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Service Designers Connect March 2025

Mystic Methods: Design through a Crystal Ball

The Service and Interaction Design Community for Nottingham
Seminars

Passionate about post-its, bonkers about blueprints or just want to connect with other like-minded creatives?

Join us for the 'Service Designers Connect' meet-up and help shape the future of a vibrant service design community here in the heart of the East Midlands.

  • From: Thursday 20 March 2025, 6 pm
  • To: Thursday 20 March 2025, 8.30 pm
  • Location: Dryden Centre, Dryden Street, Nottingham, NG1 4FQ
  • Booking deadline: Thursday 20 March 2025, 6.00 pm
  • Download this event to your calendar
Past event

Event details

What’s this session about?

To celebrate our 13th session, we’ve not one, but two great speakers exploring different ‘mystic methods’ for navigating uncertainty and using design as a catalyst for creating better futures.

About the talks

Harnessing ‘Futures Thinking’ in UX

Lauren Fridlington will share the concept of Futures Thinking, exploring its significance in user experience (UX) design. She will highlight how this approach can enhance innovation, resilience and adaptability, empowering UX designers to better anticipate and design for the users of tomorrow.

Random as a Strategy

Matt Ballentine draws upon the research from his upcoming book to explore how randomness might provide a sensible strategic approach when confronted with complex problems to which there is no right answer.

Drawing on sources as diverse as immunology, psychology and many, many cups of coffee, the session will also give attendees three simple yet powerful tools that they can take back into their own work.

Who should come along?

Whether you're new Service Design, curious or seasoned design pro, join us for an evening of enlightening discussions and a shared spirit of discovery!

Anything else?

There'll be plenty of time for drinks, nibbles, and conversations!

About our speakers

Lauren Fridlington

Lauren is an experienced Innovation and Futures Thinking consultant at SPARCK | BJSS, focusing on front-end innovation and human-centred design.

She is passionate about helping organisations to navigate uncertainty, while discovering innovative opportunities that bring tangible value to users and businesses, and developing the agility needed to respond to changes in user behaviour, needs, and expectations.

View Lauren's LinkedIn profile

Matt Ballantine

Matt is a sociologist who has spent the past 31 years exploring the gaps that exist between technology, people and culture. He has worked in technology leadership roles at the BBC, