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Course studied: Public Services Management, MSc

United Kingdom
The course opened my mind to new areas of thought.

More about Christine

What have you enjoyed most about the course so far?   

Meeting new people who work in public services. Public Services are critical to the community and as a group we have helped each other through the tough times and enjoyed the camaraderie of the course. 

The course opened my mind to new areas of thought.

What have you learned?

  • The ability to read quickly, taking out the key points in publications, and understanding how these can be transferred into working practices.
  • Being able to write 20,000 words before you even know it!
  • Being able to investigate problems that in the past I would have left to someone else to do. 
  • Being able to undertake analysis of any topic and provide a report at the end with less effort than before.

How have you found the support from tutors and learning resources?

I have found all the tutors excellent, my dissertation tutor was there when I needed him, even on new years eve!  The library staff have been excellent, not living locally to the University, when I required books they would forward to Brackenhurst Campus in order to let me collect the books more easily. 

Has your experience at NTU influenced your future career path?

Yes it has opened new paths for me to investigate which in the past I would have been afraid to have even considered.

Plans for the future?

After completing my MSc I will take a well earned rest before undertaking a Coaching Skill course, allowing me to coach staff in the Institute of Customer Services courses in conjunction with my current employer.


Still need help?

+44 (0)115 941 8418
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