Staying safe

Information on staying safe whilst you're studying with us. How to avoid telephone scams aimed at international students and how to insure your belongings.

Telephone frauds and scams

Universities have been made aware that there is a telephone scam in operation which is targeting international students. The caller claims they are from UK Visas and Immigration, and instructs the student to verify the number they are calling from (0207 035 4848) on the website. The caller may ask the student to verify personal information such as their name, address or passport number. The caller may inform the student that they have not paid for an immigration service, and that they are calling to take the payment over the telephone. They may also claim that a failure to pay will result in the police or the Home Office being informed.

Please note that UK Visas and Immigration do not contact students via telephone asking for payments. If UK Visas and Immigration do need to speak with a student, they will either write directly to the student themselves or to their Tier 4 Sponsor.

If you do receive a call like this, please hang up and report it to the University and the police.
Do not give out any personal information, or confirm that any personal information they have is correct.
Do not pay them any money.

Useful information:

In general, Nottingham is a safe place to live, but you are advised to take sensible precautions to protect yourself and your belongings. For example, we recommend that you take out adequate insurance. Endsleigh is a company that specialises in insurance cover for students and is recommended by the National Union of Students. They offer a package specifically for international students.

  • Last updated: 24/09/2020