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Cookies policy

Our cookies policy explains what cookies are, how we use cookies on our websites, and what you can do to manage how cookies are used.

On this page

What are cookies?

Like the majority of websites we receive and store certain types of information whenever you interact with us. This includes the use of "cookies". For clarification, a cookie is a small file of letters and numbers stored (with your consent) on your browser or the hard drive of your computer, smartphone or tablet. Cookies contain information that is transferred to the hard drive of your computer, smartphone or tablet. Cookies also help us recognise your browser, either on our website or on other websites that we work with.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.aboutcookies.org or http://www.allaboutcookies.org.

Why we use cookies

Cookies allow us to identify you (or, more accurately, your computer, smartphone or tablet) when you visit our website. Knowing how often people are visiting each page of our website helps us work out how and where to improve our website.

Different types of cookies do different things. Some help store information between pages to help remember your decisions, such as which course you are interested in. Others help measure how people use our website, or allow us to tailor our messages to you.

We use cookies to:

  • enable our system to recognise your browser and to provide features such as easier login and greater security and for storing information about you between visits. This is designed to provide a better website experience by enabling us to remember your preferences from one visit to the next;
  • store information that helps the website work properly, such as adding items to your basket in our shop, or remembering your course information when you book to attend an open day;
  • help recognise individuals who have been exposed to or interacted with our marketing activities so we can understand and improve our marketing efforts;
  • recognise how you arrived at our website. Only NTU staff or our partners can access this information;
  • collect aggregated, anonymous information such as the pages viewed or searched for, the length of time spent on the website and how many pages have been visited. This information is then analysed by us to ensure that we develop the website to provide a better service and richer user experience.

None of these cookies record your name, password, phone number or address details in text format or store personal information, except:

  • when we match anonymous cookie data to NTU identifiable data sources to help us improve our marketing services. For example when someone browses our website anonymously, we store the cookie data. If that person becomes known to us (e.g. by completing a form) we may merge the cookie-data with the known data; and
  • when we use cookies to enable us to record website sessions for the purposes of improving our website.

Examples of information we collect using technology which is not readily apparent include the Internet Protocol (IP) address used to connect your computer to the internet and connection information such as browser type and version, operating system and platform and the full Uniform Resource Locators (URL). Through third-party cookies we may collect aggregated data indicating demographic and behavioural data e.g. Google Analytics Advertising Features. Further information about the use of this data can be found in our privacy statement.

Essential cookies

These cookies are essential for our website to function correctly. Without them, you may not be able to do everything that you want to on our website, such as complete the open day booking form.

This is a first-party cookie that NTU sets on our websites to help us distinguish between users.

Cookie name: ASP.NET_SessionId

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: These cookies use a random number generator to help our website identify if you are logged in or not, so that we can provide the appropriate content to each user.
  • Expiry: End of session

Cookie name:

  • sessionid
    JSESSIONID ASP.NET_SessionId
    ASPSESSIONIDSQADCQDQ
    WSS_KeepSessionAuthenticated
    SESSID
  • Cookie domain: www4.ntu.ac.uk
  • Cookie purpose: These cookies use a random number generator to help our website identify if you are logged in or not, so that we can provide the appropriate content to each user.
  • Expiry: Unspecified.

Cookie name:

  • CASTGC
    OutlookSession
    cadata
    casauth
  • Cookie domains: ntu.ac.uk and www4.ntu.ac.uk
  • Cookie purpose: These cookies help you login into NTU services using NTU ‘single sign on'. Each cookie contains a randomly generated identifier valid for the length of the sessions. They contain no personal information.
  • Expiry: End of session

Google tag manager cookies

We use Google Tag Manager to help us load tags and scripts on pages within pages on our websites.

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie is used when Google Analytics is installed on a website via Google Tag manager.
  • Expiry: A few seconds.

Performance cookies

Cookie name: Various

Cookie domain: ntu.ac.uk

Cookie purpose: See the Hotjar website for more information.

Cookie name: _clck

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
  • Expiry: One year.

Cookie name: _clsk

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Connects multiple page views by a user into a single Clarity session recording.
  • Expiry: One day.

Cookie name: CLID

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Connects multiple page views by a user into a single Clarity session recording.
  • Expiry: One day.

Cookie name: ANONCHK

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.
  • Expiry: 10 minutes.

Cookie name: MR

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Indicates whether to refresh MUID.
  • Expiry: One week.

