Tell us how we're doing
Send your thoughts, comments and feedback to NTU Library to help us improve our services.
Get in touch using the comments and complaints feedback form
We're always looking to improve our library services and would love to hear your thoughts. Please note that we won't respond to vexatious or frivolous comments.
Be aware that the form is for non-urgent matters. If you have an immediate problem, please speak to a member of the Library staff.
We will regularly review any issues raised and use them in planning future service changes and improvements.
Complete the Comments and complaints form here.
Please note:
- If you are not satisfied with how we dealt with your feedback, please contact the Director of Libraries and Learning Resources.
- If you are still unhappy with our response, you can use the NTU Complaints Procedure for Students.
- If you are a member of NTU staff or external to NTU, you should contact the Director of Libraries and Learning Resources.