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Strengthening e-Government project design processes in developing countries

  • School: Nottingham Business School
  • Starting: 2021
  • Funding: UK student / EU student (non-UK) / International student (non-EU) / Self-funded


Many small economies often face insurmountable challenges in the development and long-term sustainability of e-Government projects.  These challenges – to include an inadequate physical infrastructure, insufficient technological capabilities, and ineffective policies governing information and communication technologies - therefore typically contribute to high rates of failure post-project implementation.  Thus, implemented e-Government projects in developing countries are derailed not only by institutional procedures, policies and capabilities, but also by extraneous factors such as the technological capabilities of endusers and misalignment between project outcomes and stakeholder expectations.  Yet for these countries, technological solutions particularly in sectors such as healthcare and education, present a viable and more cost-effective solution to addressing these perceived challenges.

This research explores the interdependencies and interrelationships among the key components that create an enabling environment for e-Government project development and sustainability.  This project will adopt a structured-case approach to explore these components or enablers within the context of an e-Government system in a developing country, focussing on the inherent characteristics these countries leverage to take advantage of the opportunities offered by emerging technologies. The research aims to develop a structured approach to e-Government project design in developing countries and we anticipate that this research will contribute primarily to the e-Government and ICT4D literature examining technology adoption and diffusion within developing countries.  

This interdisciplinary research will be conducted in collaboration with the School of Science and Technology, Nottingham Trent University.  Therefore an educational background or skills in one or more of the following areas are desired: e-Governance, e-Government, data science, computer science, public policy, information systems or other related areas.


Frost, D. and Lal, B.  2018.  E-Government Project Design in Developing Countries.  In: ECIS IFIP WG 8.6 2018 Conference: Smart Working, Living And Organising, University of Portsmouth, Portsmouth, 25 June 2018.

Ifinedo, P.  2011.  “Factors influencing e-government maturity in transition economies and developing countries: A longitudinal perspective”.  Database for Advances in Information Systems, 42(4), pp. 98 – 116. Gil-García, J. and Pardo, T. 2005.   “E-government success factors: Mapping practical tools to theoretical foundations”.   Government Information Quarterly, 22, pp. 187 – 216.


Doctor Diana Frost

Entry qualifications

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Diana Frost