Borrowing and postal loans

Your NTU Library will cancel all overdue fines on any items returned between 19 May and 1 September.

Please return overdue items to your nearest Library Information Desk.

You can request up to ten items via LibraryOneSearch.

You can request items which are available in a Library at another NTU campus as well as those held at your own campus Library. You will receive an email when the items are ready to collect.

All items will be automatically renewed for you.

We will notify you if another student requests a book you have on loan. Please email us at libinfodirect@ntu.ac.uk if you anticipate any problems returning an item which has been recalled.

We may recall items on loan to you if someone else requests them. This means that you may be given a new date by which you need to return the items.

If you do not return the items by the new due date then you will incur fines and your Library account may be locked preventing you from borrowing further items.

You can borrow items using the self-service kiosks in each Library. They are easy to use but if you have any difficulties just ask a member of Library staff.

Day Visitors – Reference

• Free of charge.
• Day Visitor status entitles you to visit the Library for up to 12 days during an academic year.

Associate Member – Reference

• Costs £25 per year.
• There is no limit on the number of visits.

Associate Member – Borrowing

• Costs £50 per year.
• You may loan up to four print items at any time.
• There is no limit on the number of visits.

• Open the registration form.
• Fill in your details as requested.
• Submit the form to the postal loans team.
• The team will check your details and respond to your request as quickly as possible (normally within one working day, but please bear with us if it takes a little longer).
• We will send an email to your NTU email address.
• You will be able to start making requests as soon as the postal loans team have accepted your registration.

• Sign in to Library OneSearch using your student username and password.
• Search to find the item you require.
• Click on Request.
• Choose Home Delivery from the Pickup location drop-down box.
• Fill in the Last Interest Date that the item will be of use to you.
• Click the Hold button to submit your request.
• If the item is available on the open shelves, the postal loans team will post it to your preferred address. If the item is already out on loan, the team will send it to you when it has been returned.
• If the item you require is an article from a journal which we hold in print format, please email us the details.

• You can view the status of your request by checking My Account on Library OneSearch.
• If the book is still on the Requests list, and showing as In Process then it has not yet been sent to you. This could be because:
  • we need to retrieve it from another site library
  • the book is not in its correct place on the shelf and we are still looking for it
  • all copies are already out to other readers and we are waiting for one to be returned for you.
• If you can see the book in your list of loans, this means we have already sent it to you. Click on the title to see more information about the loan, including the date we issued it. This is usually the same date we posted it.

• When you register we will ask you to provide us with a delivery address (which must be in the UK).
• We will send items to you by courier. Please choose an address where you know there will be someone in to receive and sign for the parcel (this may be a work or home address).
• If the book is available on the shelf at the Boots Library, you should receive it the following working day.
• Books may take longer if they are already out on loan to someone else or if they need to be retrieved from Clifton or Brackenhurst libraries.
• We will always send a message to your NTU mailbox when we dispatch a parcel to you so that you know to expect it the following day. Please let us know if you do not receive it.

Main collection items will usually be issued for 14 days and will auto renew unless someone else requests them.

• Postal loans will automatically renew an unlimited number of times, provided no-one else has requested them.
• You will receive a reminder email the day before an item is due back, to give you time to renew it or send it back to us.

Items which are requested by others will not automatically renew and must be returned by their due date. You will receive an email the day before they are due for return in this is the case. If the items are not returned within a few days of the due date then you will incur fines, so please let us know if you are unable to return postal loans on time.

If the book is not returned within a few days of its due date, fines will be charged at the standard rate.