Living in the community
We’re proud to be a part of the local community. We work with our Students’ Union and a range of local partners to help our students understand their responsibilities as local residents and neighbours.
We are proud to be part of our local community and proud that so many of our students live and give back to our local neighbourhoods.
As a student, living in the community is different to living in halls of residence or on campus. Those around you aren’t necessarily students, they may be working night shifts, be elderly or have young families who need plenty of sleep.
It’s important to remember and to respect that your neighbours’ day to day lives may be very different from your own.
We know the vast majority of our students act considerately and respectfully throughout their time at NTU. If you have recently moved into a new community, it’s important that you understand what is expected from you.
Advice for students living in the community
Know when it's bin day
If you are living in a Nottingham City Council community then your waste will be collected weekly, alternating between household waste and recycling.
Please check when your bin day is, be sure you are only recycling loose appropriate items and bring your bin in promptly the next day. You could be fined up to £100 for leaving your bin out for more than eight hours after collection. For more information, please check the Nottingham City Council website.
Your bin may not be collected if it overfilled and additional bags of rubbish may not be collected. If there are many of you living in the same house you may need to consider using local waste and recycling centres.
Keep your noise to a minimum
Your neighbours are less likely to be students when you are living in the community. Please be respectful of those living around you, keep your noise to a minimum as you are arriving / leaving your property. If you are having friends round let your neighbours know in advance so they aren’t surprised and know what time you will be finishing.
Your neighbours may be working night shifts, they may be elderly or could be young families, meaning they need more sleep and may need to be up early for work or school.
Our expectations of you as a NTU student
As a NTU student you have signed and agreed to a Student Code of Behaviour. This clearly states that you are expected to have consideration and respect for your neighbours.
If any incident of anti-social behaviour, including excessive noise or littering, is reported to us we will investigate promptly. If we find that your behaviour is in breach of our code the consequences could include fines, community service or exclusion from your course.
Remember to keep your property secure. Keep windows and doors locked, valuables out of sight and don’t leave spare house keys hidden in obvious places – no matter how forgetful your house mates are!
For more advice on staying safe please visit Nottinghamshire Police website.
Your safety is important to us, we and our local partners are here to support you. If you need to report a crime please call 101; for emergency help please call 999.
For support with your mental wellbeing and health please contact our Student Support Services, via email firstname.lastname@example.org or call 0115 848 6060.
Our Students’ Union also has an information and advice hub available to help.
Alternatively, you can contact the Citizens Advice Bureau or call 0300 330 5457 (Free Service).
You can report a problem in your neighbourhood to Nottingham City Council via their website or during working hours you can call them on 0115 915 2020. They’ll ensure your call is directed to the right team or agency.
For students living in West Bridgford you can also use the Rushcliffe Borough Council’s online reporting tool.
Advice for local residents
Our students have all signed up to and agreed to our Student Code of Behaviour. They are clear on our expectations of them with regards to being a responsible and respectful member of the community.
If you are experiencing any issues or difficulties with NTU students that you are not able to address with them directly please let us know so we can help.
we operate a 24/7 security team on all of our campuses. Should you require emergency assistance, you can call NTU Security on 0115 848 2222. Last academic year we responded to over 95% of incidents reported to us in less than 14 minutes.
Contacting the University
If you wish to make a complaint about the behaviour of a student in the local community, please call 0115 848 4666 during office hours or email the Student Community Liaison team via email@example.com
Please provide us with as much information as possible about the incident.
We’ll always try to respond as quickly as possible. However, please bear in mind that it can often take a few days for us to get back to you as we have to speak to all the relevant departments at the University.
Please report all incidents about anti-social behaviour, noise, wastage, parking and any other related issues to the relevant local council or police as outlined above.
Contacting Nottingham City Council
If you wish to report an issue with a property registered as an House of Multiple Occupancy (HMO) and / or its tenants, email the HMO team via firstname.lastname@example.org or call Nottingham City Council’s Service Centre Helpline on 0115 915 2020.