had physical contact with or have been close to. It also includes people you have shared a car with and those you have been within 1-2 metres of for more than 15 minutes.

    If you have been in close contact with a person who has tested positive for COVID-19, you will need to follow the latest government guidance, including any requirement to self-isolate.

  • What happens if I can’t be there at the start of Term One?

    If you are a UK student living in a region with a local lockdown, then please follow Government guidelines about travelling from your area.

    If you are an international students and are unable to be on campus for the start of term please visit our dedicated international students page, which provides details about travel, self-isolation, visas and who you should contact if you need to notify us of your delayed arrival.

    Visit our learning and teaching page for more details about continuing with your studies if you can't be on campus.

Extra supplies

It’s worth having an extra supplies of non-perishable goods which could help you if you have to self-isolate. Packing some extra tinned and dried foods, paracetamol and personal items like soap, deodorant etc., may make life easier for you if you do have to stay in your accommodation.

Self-isolating in a shared household

Many students will be living in a shared household which means there are some extra things to be mindful of when self-isolating. These are necessary to prevent the spread of the infection among housemates. You should:

  • Keep at least two metres away from other people in the house, particularly if you live with anyone who is older or who has a long-term health condition
  • Keep shared areas well ventilated
  • Ask others to help you, like bringing food and medicine, but avoid direct contact with them (anything you're brought should be left outside your door)
  • If you need to cook, you should only use the kitchen when no one else is there (you could organise a set time with your housemates to use the kitchen). Clean the kitchen after each use; wipe all surfaces you have touched using strong household disinfectant
  • Use a dishwasher. If this is not possible, wash and dry each person’s things separately and use a different sponge and tea towel for each person
  • Eat your meals in your room
  • Clean shared toilets and bathrooms after each use; wipe all surfaces you have touched using strong household disinfectant. Use a separate towel to your other housemates to dry your hands
  • Clean surfaces that you often touch several times a day, such as door handles using a household cleaner
  • Sleep alone
  • Regularly wash your hands for at least 20 seconds, using soap and warm water

For more advice please visit the the website which has numerous guides for managing self-isolation in shared accommodation, which may depend on your own circumstances. They offer the following easy-read guide: Stay at home: what to do if you or someone you share your home with has coronavirus symptoms which will be applicable to most students living in houses of multiple occupancy or halls.

Your responsibility

Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and communal areas and corridors on campus) and limiting the number of people you have contact with at any one time.

Still need help?

+44 (0)115 941 8418