Student Contract and Consumer Information

View information about the terms, conditions and regulations which apply to offers made by Nottingham Trent University.

About the student contract

In accepting the offer of a place at the University, you are entering into a Contract with the University. In doing so, you will be accepting the provisions of the Terms and Conditions below and agree to comply with the University’s Regulations, Rules, Codes, Policies and Procedures that apply to enrolled students.

If you accept the University’s offer of a place on a course, we strongly recommend that you download and save these documents for future reference, as they form your Contract with the University.

Please be aware that downloading these documents may incur high data charges if you are connected to a mobile or metered wireless data plan. Nottingham Trent University cannot take responsibility for any costs incurred by you as a result of downloading this material.

If you have any queries about these Terms and Conditions, or any other aspect of your offer of a place, you are advised to contact the university in the first instance.

Terms and conditions

Terms and Conditions - The document sent to you as part of the University's offer of a place.

Student Code of Behaviour

Our Student Code of Behaviour outlines the standards of behaviour expected from undergraduate and postgraduate students, as well as the procedures to be followed in cases of alleged misconduct.

Student Charter

The Student Charter sets out how the University is committed to delivering a high-quality student experience that meets - and hopefully exceeds - your expectations, while enabling you to realise your ambitions.

Data protection and privacy

Student Privacy Notice - Sets out the arrangements for the University’s collection and use of students’ personal data.

Information Governance - The EU’s new General Data Protection Regulation (GDPR) governs all data that companies hold on individuals. Find out what this means for NTU and how we manage your personal data.

Privacy Policy - Our privacy statement explains what types of personal information will be gathered when you visit our website(s) or use our digital services, and how this information will be used.

Cookies Policy - Our cookie policy explains how we use cookies on our websites, and what you can do to manage how cookies are used.

Policies

Accommodation Policies - Terms and conditions for accommodation contracts.

Code of Practice on Freedom of Speech - Nottingham Trent University is committed to providing an environment in which academic freedom and freedom of speech are respected. This Code provides further information.

Equality, Diversity and Inclusion Policy - The policy which sets out the University’s commitment to an inclusive and supportive environment for all members of its community.

Intellectual Property Policy for Students - The University’s policy on the ownership and management of Intellectual Property generated by students.

Refund and Compensation Policy - Sets out the circumstances in which the University will refund tuition fees and other relevant costs to students and provide compensation where necessary if the University is no longer able to preserve continuation of study for one or more students.

Student Protection Plan - The plan which sets out what you can expect to happen should NTU close a course, a campus or the University. The purpose of the plan is to ensure that you can continue and complete your studies, or be compensated if this is not possible.

Support to Study Policy - Nottingham Trent University is committed to providing a supportive environment for its students and recognises that the wellbeing of students is critical to their learning, academic achievement and wider student experience. This policy will apply in situations where a student's health, wellbeing and / or behaviour are having a detrimental impact on their ability to progress academically and function effectively at the University.

Regulations

This is a non-exhaustive list of the most important Regulations, which are also available to view in the Student Handbook.

Academic Appeals - The procedure for bringing an appeal against decisions made by a Board of Examiners.

Academic Integrity Policy Requirements - The principles and procedures by which the University manages allegations of academic irregularities.

Academic Standards and Quality Handbook - Sets out the policies, procedures, processes, regulations and guidance that define and assure the academic standards and quality of the University’s academic portfolio.

Complaints Procedure - The procedure through which students can pursue complaints about their learning experience:

Common Assessment Regulations - The framework of principles and regulations for assessment across all schools and courses of the University:

Computer Use Regulations - The procedures with which users must comply when using University computer systems and resources.

Consideration of Personal Circumstances Policy - The procedure by which students can notify the University and seek guidance on circumstances that have adversely affected their academic performance.

Examination Code of Conduct - These guidelines cover examination procedures for students at Nottingham Trent University.

Fee Payment Conditions - The conditions applicable to the payment of all types of fees for tuition and other services/facilities provided to students, except online learning courses.

Procedure for Investigating Alleged Research Misconduct - The framework through which allegations of misconduct in research are dealt with.

Regulations Applicable to Research Students - The regulations outline the key aspects of arrangements for research students. The regulations documents are in the NTU Doctorate Plus Programme section of the page linked above.

Statement on compliance with Competition and Markets Authority guidance - The CMA’s advice sets out the minimum requirements for compliance with consumer protection law.