Emergency and urgent help

A mental health emergency should be taken as seriously as a physical one. If you feel that you cannot keep yourself safe or there is a significant risk of harm to yourself or others you should seek immediate emergency help.

You should call 999 or go to your nearest A & E Department.

If you are not at immediate risk, but you do need to access help urgently for your mental health, the following services are available:

• NHS 111 – Call 111 or use NHS 111 online if you think you need medical help right now
• Nottinghamshire Mental Health Crisis Helpline - call free anytime day or night on 0808 196 3779 available to anyone in a mental health crisis in Nottingham / Nottinghamshire
• If you are not in Nottingham, you can find your local NHS urgent mental health helpline online
• GP (Doctor) - Contact your GP to request an urgent appointment.

Helplines (if you want to talk)

Samaritans

Call any time, day or night, to talk about whatever you're going through.

Call: 116 123 (free to call, 24/7)
Email: jo@samaritans.org

Papyrus HOPELINE247

For young people under 35 who are struggling to cope or experiencing thoughts of suicide and those who are concerned about them.

Call: 0800 068 4141 (24/7)
Text: 07860039967
Email: Pat@papyrus-uk.org

Campaign Against Living Miserably (CALM)

Provides listening services, information and support for anyone who needs to talk, including a web chat.

Call: 0800 58 58 58 (5pm until midnight)

Text-based support

SHOUT

Provides text-based support for anyone who is struggling to cope. To start a conversation, text the word ‘SHOUT’ to 85258 (free to text 24/7) or visit giveusashout.org for more information.

Face to face support

Nottinghamshire Crisis Sanctuaries are open to anyone who is near to, or at crisis point and needs a safe space to talk. Opening times and locations are available online.

Emergency support on campus

The Universities' Security Team are available 24/7 if you have any concerns about your safety, or the safety of another student on campus or have a student emergency out of hours. They can be contacted on 0115 848 2222.

NTU Safe Places are open overnight on our City, Clifton and Brackenhurst campuses. They are available to all students who need support, help or just a little time out.

Online resources

You might also find these online resources and apps for mental health support to be helpful:

• The Tomorrow Project (help for anyone affected by suicide)
• Mind - Tips for coping with urges to self-harm right now
• StayAlive app for those experiencing suicidal thoughts - Essential suicide prevention for everyday life
• NHS advice on where to get help for self-harm (www.nhs.uk).

Emergency support for victims of sexual assault

To report sexual assault and get immediate support in Nottingham, contact the Topaz Centre, a specialist 24/7 service for people 18+ who have been raped or sexually assaulted.

Tel: 0800 085 9993 (24/7)
www.topazcentre.org

NTU has dedicated, trained Sexual Violence Liaison Officers who can offer support to any student who has experienced any form of sexual violence, now or in the past. You can self-refer into the service through Report and Support, or refer another person for sexual violence support through our Support and wellbeing referral form.

Find out more about sexual violence support at NTU.

Emergency support for victims of crime

If you have been a victim of crime, it is important to contact the police.

• Call 999 if a crime is in progress or if someone is in immediate danger.
• Call 101 for non-emergencies, such as reporting a crime, you have some information to give to the police or to make an enquiry.
• If you are on campus, you can call NTU Campus Security 24/7 on 0115 848 2222.

If you have been a victim of crime and need support, please submit a Support and wellbeing referral form.