Staying safe

Information on staying safe whilst you're studying with us, including the Safe Taxis scheme, how to avoid telephone scams aimed at international students and how to insure your belongings.

Safe Taxis scheme

If you're in a situation where you've run out of cash and you can't get home safely, then we've got you covered.

As an NTU student, you can call Nottingham Cars on 0115 970 0700. Tell them you need you need to use the 'Student Emergency Fair scheme'. They'll ask for your NTU ID number, which you can find on your student ID card. Nottingham Cars will then take you home with an agreement for you to pay at a later date.

Find full details of the Safe Taxis scheme.

Telephone frauds and scams

Universities are aware that there is a telephone scam in operation.

The scam specifically targets international students. The caller claims they are from UK Visas and Immigration. They instruct the student to verify the number they are calling from (0207 035 4848) on the website. The caller may ask the student to verify personal information. This can include details such as the student's name, address or passport number. The caller may claim the student hasn't paid for an immigration service. They may say that they are calling to take the payment over the the phone. They may also claim that they will inform the police or the Home Office if the student fails to pay. The caller may inform the student that they have not paid for an immigration service. The caller may also claim that a failure to pay will result in the police or the Home Office being informed.

UK Visas and Immigration do not contact students via telephone asking for payments. If UK Visas and Immigration do need to speak with a student, they will:

  • write directly to the student themselves, or
  • write to the student's Student visa sponsor.

If you do receive a call like this, please hang up and report it to the University and the police.

  • Do not give out any personal information.
  • Do not confirm that any personal information they have is correct.
  • Do not pay them any money.

Useful information

We advise you to take sensible precautions to protect yourself and your belongings. For example, we recommend you take out adequate insurance. Endsleigh is a company that specialises in insurance cover for students. They're recommended by the National Union of Students (NUS). They also offer a package specifically for international students.

  • Last updated: 03/12/2021