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You and your Library

Learn about our commitment to library users at NTU and the ways you can help us ensure a perfect study environment for others.

Our commitment to you

Students studying in library

As part of our commitment to students, we will:

  • make available books, journals, and information resources to suit your needs
  • provide friendly and professional help
  • create an environment in the library that meets your study needs
  • help develop your skills for independent lifelong learning
  • respond promptly to your comments and feedback
  • innovate and continuously improve so that we provide the best possible library service
  • train and develop our staff so that they can provide a quality service
  • keep you informed about library services and any changes we make to them
  • keep you informed about our service standards and our performance against them.

Ways you can help the library

We encourage all students and staff using NTU libraries to:

  • take good care of library materials, property and equipment
  • treat each other and staff with courtesy and respect
  • take your belongings with you if you are leaving for an hour or more so that someone else can use the study space or PC
  • use study spaces as they are designated, for quiet, silent or group use
  • follow simple rules on eating, drinking and mobile phones
  • complying with copyright law
  • tell us what you think of our services and how they might be improved.

Student charter

Our Student Charter outlines our commitment to delivering a high-quality student experience and explains what we expect of you as a student. This is available via StudentHub (NTU log-in required).

Rules and regulations

Our Regulations and Procedures govern your conduct and all other aspects of your use of the Library. Please be aware that you can be fined or suspended from using library facilities if you breach these regulations. This includes behaving inappropriately or disrupting other library users.