Welcome 2024 – information for arrivals weekend
Published: 09/09/2024
We're looking forward to welcoming you to NTU over the weekend of Friday 13 – Sunday 15 September!

We understand that starting university is an exciting time in your journey, but that you might also be a bit nervous about arriving at NTU. Don't worry though, we’re here to help.
Over arrivals weekend, we'll have lots of support available on our campuses to help you make your transition to NTU as smooth as possible. Come and have a walk around, grab a drink and a snack from our catering outlets, and chat to our helpful student ambassadors.
If you are looking for a specific room or building, you can use our MazeMaps app to point you in the right direction.
You can view the NTU services, as well as their locations and opening times, for each campus below.
City Campus
We will have external representatives from HSBC, Nottingham City Transport, and the NHS App service available in Newton building on Friday 13 September, 10 am - 4 pm.
NTU services that will be available over the weekend are:
Enrolment and visas
- International enrolment, check in, and UKVI compliance checks
Newton building, Central Court, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Student records help desk
Newton building, Central Court, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Online enrolment station (international and home students)
Self-service PCs with staff support, Newton Central Court/Newton Level 1, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Accommodation services
- Bookings and queries
Newton building, Central Court, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Accommodation issues
Byron Residence (and a roaming service to all Halls):
Friday 13 September – 8.30 am - 5 pm
Saturday 14 September – 8 am - 6 pm
Sunday 15 September – 10 am - 4 pm
Admissions
- Enquiries (home and international students)
Newton building, Central Court, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Student cards
- Card services - enquiries
Newton building, Student Services Centre front desk:
Friday 13 September – 8.30 am - 5 pm
Saturday 14 September – 10 am - 4 pm
Sunday 15 September – 10 am - 4 pm
- Card services - printing and collection
Newton Gallery, Friday 13 September – Sunday 15 September, 10 am - 4 pm.
Catering
- Café Newton
Friday 13 September – 8.30 am - 5 pm
Saturday 14 September – 10 am - 4 pm
Sunday 15 September – 10 am - 4 pm
- City Refectory
Friday 13 September – 11.30 am - 2 pm
- Café Bonington
Friday 13 September – 8.30 am - 5 pm
- NTSU catering outlets
Bar, Friday 13 – Sunday 15 September, 10.30 am - 8 pm.
Diner, Friday 13 – Sunday 15 September, 10.30 am - 6 pm.
Coffee shop, Friday 13 – Sunday 15 September, 8 am - 5 pm.
Shop, Friday 13 – Sunday 15 September, 9 am - 4 pm.
IT support
Newton building, Level 1 (next to the Coffee Pod), Friday 13 – Sunday 15 September, 9 am - 4 pm.
Employability
- Welcome stand and information
Newton ground floor (in front of the Employability Hub), Friday 13 – Sunday 15 September, 10 am - 4 pm.
Student finance
- Student Money Team and Finance Funding Team
Newton building, lower ground floor, UK Student Finance enquiry desk, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Finance income and debt management
Phone lines available on +44 (0)115 848 6500, Friday 13 September, 8.30 am - 4.30pm.
Newton building:
Friday 13 September – 10 am - 4 pm
Saturday 14 September – 10 am - 4 pm
Student Support Services
- Disability, neurodiversity and wellbeing support drop-in
Enrolment hubs, Newton building, Friday 13 – Sunday 15 September, 10 am - 4 pm.
International student support
- Enquiry desk
Newton building, lower ground floor, International Student Support enquiry desk, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Library
- Boots Library
Friday 13 September, 8.30 am - 7 pm (full service).
Saturday 14 September, 10 am - 4 pm (full service), 4 pm - 7 pm (reduced service).
Sunday 15 September, 10 am - 4 pm (reduced service).
Medical Centre
Newton building, Central Court, Friday 13 – Saturday 14 September, 10 am - 4 pm.
Nottingham Trent Students' Union (NTSU)
Newton building, Central Court, Friday 13 – Sunday 15 September, 10 am - 4 pm.
NTU Sport
- City Sports Hall
- City Sports Studio
- City Gym - TBC (ongoing works)
Friday 13 September, 7 am - 9 pm
Saturday 14 – Sunday 15 September, 10 am - 6 pm
Reception desks
- General enquiries desk (home and international students)
Newton reception, Friday 13 – Saturday 14 September, 10 am - 4 pm.
- Newton building reception
There will be a Welcome point outside Newton building, Friday 13 – Sunday 15 September, 9 am - 4 pm.
The reception will be open:
Friday 13 September, 7.30 am - 9 pm.
Saturday 14 – Sunday 15 September, 8.30 am - 4.30 pm
- Bonington reception
Friday 13 September, 7.30 am - 9 pm.
Saturday 14 – Sunday 15 September, 8.30 am - 4.30 pm
- Chaucer reception
Friday 13 September, 7.30 am - 9 pm.
Saturday 14 – Sunday 15 September, 7.30 am - 6 pm
Clifton Campus
We will have external representatives from Nottingham City Transport and the NHS App service available in the Pavilion open area on Friday 13 September, 10 am - 4 pm.
NTU services that will be available over the weekend are:
Enrolment and visas
- General enrolment queries (home and international students)
Pavilion, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Visa and passport checks
Pavilion, Friday 13 – Saturday 14 September, 10 am - 4 pm.
