UPDATED 12 pm - Microsoft global outage - some NTU systems unavailable and others running slower than usual

Published: 13/11/2026

Microsoft has confirmed that their recovery work is continuing and services remain variable following the global outage.

Outlook, Viva Engage and Copilot remain unavailable and Teams has intermittent service. Other associated Microsoft apps may also be affected. MyNTU, NOW, MyAcademicRequests and MyStudentRecord are working normally and teaching is continuing as usual.

We are receiving reports of a related scam where calls are being made from people claiming to be from Microsoft offering assistance, please be aware and do not engage.

If you are experiencing any issues submitting an assessment due to the outage, please contact your course team or course administrator via Teams or in person. If you are unsure of who to contact please visit or call Ask NTU on 0115 848 2999.

If you have sent an email, either from or to an Outlook account, since 7 pm, Thursday 12 November it will not have been sent or received yet and you therefore will not have received an automatic acknowledgement. Please do not resubmit your query from another email account, please wait until Outlook has been fully restored.