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Security at NTU

NTU’s Security Department operates 24 hours a day, 365 days a year and strives to provide a safe and secure environment for everyone within our campus community.

Tracey Vallis-Horn cropped

About us

We strive to provide the best possible service for students, staff and visitors. People are important to us and we will always endeavour to provide outstanding customer service to keep you safe. We operate Security Control rooms at our City, Clifton and Brackenhurst campuses, and work closely with our Mansfield and Confetti sites to promote staff, student and visitor wellbeing. Our dedicated team of Security Officers work 24 hours a day, 365 days a year.

As a department, we provide the following:

  • Oversee the wellbeing of over 34,000 staff, students and visitors
  • Patrol all academic and non-residential buildings and respond to alarms
  • Monitoring CCTV and access control
  • Responding to personal safety alarms
  • Escorting vulnerable people when required
  • Managing the University's electronic access control system and CCTV system
  • Responding to all incidents and emergencies (e.g. fire alarms and first aid support)
  • Providing crime prevention advice
  • Carrying out and supporting investigations

Contact Us

You can contact our Security team via email, telephone or in person at our campus control rooms.

City Campus

The City control room is located within Boots library next to the BMC Entrance.

  • Telephone: + 44 (0)115 848 2468
  • Ext: 82468

Clifton Campus

The Clifton control room is located behind the Reception of the Pavilion Building.

  • Telephone: + 44 (0)115 848 6600
  • Ext: 86600

Brackenhurst Campus

The Brackenhurst Security Control Room is located within Pippin Cottage.

  • Telephone: + 44 (0)115 848 5262
  • Telephone: + 44(0)7786 112005

Find out our university opening hours here.

NTSU Safe Place

Safe Place

In partnership with the Students’ Union, we have launched a Safe Place at our City, Clifton and Brackenhurst campuses to supplement the University’s Campus Safety initiative. Each space is open from 9pm – 9am every day . You may want to use the space for a variety of reasons, including waiting for friend or taxi, if you are being followed, to calm down if you’re feeling anxious and to leave a situation if you feel uncomfortable.

Find out more

Reporting a Crime

If you are personally the victim of a crime whilst on university property and you do not believe that the perpetrator is still present, then you should either:

  • Report the matter to the police and then to the Security Control room quoting the incident reference number given to you, or;
  • Contact the Security Control room first, depending on the circumstances the Security Control room officer may ask you to contact the police yourself, as the police can be reluctant to accept third party complaints.

If you believe that the perpetrator is still present then you should contact the Security Control room, who will take appropriate action and call the Police and arrange for them to see you.

If you are the victim of crime off-campus and the incident affects the University i.e. NTU property has been stolen, then please report the matter to the Police and contact the Security Control room with the details and the police incident number.

If you are aware of any criminal incident in which the University is the victim, then please contact the Security Control room with full details.

If due to any criminal act, you believe that the health and safety of any person is at risk, please ring 999 and then alert the Security Control room.

Police Contact Details:

  • Telephone: 999 for emergencies
  • Telephone: 101 for non-emergencies and request Nottinghamshire Police

Neighbourhood Police Beat Teams

To find contact details for your local beat team follow the link below and enter your post code in the box on the left, at the bottom of the page:

Nottinghamshire Neighbourhood Police Team

A group of students walking around Brackenhurst accommodation

Student Code of Behaviour

All Students are expected to abide by the Student Code of Behaviour (SCOB). Any student engaging in illegal activity, acting in a way that poorly reflects the University, impacts on other students in a negative way or endangers University staff, students or property, will be disciplined under SCOB. It is the responsibility of each Student to read the policy and adhere to the Student Code of Behaviour.

Students are expected to have their student card on their person at all times whilst on campus.

Lost and Found

Found Property

If you have found lost property, please hand it into the nearest staffed Reception or directly to the nearest Security Control room.

Lost Property

Should you lose any property:

  • Retrace your steps.
  • Check with the Reception of the building where you think it may have been lost.
  • Contact the Security Control room to see if it has been handed in.

Please note that it may take longer than 24 hours for found property to be moved from Reception to the Security Control room.

Found property is normally kept for a period of one month after which it may be disposed of (unless the property poses a health hazard or is a perishable item, in which case, will be disposed of as soon as received).

Valuables or high value cash may be handed over to the Police, at the discretion of the Security Officer in charge.

Ordering Keys and Locks

A link to the key ordering form can be found here

A link to the lock ordering can be found here

Still need help?

+44 (0)115 941 8418