Arranging your funding
Before you arrive at Nottingham Trent University (NTU), you'll need to make sure your funding is in place. Take a look at our step-by-step guide to how your funding is released.
The information below applies to full-time undergraduate home students only. If you are an international student, you can find information on international and EU tuition fees – and advice on how to make your payments – on our International pages.
Step 1: Apply for your student finance
If you haven't yet applied for your student finance, make sure you do so as soon as possible.
A guide on how to apply for student finance can be found on the Government's website.
If you submit your application for student finance after the advertised deadline (31 May for Student Finance England) your student finance may not be paid to you by the start of term and you should bring enough money with you to cover your needs until your maintenance funding arrives.
Links to Student Finance England and other national Student Finance Services can be found below:
- Student Finance England
- Student Finance Wales
- Student Finance Northern Ireland
- Student Awards Agency for Scotland
When you apply, you will be given a customer reference number, you’ll need to choose a password and secret answer.
Keep these safe as you'll need them if you ring to enquire about your funding and / or access the online services. You'll find details of what to do if you forget your login information on the Government's website.
If you are eligible for an NTU bursary, the University will be in touch with you separately. Visit the University's bursaries and scholarships page for details of the support we offer.
Step 2: Your student finance application is approved
Don’t assume no news is good news
The assessment of student finance will normally take six to eight weeks from when you apply. You can track the progress of your application – and see if there is anything you need to do – by logging in to your online account. If eight weeks have passed and you’ve still not heard anything, chase your Student Finance Service to check that your application is progressing as it should be.
Respond to information requests
You might be asked for some additional evidence to support your application. Copies of any requests for information should be available to view when you log in to your student finance account. Make sure you respond to such requests as quickly as possible to avoid delays in payment. Make sure that you write your customer reference number on each piece of evidence. We’d also suggest you send evidence via the “Signed For” mail service and give your Student Finance Service a quick call to make sure this has been received.
Make sure your application details are correct
When you receive your financial notification from your Student Finance Service, double check all details, including…
- the University you will be attending (especially if NTU wasn’t your first choice when you applied for your student finance)
- the course you will be studying
- the full tuition fee for your course (i.e. £9,250 for those starting an undergraduate/foundation degree at NTU in 2018)
If anything is incorrect or changes, contact your Student Finance Service as soon as possible.
Visit the Student Finance Service website to find out what to do if you need to change your student finance application(for example your bank or contact details). If your latest financial notification from your national Student Finance Service has a different university name on it, please bring this along with you when you come to pick up your student card, as we can often sort out issues swiftly at enrolment, if you have your student finance paperwork with you.
If you are eligible, you should receive a letter confirming NTU Bursary payments by the end of November. Contact the Student Financial Support Service if you think you are eligible but have not heard anything by then.
Step 3: Return your student finance declaration form
If you applied for your student finance online before 25 March, you need to sign the Student Finance Declaration Form. You should be able to download this from your student finance account. This needs returning immediately to the Student Loans Company, or your funding cannot be paid to you. In addition, if you fail to return this form, the University will not be notified of any tuition fee loan and this will prevent you becoming fully enrolled.
Return your declaration form even if some of the details are incorrect – you can inform the Student Loans Company of any changes to your application separately.
If you applied on or after 25 March, you should have been able to sign your declaration electronically. This means that you can bypass this step.
Step 4: Your tuition fee loan is confirmed to the University
Once you have completed the Student Finance declaration process, the University will receive confirmation from the Student Loans Company of any tuition fee loan you are eligible to receive and have applied for.
This information should be received electronically from the Student Loans Company and this means you should not have to present your student finance paperwork to the University unless there are problems.
Step 5: Complete your enrolment
The first stage of enrolment should be completed online before you arrive. For your loans and grants to be paid to you, you need to be either fully or conditionally enrolled.
You will only be fully enrolled if the University has confirmation of how your fees are being paid. For most students, this will happen when the SLC confirm your tuition fee loan (see step 4 above). However, if you intend to pay fees direct to the University then you will need to set up a payment arrangement. See NTU's fee payment details for more information
Without confirmation of how your fees are being paid, your enrolment cannot be completed and your loan cannot be released.
Once you have completed your online enrolment, you will be advised of your enrolment status and if it is showing as ‘in progress’, you should seek advice.
Step 6: Collect your student card
Collecting your student card is the final stage of your enrolment. You can collect your card once you arrive at the University. The University will not confirm to the Student Loans Company that you are registered and attending NTU until you are fully enrolled and have collected your card.
Step 7: The University confirms your registration and attendance
Once you are fully or conditionally enrolled and have collected your student card, the University will send confirmation of your registration to the Student Loans Company to trigger the release of your maintenance loan. In addition, they will send confirmation of your attendance and this will release the payment of the tuition fee loan to the University.
Step 8: Your loan is paid
Your first loan instalment should be released three to five working days after the University has confirmed your registration. This will be paid into the bank account detailed on your Student Finance application.
Where everything goes smoothly, most students tend to receive their funding on the Wednesday or Thursday of Welcome Week. However, it can be later if you applied late or if there are any other delays, so make sure you bring enough money to last you through Welcome Week.
Bring some money with you
Even if everything goes to plan, most students do not receive their first payment until the end of the first week, so you should ensure that you have sufficient funds to cover your expenses during Welcome Week. If you applied late for your funding, you will need more.
Bring copies of letters and your login details for your student finance account with you
We recommend that you bring copies of letters and your login details for your student finance account with you, so that any issues can be sorted out quickly.
Seek advice early
If you've had confirmation of your student finance funding, but your enrolment status is still showing as “in progress” by the start of September in the University systems, then seek advice from the Student Financial Support Service. Staff will be on hand during Welcome Week to help you get your funding sorted. To avoid any problems, we’d always advise that you come and see us sooner rather than later.
Plan a budget
Remember, in most cases you will not get another payment until January, so you should give some thought to managing your money and planning a budget to make sure you have enough to last you all term. MoneySavingExpert.com have useful budgeting tools for students on their website.
Beware of scam phishing emails
The University and student finance will never email you to ask you to confirm your login or bank details. If you receive an email asking you to confirm your details, don’t respond or follow the links. If you think the security of your account has been compromised, you should change your password immediately and forward the email to the security team at firstname.lastname@example.org straight away.
Information for postgraduate students
Paying your tuition fees
You can pay your fees in one go, or arrange to pay in instalments using our online payment system.
If you haven't set up a payment arrangement before your course starts, you'll only receive temporary enrolment status and will be given notice to arrange your payment.
If you have set up an instalment arrangement prior to enrolment and your card details have changed then please contact the Finance Office on +44 (0)115 848 6500 or email email@example.com. You can also see the Finance team at enrolment to update your card details.
Please note that if you have applied for a Postgraduate loan, this money will not be released until you have set up a payment arrangement for your tuition fees and are fully enrolled. The loan is paid in three termly instalments. If the course lasts two or more years, the loan is spread over its duration.
Contacting our Student Financial Support team
If you want to discuss any issues relating to your student finance application before you arrive, you can contact our Student Financial Support Service team by emailing firstname.lastname@example.org or calling +44 (0)115 848 2494 with your query.
If you’re studying at our Creative Quarter Campus, email email@example.com or call +44 (0)115 952 2075 for financial support.