Counselling can help with a range of mental health and emotional issues. These include stress, anxiety and depression. Find out how to get support for you or someone you're concerned about.

Counselling offers a safe place to talk about personal, emotional, and psychological problems. You'll discuss them with a supportive and trained professional.

Issues discussed in sessions will be kept confidential. This is in line with our confidentiality statement.

We usually offer up to four appointments. At present, we conduct these either by phone, or by video using Microsoft Teams.

We also offer the option of online counselling for those who prefer not to work in "real time". Some people find it easier to email about personal issues than talk about them directly.

If you decide you want to explore online counselling, please tell us this when you apply for support..

NTU Wellbeing Services

If you've used SilverCloud and our online resources and still need further support, information or advice, you can apply to access NTU Wellbeing Services.

You can access support for yourself or another student.


Appointments are available all year round at City, Clifton and Brackenhurst.

Appointments are available Monday to Friday from 9 am to 4.30 pm. City Campus sessions run until 7 pm on Tuesdays.

Waiting times vary during the year. The more times you can provide, the sooner we will be able to offer you counselling.

Emergency help

We're not an emergency or crisis service. If you can't wait for an appointment, please consider the following options. What you choose will depend on the urgency of your situation.

  • Last updated: 19/10/2020