Role
Claire is Head of the Human Resource Management Academic Department and member of the Senior Management Team at NBS. In this role Claire leads the strategic vision and operational coordination of the Human Resource academic team working collaboratively with colleagues to develop and maintain the ongoing success of our varied portfolio and across our core undergraduate, postgraduate and professional degree programs.
Claires main focus is on creating new programs of learning and the development of innovative, engaging teaching and learning approaches which are both contemporary and build essential student skills, competencies behaviours and specialist knowledge for their future careers. Additionally, Claire works with senior research colleagues in the development of commercial knowledge exchange and research activities which continue to build our thriving research centres and maintain our growing international reputation on a range of people management and organisational behaviour themes.
Claire teaches on a range of programs at all levels and specialises in HRM, HRD, employment relations, digitalisation and organisational behaviours. Claire supervises a range of undergraduate applied business research projects and is an accomplished PHD/DBA supervisor having supported several successful doctoral completions.
Claire has been a subject group and course leader in previous institutions and has been responsible for major portfolio redesigns for both undergraduate and postgraduate programs. Claire is a senior fellow (SFHEA) and has focused her pedagogical approaches on developing and supporting neurodiverse students to flourish in higher education.
Career overview
Claire started as a Principal Lecturer and Assistant Head of the HRM department in Nottingham Business School in October 2023. The focus of her role was to support the Head of Department in the strategic planning and resourcing of the team and to support the wider teaching team to continue to develop and grow excellent programmes of learning in business, HRM and organisational behaviour.
Claire completed her Doctorate in Business Administration in 2018 her thesis focused on the regulatory nature of HR, employment relations contexts and the impact use of social media has on individual identity, power dynamics and misbehaviour in and beyond work. Claire is passionate about supporting students from neurodiverse backgrounds and has developed pedagogic research on student reflective practice and use of audio feedback for students with specific learning issues.
Claire has two masters degrees in Strategic Marketing Management and Corporate Psychology. Claire has over 20 years of teaching experience and is a senior fellow of the Higher Education Academy and a qualified workplace mediator.
Claire is passionate about her teaching has won several teaching awards for her inspirational approach to her teaching. Prior to working at NTU Claire previously worked at Sheffield Hallam University as a principal lecturer and subject group leader. In this role Claire led major projects to redevelop course program design and increase student employability, digital skills, career development and student attributes on course programmes. Claire also developed a successful award winning student society which enabled HR students to engage with employers, leaders and HR professionals and the CIPD to support their ongoing career development and arranged an annual calendar of major events for students such as keynote speakers, practical HR skills development and charitable fundraising activities.
As a skilled lecturer Claire has held a number of module leaderships which focus on HR development, employment relations and law, business leadership development and research methods at all levels and across international and bespoke programmes. Additionally, Claire was involved in business engagement and developed corporate degree programmes for major organisations such as Nestlé, The Cooperative Group and other major organisations in both commercial and public sectors.
Prior to joining academia Claire worked in HR development and employment relations leading the introduction of workplace mediation and employee stress and wellbeing programs. Claire also held commercial leadership roles in a leading newspaper group and directorships in a third sector arts charity and a service sector enterprise and was a junior school special education link governor.
Research areas
Claires research interests focus predominantly focus on the changing nature of employment relations:
- HR, people and employment relations practices
- Employee voice and freedom of expression
- Digitalisation, social media and online discourse
- Misbehaviour in work
- Management malpractices
- Identity, aesthetic and emotional labour
- Surveillance and wider veillance practices
- Reflective management practices.
External activity
Claire is an external examiner for HR programs at Herriot Watt University and a reviewer for New Work, Technology and Employment and Employee Relations Journals.
Publications
Journal Articles
Taylor, C. & Dobbins, T. (2021). Social Media: A (new) contested terrain between sousveillance and surveillance in the digital workplace. New Technology, Work and Employment. 36. 10.1111/ntwe.12206.
Blackburn, M. Taylor, C. and Stroud, J:(2013) Designing Audio Feeback for Students with different and defined educational backgrounds and experiences. Journal of Advances in Higher Education.
Book
Taylor, C (2024) Social Media, Work and Organisations: Narratives of Identity, Power and Control. Routledge, New York and London.
Book Chapters
Taylor, C (forthcoming) Vitriol and Voice: Battlegrounds to control employee expression on social media. Routledge, International Companion on Freedom of Speech edited by Professor John Steel and Professor Julian Petley
Conference Papers:
Taylor, C (2023) #AbsoluteStunner! Social media and aesthetic labour; challenging the ugly face of HR recruitment practices. Fifth Fairness at Work Conference. Work and Equalities Institute, University of Manchester.
Bull, M & Taylor, C (2014) Teaching Reflective Practice: Can human resources management (HRM) learn from research in other disciplines. SPACE Advances in Higher Education Conference, Barcelona.
Press expertise
I have spoken about:
- The impact of social media and the different types of online misbehaviour including management misbehaviour which is rarely discussed in literature.
- I have also discussed support for dyslexic students in HE.