Role
Zara is an Associate Professor of Business Psychology who straddles academia and industry. She conducts research, consultancy and knowledge-exchange within public and private sector organisations. Her expertise lies primarily in talent management, organisational culture change and attendance behaviour/presenteeism. She teaches on Executive Education programmes such as NTU's Global Executive MBA.
She is currently working on her third Knowledge Transfer Partnership (KTP) funded by Innovate UK, having previously successfully led two previous 24-month KTPs. Both were focussed on supporting organisational growth and transformation through embedding new ways of working into organisational culture. Zara was also PI on an NTU IKEP-funded knowledge exchange project supporting Nottingham-based domestic violence charity Juno with developing a wellbeing policy and wellbeing management practices to support staff.
Zara is strand lead in the Research Centre for People, Work and Organisational Practice, and is also a member of the Centre for Economics, Policy and Public Management, and the Responsible and Sustainable Business Lab. She supervises a number of PhD and DBA candidates in research areas of relevance to her areas of interest and expertise.
Information and resources relating to Zara's research and consultancy support with organisational culture can be found here:
www.ntu.ac.uk/research/research-reimagined/research-reimagined-podcast/organisational-culture
Career overview
Zara is a Chartered Psychologist and Associate Fellow of the British Psychological Society, with over two decades of experience in consultancy and training roles in public and private sector organisations.
In 2022 she received NTU Vice Chancellor's Award for Excellence in Practice and was selected for the 2022/23 NTU Vice-Chancellor’s Future Research Leaders Programme.
In addition to her role at NTU she is Research & Impact Director at Kiddy & Partners Ltd, a firm of Business Psychologists specialising in leadership assessment and development, and part of the Gateley Group.
Zara's previous experience includes several years as Head of Research & Product at Lane4 Management Group (now EY Lane4). Prior to that Zara was a Business Manager for Psychology at COPE Ltd, where she conducted training, research and consultancy with a wide range of clients into areas such as managing presenteeism and work-related stress, and also managing a large multi-service occupational health contract for a defence sector client. She also worked in the Horizon Scanning team at HSL, using research and tools such as scenario planning to identify and understand the implications of emerging trends for managing future work-related risks to health and wellbeing.
She has a PhD from Loughborough University, a Masters in Occupational Psychology from Nottingham University, and a BSc (First-class Hons.) in Human Psychology from Aston University.
Research areas
Zara is a strong advocate of applied research which addresses contemporary business issues, with the aim of improving individual and organisational performance. Her primary research interests include:
- Organisational behaviour and culture change – understanding the role of organisational culture, social norms, behaviours and practices, implicit and explicit beliefs and attitudes in promoting (or inhibiting) organisational behaviour change in relation to key organisational priorities such as diversity and inclusion, health & wellbeing, learning and innovation.
- Work, Health & Performance – presenteeism and the reciprocal relationships between work, health and performance.
- Leadership and Talent Development - applying psychological theory to understand how organisations can develop effective methods of achieving the shift in mindset, skillset and context required to meet the pace of change in modern operating environments.
Zara's PhD focused on the application of the transtheoretical model of behaviour change to organisational change interventions to improve their effectiveness and sustainability. She retains an interest in behavioural and organisational change.
External activity
Zara has successfully led two Knowledge Transfer Partnerships (KTPs) and is now working on a third. Of those already completed, one was with Fujitsu Ltd, aimed at driving sustainable change in individual and team working practices through an enhanced organisational culture change methodology. This project was rated as outstanding by Innovate UK. The second was with Halo X-ray Technologies Ltd, co-led with operations management colleague Aquila Yeong, focusing on reshaping and upscaling operational processes, talent management practices and evolve organisational culture to support rapid growth and transformation.
In addition, she has led an internally funded innovative knowledge-exchange project (IKEP) with a Nottingham-based women's aid charity to develop staff well-being policy and management practices.
Zara is an External Examiner for the MBA programme at University of Strathclyde, an Associate Editor for the International Journal for Workplace Health Management, and a reviewer for numerous other academic journals.
Zara is Research & Impact Director for Kiddy & Partners, a firm of business psychologists specialising in leadership assessment and development. She is responsible for producing evidence-based thought leadership outputs and undertaking impact evaluation studies to help understand and enhance the impact of the firm's services on key client outcomes.
Press expertise
- Talent management and leadership development
- Employee development and retention
- Presenteeism and management of work-related ill-health and wellbeing
- Organisational culture