Student support advisers

Student Support Advisers provide information, advice and support when students experience social, family, domestic, and other personal circumstances that may impact on progression and success.

What our student support advisers do

We can help with a range of study and personal difficulties. We can meet you to discuss your challenges and decide upon the best way forward. We offer practical support and advice. This is different to what the counselling and mental health teams do.

We can:

  • work with you, your tutors and other staff when you need to get back on track.
  • help you to make important decisions related to your studies.
  • help you to access and engage with a range of services within NTU and the wider community.
  • provide support of a practical problem-solving nature.

Our advisers can be of benefit to students who are feeling overwhelmed by:

  • personal difficulties
  • challenging life events.

What support might look like

We can offer practical advice to help you decide upon the best way forward. This could include:

  • specific tailored advice via email or phone
  • an appointment with an adviser
  • help to engage you with your course team
  • help to access other services within NTU.

How to access support

Any student can request support. Someone else can also act on a student's behalf, if they have the student's consent to do so.

Tell us about the situation using our short support request form.

Once you've submitted a referral form, an adviser will respond. They'll do so by phone or through your NTU email address.

You can ask for support or share your concerns using the relevant wellbeing form. You should seek any necessary clinical advice first.

You can get in touch about yourself, or for another student you're concerned about.

  • Last updated: 22/08/2022