- Online enrolment station (international and home students)
Self-service PCs with staff support, Pavilion, Friday 13 – Saturday 14 September, 10 am - 4 pm.
Self-service PCs, Pavilion, Sunday 15 September, 10 am - 4 pm.
Accommodation services
- Bookings and queries
Pavilion open area, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Accommodation issues
New Hall and Peverell roaming service:
Friday 13 September – 8.30 am - 5 pm
Saturday 14 September – 8 am - 6 pm
Sunday 15 September – 10 am - 4 pm
Student cards
- Card services - printing and collection
Pavilion, Friday 13 September – Sunday 15 September, 10 am - 4 pm.
Catering
- Barista @ Pavilion
Friday 13 September – 8.30 am - 5 pm
Saturday 14 September – 10 am - 4 pm
Sunday 15 September – 10 am - 4 pm
- Clifton Refectory
Friday 13 September – 8.30 am - 2.30 pm
- NTSU catering outlets
Bar, Friday 13 September, 11 am - 2 pm; Saturday 14 – Sunday 15 September, 11 am - midnight.
Diner, Friday 13 – Sunday 15 September, 11 am - 6 pm.
Costa, Friday 13 September, 8 am - 5 pm; Saturday 14 – Sunday 15 September, 9 am - 5 pm.
Shop, Friday 13 September, 8 am - 6 pm; Saturday 14 – Sunday 15 September, 9 am - 6 pm.
IT support
Pavilion building, near reception desk, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Employability
- Welcome stand and information
Pavilion, Friday 13 – Saturday 14 September, 10 am - 4 pm.
Sunday 15 September, call service to City Campus.
Student finance
- Finance income and debt management
Pavilion, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Student Support Services
- Disability, neurodiversity and wellbeing support drop-in
Enrolment hubs, Pavilion, Friday 13 – Sunday 15 September, 10 am - 4 pm.
International student support
Telephone service is available on +44 (0)115 8482631, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Alternatively, students can visit the enquiry desk at the City Campus.
Library
- Clifton Library
Friday 13 September, 8.30 am - 5 pm.
Saturday 14 September, 10 am - 4 pm.
Sunday 15 September, 10 am - 4 pm.
Medical centre
Pavilion, open area, Friday 13 – Saturday 14 September, 10 am - 4 pm.
Nottingham Trent Students' Union (NTSU)
Pavilion, open area, Friday 13 – Saturday 14 September, 10 am - 4 pm.
NTU Sport
- Clifton Sports Hub
Friday 13 September, 7 am - 9 pm
Saturday 14 – Sunday 15 September, 10 am - 6 pm
NTU Sustainability
Pavilion , open area, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Reception desks
There will be a Welcome point outside the Pavilion, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Pavilion reception
Friday 13 – Sunday 15 September, 8.30 am - 4.30 pm.
Brackenhurst Campus
NTU services that will be available over the weekend are:
Enrolment
- General enquiries (home and international)
Library, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Accommodation
- Bookings and queries
Pippin Cottage, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Accommodation issues
Pippin Cottage and roaming service:
Friday 13 – Saturday 14 September, 8 am - 6 pm
Sunday 15 September – 9 am - 5 pm
Student cards
- Card collection
Library, Friday 13 September – Sunday 15 September, 10 am - 4 pm.
IT support
Library, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Employability
- Welcome stand and information
Library, Friday 13 September, 10 am - 4 pm.
Saturday 14 – Sunday 15 September, call service to City Campus.
Student finance
- Finance income and debt management
Library, Friday 13 – Sunday 15 September, 10 am - 4 pm.
Phone lines available on +44 (0)115 848 6500, Friday 13 – Sunday 15 September, 8.30 am - 4.30 pm.
International student support
Telephone service is available on 0115 8482631, Friday 13 – Sunday 15 September.
Alternatively, students can visit the enquiry desk at the City Campus.
Library
- Brackenhurst Library
Friday 13 September, 9 am - 5 pm.
Saturday 14 September, 10 am - 4 pm.
Sunday 15 September, 10 am - 4 pm.
Catering
- NTSU catering outlets
Brack Bar, Friday 13 – Sunday 15 September, 12 noon - 6 pm.
Orangery, Friday 13 September, 8 am - 4 pm; Saturday 14 – Sunday 15 September, 9 am - 4 pm.
Shop, Friday 13 September, 10 am - 4 pm.
Medical centre
- Southwell medical centre and NHS app representatives
Library, Friday 13 – Saturday 14 September, 10 am - 4 pm.
NTU Sustainability
Library, Friday 13 September, 10 am - 4 pm.
Reception desk
There will be a Welcome point outside Brackenhurst Library, Friday 13 – Sunday 15 September, 10 am - 4 pm.
- Bramley
Friday 13 September, 8.30 am - 5 pm
Saturday 14 – Sunday 15 September, 8.30 am - 4.30 pm.
Mansfield Campus
NTU services that will be available over the weekend are:
Accommodation
Telephone service available on +44 (0)115 848 2894, Friday 13 September, 8 am - 6 pm.
Card services
Mansfield Library , Friday 13 September, 9 am - 5 pm.
Libraries
Mansfield Library, Friday 13 September, 9 am - 5 pm.