Cookie name: MUID

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes.
  • Expiry: 1 year 24 days.

Cookie name: SM

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Used in synchronising the MUID across Microsoft domains.
  • Expiry: End of session.

Google Analytics cookies

The main tool we use to collect performance data is Google Analytics . As well as data about our website, Google includes aggregated demographic data, and information from other Google sources, such as NTU’s advertising account in Google AdWords. The data that Google Analytics collects is anonymous.

This is the most up-to-date way that Google collects data.

Cookie name: _gid

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: These cookies help count the number of people who visit our website by recognising if you’ve visited before.
  • Expiry: 24 hours.

Cookie name: _ga

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Google uses this cookie to distinguish between different anonymous users visiting websites. This cookie helps us turn each website hit into sessions belonging to different users.
  • Expiry: Two years.

Cookie name: _gat

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie is used to throttle the rate of data collection on websites where Google Analytics is installed.It may appear as 'dc_gtm_UA' where Google Tag Manager is in use.
  • Expiry: One minute.

Cookie name: Others

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: From time to time we may employ other Google services which set extra cookies to allow the Google product to work. This includes setting visitor-level custom variables, Google Analytics' Display Advertiser features, such as remarketing and Google Analytics content experiments.
  • Expiry: 18 months to 2 years.

This an obsolete way that Google collects data. We still use this on some of our older websites or to make comparisons between Universal and Classic.

Cookie name: __utma

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie helps us understand the difference between users and sessions by identifying returning visitors to our website. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners.
  • Expiry: Two years from setting or update.

Cookie name: __utmb

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie determines new sessions and visits. This cookie updates updated each time data is sent to Google Analytics. If a visitor uses a site within 30 minutes of the last piece of data, the visit is deemed to be within the same session. If a visitor uses a website beyond that 30 minutes, it is deemed to be a new session from a returning visitor. This is useful information in understanding how people use our website.
  • Expiry: 30 minutes from set or update.

Cookie name: __utmc

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie is related to an older version of Google Analytics tracking called Urchin and is not often used. It helps the older version to distinguish between sessions and visits.
  • Expiry: End of browser session.

Cookie name: __utmt

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie helps Google to control the rate of data that it is sent by individual websites.
  • Expiry: 10 minutes.

Cookie name: __utmz

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie helps Google Analytics to identify the sources of a visit to a website, such as whether it was from a search engine or another website or link, and helps us identify the ‘traffic source’ if you go on to take further action, such as requesting a prospectus.
  • Expiry: Six months from set or update.

We use SessionCam to record visits to our website for the purposes of improving our services.

These recordings may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms.

Cookie name: sc.UserId

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: The SessionCam reporting console includes the ability to re-sort recorded sessions by unique user. This aggregates multiple visits from the same, unique user over a selected date/time range. This cookie is used to enable this report.
  • Expiry: One year.

Cookie name: sc.ASP.NET_SESSIONID

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: A recording showing multiple pages visited during a user’s unique visit to a web site is “stitched” together using details provided by this cookie. The cookie name is "sc.ASP_NET_SESSIONID".
  • Expiry: Unspecified.

Cookie name: sc.ASP.NET_SESSIONID

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: As above. This cookie is always set but only used in the specific situation where content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that user’s session across multiple domain names.
  • Expiry: Unspecified.

Cookie name: SessionCamTestCookie

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: This cookie is set when SessionCam initialises and is only ever used to ensure that SessionCam can read and write cookies. Once this cookie has been set it is deleted immediately and if the cookie fails to set, SessionCam will not attempt to record.
  • Expiry: Deleted once set.

Information collected by session recordings is available to view within the SessionCam system by a small number of marketing colleagues. Personal data entered into our website is not recorded and appears redacted in recordings.

Optimize uses cookies to track page views and conversions, as well as provide a consistent experience for the returning visitor. Used to record a user’s behaviour in an A/B test experiment.

Cookie name: _gaexp

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.
  • Expiry: Depends on the length of the experiment, but typically 90 days.

Cookie name: _opt_awcid

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Used for campaigns mapped to Google Ads Customer IDs.
  • Expiry: 24 hours.

Cookie name: _opt_awmid

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Used for campaigns mapped to Google Ads Customer IDs.
  • Expiry: 24 hours.

Cookie name: _opt_awgid

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Used for campaigns mapped to Google Ads Customer IDs.
  • Expiry: 24 hours.

