Counselling can help with a range of mental health and emotional issues. These include stress, anxiety and depression. Find out how to get support for you or someone you're concerned about.

Counselling offers a safe place to talk about personal, emotional, and psychological issues.

Our team of counsellors is supportive, experienced and accredited. We also have some counsellors in training, supervised and supported by the team.

Issues discussed in sessions are confidential. See our confidentiality statement.

We normally offer up to four counselling appointments. Some of these may fall during the summer vacation. This is due to demand and the short summer term.

At present, we conduct these either by phone, or by video using Microsoft Teams.

We also offer the option of online counselling for those who prefer not to work in "real time". Some people find it easier to email about personal issues than talk about them directly.

If you feel you need counselling, please apply through our Wellbeing portal. When you complete the online form, tell us as much as you can about your difficulties. This will help us to help you. A wellbeing professional will assess your application. You'll then be offered the support that will help you best. Counselling is one of a wide range of options available.

If you decide you want to opt for online counselling, please tell us this when you apply.


Appointments are available all year round.

They are available Monday to Friday from 9 am to 4.30 pm. During term time, sessions are also available until 7 pm on Tuesdays.

Waiting times vary during the year. The more times you can provide, the sooner we will be able to offer you counselling.

To access the NTU counselling service, apply to NTU Wellbeing Services.

Emergency help

We're not an emergency or crisis service. If you can't wait for an appointment, please consider the following options. What you choose will depend on the urgency of your situation.

  • Last updated: 28/04/2021