Access MyNTU

Learn how to get access to MyNTU, the student App where you can manage attendance, access NOW, see timetables, manage emails, and more.

The NTU Student App

To access MyNTU, you will need to have enrolled and have access to your student number and the password that you created for yourself during enrolment. See our enrolment page for information on how to get started.

The app allows you to:

Access your timetable
View campus maps
View PC availability
Access your student emails
Access your NOW resources, dropbox deadlines and one drive
Record your attendance
Personalise your own dashboard, so you can get more of what matters to you.

For any MyNTU queries, please email our support team.

How to personalise your MyNTU dashboard

Save time and make your important information easier to find by personalising your MyNTU dashboard:

Open MyNTU on desktop or mobile
Click on ‘personalise’ in the top-left corner of the screen
Drag and drop tiles into the places you want them
Select ‘Theme’ to change the colour.

Download links

MyNTU is available on Android, iOS, and in your browser.

Open MyNTU in your browser

Microsoft Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication, and why do we use it at NTU?

Microsoft Multi-Factor Authentication (MFA) adds an extra layer of security to your NTU accounts (such as Office365 and MyNTU) by requiring two or more verification methods to prove your identity.

It’s more secure than just using a password and relies on two forms of authentication.

It works by using:

Something you know (password). The first factor is your usual password. You enter this as the first step in the login process.
Something you have (second factor). The second factor is something you have, like a phone.

After you enter your password, you need to verify your identity using one of these methods:

Text message. You receive a text message with a code that you need to enter.
Authenticator app. An app on your smartphone (like Microsoft Authenticator) generates a unique, time-sensitive code that you enter.

View our guide, including a Microsoft video, to learn more about setting up MFA here

Step-by-step example of how it works:

Login attempt – you try to log in to your Office365 account or MyNTU for example.
Enter your NTU username and password – enter your NTU username (e.g., N1234567@my.ntu.ac.uk) and usual password.
Receive a prompt for MFA – depending on your setup, you get a prompt to verify your identity through one of the multi-factor methods.
Verify identity – you enter the code or confirm the prompt on your device.
Access granted – once you successfully verify the multi-factor, you are granted access to your account.

This process ensures that even if someone gets hold of your password, the multi-factor process is required to access your account, making your information much more secure.

International students

If you are an international student and use an overseas telephone number to set up your account, and later change this to a UK number, you will still need access to the original international number to authenticate using MFA.

If you do not have access to your old phone number, please contact the Digital Technologies Service Desk team by emailing support@ntu.ac.uk or calling +44 (0)115 848 8500 and choosing option 2.

Need support with MFA?

Your NTU Library is here to help you. Visit them in person on your NTU campus or contact them via email or call +44 (0)115 848 2175.