Got a question? Ask NTU can help

Published: 24/09/2026

Ask NTU is here to help if you’ve got a question, need support, or aren’t sure who to speak to.

A member of staff sits ready to help at an Ask NTU Hub

You can visit our Ask NTU Hubs in person, email them or give them a call on 0115 848 2999.

Our NTU chatbot is also available 24/7 to help with common questions — from building opening times to campus services and more, and our live chat connects you directly to a member of the team during working hours.

Ask NTU can direct you to the right people to get help, including:

Enquiry Services
Employability
Wellbeing
Finance and banking
Admissions
Academic Registry
Immigration and Compliance
Accommodation
Card Services.

Did you know, you can also book in-person and online appointments with the Employability team at the Ask Hubs, who can help you build the skills, confidence and experience you’ll need for life after NTU?

Find out more about Ask NTU on StudentHub, including locations and opening times.