Dr Alex Hiller is Head of Postgraduate Programmes at Nottingham Business School, with responsibility for the strategic development and operational management of the portfolio of taught postgraduate programmes (MBA and MScs). This includes responsibility for curriculum development and delivery, student experience, recruitment, market positioning and external/alumni engagement. He is a member of the School, Executive Team and the Chair of the Postgraduate Board of Examiners. Alex has a wealth of experience of programme validations as a panel member and Chair, and external examining experience, both nationally and internationally.
Alex has over 13 years’ teaching experience across all levels, with main interests in consumer behaviour, marketing ethics, services marketing, social marketing and research methods. He currently makes substantive contributions to the Master’s consumer behaviour module, and the supervision of MSc, MBA and Doctoral students. His research focuses on ethical consumption, but research interests also include experiential pedagogy and student engagement.
Alex holds a PhD, a Master’s in Research Methods (Business and Management), and a BA (Hons) in Business and Quality Management, alongside the CIM’s Advanced Certificate in Marketing and a Postgraduate Certificate in Higher Education. He is a Fellow of the Higher Education Academy, a Member of the Academy of Marketing and a Member of the Chartered Management Institute.
He joined the University in 2002 after working as a marketing and management consultant to a range of national and international organisations in both the public and private sectors, with a particular focus on marketing planning and research, service strategy and customer satisfaction research. His earlier career included quality management posts at Hepworth Heating plc and Schlumberger Sema plc, and this was the focus of his early teaching. For the last ten years he has been active in teaching and research in marketing, specifically ethical consumption (and consumer behaviour more generally), marketing ethics, services marketing, social marketing and research methods.
Alex's research interests centre around the role of morality and its contribution to value in consumer behaviour, particularly in the purchase of clothing (the subject of his PhD). Within this he is interested in pragmatist philosophy and its relationship to consumption, and the formation and establishment of habits in consumption. He was a member of the team that conducted research for DEFRA into Public Understanding of Sustainable Clothing. He is also interested in student engagement and experiential pedagogy, and social marketing and its role in bringing about behaviour change.
Alex is interested in supervising students in the following areas:
- Ethical consumption
- Habituation and identity in consumption
- Pragmatism and consumption
- Postmodern marketing
- Consumer activism
- Interpretive methodologies, especially hermeneutics and grounded theory.
- 2013-2016 – Visiting Lecturer at Edhec Business School, Lille (3 day marketing ethics course)
- 2014 – Foreign Trade University, Ho Chih Minh City (half-day marketing ethics course
- 2012-2016 - External Examiner, MBA, Birmingham City University
- 2012-2016 - External Examiner, MSc Marketing, Leeds Beckett University
- 2007-2008: External Examiner, BA (Hons) Customer Service Management, UiTM, Malaysia.
- A range of national and international validations as external panel member and Chair
- Fellow of the Higher Education Academy
- Member of the Academy of Marketing
- Member of the Chartered Management Institute
- Reviewer - Journal of Marketing Management; Academy of Marketing (2011-)
- Committee Member - European Conference on Research Methodology (2009-)
- Reviewer / Track Chair – European Business Ethics Network / ABIS Conference 2016
- Track Co-ordinator - Product Lifetimes and the Environment Conference 2015