Cookie name: _opt_awkid

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Used for campaigns mapped to Google Ads Customer IDs.
  • Expiry: 24 hours.

Cookie name: _opt_utmc

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: Stores the last utm_campaign query parameter.
  • Expiry: 24 hours.

Cookie name: _opt_expid

  • Cookie domain: www.ntu.ac.uk
  • Cookie purpose: This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that's being redirected.
  • Expiry: 10 Seconds.

Functionality cookies

Cookie name: NTUNewsCookie, NTUStaffAddressBookCookie, SuppDocUploadCookie

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Uses a value to identify the correct section of the website and thus serve the appropriate content.
  • Expiry: One year.

Cookie name: PHPSESSID

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This PHP based cookies helps our accommodation service work properly.
  • Expiry: End of session.

Cookie name: ntuaccommodation

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: Temporary session cookie.
  • Expiry: One year.

Cookie name: DeviceViewCode

  • Cookie domain: ntu.primo.hosted, exlibrisgroup.com
  • Cookie purpose: This cookie sets the correct view of the search page when using Library Search on a mobile phone.
  • Expiry: End of session.

Cookie name: LivePersonID

  • Cookie domain: Not specified
  • Cookie purpose: LivePersonID is used in conjunction with the HumanClickKEY cookie to gather usage data related to a visitor's visit.
  • Expiry: One year.

Cookie name: HumanClickCHATKEY

  • Cookie domain: Not specified
  • Cookie purpose: HumanClickCHATKEY is used for security purposes to identify each LP chat and LP voice communication session.
  • Expiry: End of session.

Cookie name: HumanClickKEY

  • Cookie domain: Not specified
  • Cookie purpose: HumanClickKEY is used in conjunction with the LivePersonID cookie to gather usage data related to a visitor's visit.
  • Expiry: End of session.

Cookie name: HumanClickSiteContainerID_

  • Cookie domain: Not specified
  • Cookie purpose: HumanClickSiteContainerID_ is used by LivePerson with respect to its largest customers in order to allow LivePerson to distribute usage of its services across a cluster of servers.
  • Expiry: End of session.

Cookie name: TESTID

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie is a testing cookie and contains the value 'set' for NTU Self Service.
  • Expiry: End of session.

Cookie name: Logind2lSessionVald2lSecureSessionValusername vle

  • Cookie domain: now.ntu.ac.uk
  • Cookie purpose: The NTU Online Workspace (NOW) requires a number of cookies to function. The username cookie contains your NTU username, the Login cookie contains the value 'true'. All other cookies contain randomly generated identifiers.
  • Expiry: End of session

Cookie name: zendesk_cookie

  • Cookie domain: support.ntu.ac.uk
  • Cookie purpose: This cookie holds preferences and session settings for Zendesk, our solution provider for customer support management.
  • Expiry: 20 years.

Cookie name: Progress

  • Cookie domain: rosalindfranklin.ntu.ac.uk
  • Cookie purpose: Unspecified.
  • Expiry: One year.

Cookie name: Userid

  • Cookie domain: CHRIS (NTU staff only)
  • Cookie purpose: On logging into the CHRIS system a cookie is set to remember the employee number. Cookie contains employee number.
  • Expiry: One year.

We use Marketo to personalise content for our users.

Cookie name: _mkto_trk

  • Cookie domain: Marketo
  • Cookie purpose: Marketo uses a cookie value set by its Munchkin JavaScript library in order to identify individual users on the NTU website.
  • Expiry: Two years, automatically renewed each time the user visits a page.

We use AddThis to power the social sharing buttons on our website.

Cookie name: __atuvs

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie is associated with the AddThis social sharing widget, which serves a similar purpose to other cookies set by the service.
  • Expiry: Persistent.

Cookie name: __atuvc

  • Cookie domain: ntu.ac.uk
  • Cookie purpose: This cookie stores the number of times that a page has been shared.
  • Expiry: Two years.

Cookie name: loc

  • Cookie domain: .addthis.com
  • Cookie purpose: Stores the visitors geolocation to record location of sharer.
  • Expiry: One year.

Cookie name: xtc

  • Cookie domain: .addthis.com
  • Cookie purpose: Unspecified.
  • Expiry: One year.

Cookie name: um

  • Cookie domain: .addthis.com
  • Cookie purpose: Unspecified.
  • Expiry: Six months.

