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NTU Safety and Student Support

Keeping in touch with our students

We share information with our students through a range of channels.  Each student has access to the MyNTU app, the Student Hub and the NOW online learning portal. On campus we have digital screens to display information and we encourage students to follow NTU social media for the latest news.  All students have an NTU email address and will receive updates from the University.

NTU safety on campus

Our security teams are available on campus and by phone 24 hours a day, seven days a week – their phone number is printed on the back of our student cards.  Entry to our campus buildings is restricted to our students and staff; students swipe their NTU student card to gain access.

Clifton and Brackenhurst are enclosed campuses and the buildings on the City campus are grouped closely together, giving a city campus experience.  In all University accommodation support is offered by the Wardens, who also deal with any emergencies. Support is also offered by the team of  Student Accommodation Support Officers who are contactable by phone and on Teams. Their details are in all Residence handbooks and posters around the halls, and given by email. They can be contacted Monday - Saturday and can visit halls if requested.

There are security measures in place at all NTU accommodation, such as CCTV, door entry systems, and on-site/on-call security staff.

In partnership with Nottingham Trent Students Union, if an NTU student finds themselves without money and unable to get home, we run a ‘safe taxi scheme’ whereby they can pay later for their journey. We also have a ‘safe space’ on each of our campuses; somewhere students can relax if they are feeling anxious, or are uncomfortable in a situation, or somewhere to wait for friends or a taxi if they need to get home late at night.  These are open 8pm – 8am at Clifton and Brackenhurst campuses and 9pm – 9am at City campus.

NTU Student Support and Wellbeing

All students are assigned a course tutor and a pastoral tutor who check in with them regularly throughout the year.  Engagement with studies is also monitored, to ensure that all students are keeping in contact with their academic team.

Our Student Support Services teams are based on all our campuses and offer advice and information on a range of matters, including mental health, disability, finance, and health. We also have a dedicated International Student Support team who can give guidance on immigration matters and living in the UK.

We hold campus roadshows which showcase the support available, and, where needed, we have run drop-in sessions or provided additional phone lines for students to access specialist support. Students are advised to register with a local doctor or the on-campus health centre as part of enrolment.  Our Global Lounge, NTSU and faith teams also provide students with access to community activities and support.