Cookie name: bt2

  • Cookie domain: .addthis.com
  • Cookie purpose: Used by the social sharing platform to keep a record of parts of the site that has been visited in order to recommend other parts of the site.
  • Expiry: One year.

Cookie name: mus

  • Cookie domain: .addthis.com
  • Cookie purpose: Unspecified.
  • Expiry: One year.

Cookie name: uid

  • Cookie domain: .addthis.com
  • Cookie purpose: This cookie is used by AddThis as a unique user ID that recognises the user on returning visits.
  • Expiry: Two years.

Cookie name: uvc

  • Cookie domain: .addthis.com
  • Cookie purpose: Tracks how often a user interacts with AddThis.
  • Expiry: Six months.

Cookie name: di2

  • Cookie domain: .addthis.com
  • Cookie purpose: This cookie is associated with the AddThis social sharing widget and keeps track of expiry dates of other cookies used by the social sharing platform.
  • Expiry: One year.

Cookie name: vc

  • Cookie domain: .addthis.com
  • Cookie purpose: This cookie is associated with the AddThis social sharing widget and keeps track of expiry dates of other cookies used by the social sharing platform.
  • Expiry: One year.

We use CoverItLive to power our live Q&A sessions and to populate ‘social media walls’ within our web pages.

Cookie name: sessionid_

  • Cookie domain: coveritlive.com
  • Cookie purpose: Unspecified.
  • Expiry: Five days.

Cookie name: SLStatUid

  • Cookie domain: coveritlive.com
  • Cookie purpose: Unspecified.
  • Expiry: End of session.

We use Wistia and YouTube to host the videos that you see on our website.

Cookie name:  __distillery

  • Cookie domain: fast.wistia.net
  • Cookie purpose: This cookie is used to collect user behavior data while viewing videos without storing any personally identifiable information. Some of the behavior tracked includes the portion of video(s) watched, buttons clicked on the video, IPaddress or location, and video completion rates.
  • Expiry: One year.

Cookie name: Various.

We conduct surveys on our website using a survey tool called PollDaddy, or our web analytics tool Hotjar (for Hotjar information see Performance cookies).

Cookie name: Variable

  • Cookie domain: PollDaddy
  • Cookie purpose: Read more about PollDaddy cookies on their website.
  • Expiry: Unspecified.

Targeting

We use Google AdWords to advertise to our audiences and remarket to previous visitors to our website. These adverts appear in Google search results or the Google Display Network or YouTube.

See https://www.google.com/policies/technologies/ads/ for more info.

To opt-out from Google's Remarketing program, please edit your Google Ad Settings.

Cookie name: Various, including APISID, SSID, NID, SAPSID, and ID

Cookie name: PREF

  • Cookie domain: Google
  • Cookie purpose: Stores user preferences and help personalise advertising in Google’s search engine.
  • Expiry: Two years.

Cookie name: SID / HSID

  • Cookie domain: Google
  • Cookie purpose: Helps verify Google users
  • Expiry: Two years.

We use a number of social media platforms for advertising. These platforms do not publish the exact details of the cookies that they use. You can find links to read further information on each platform that we use.

Cookie domain: Twitter

Cookie domain: Facebook

Cookie domain: Snapchat

How to remove cookies

If you do not wish to receive cookies from our website it is possible to reject them by changing your browser settings. The 'help' portion of a toolbar on most browsers will tell you how to protect your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However if you turn cookies off you won't have access to some of the features that make the website more efficient and services may not function properly.

Conditions of use

This cookies policy may be updated and amended from time to time and for this reason you should re-read this cookies policy when you revisit the website. If any material changes are made to this cookies policy, we will notify you by placing a prominent notice on our website.

This cookies policy, its subject matter and its formation (including any non-contractual disputes or claims) is governed by the laws of England and Wales, where NTU was established and is designed to be accessed and is deemed to be made in England. You consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this cookies policy.

The website is operated by Nottingham Trent University, a higher education corporation, granted by Parliamentary Order under s124A(3) and (4) of the Education Reform Act 1988, with its principal place of business at 50 Shakespeare Street, Nottingham, NG1 4FQ.

Contact us

You can contact NTU by:

Post: 50 Shakespeare Street, Nottingham, NG1 4FQ
Email: askntu@ntu.ac.uk
Telephone: +44 (0)115 848 2999

Email our DPO for more information on our cookies policy and any related procedures or guidelines.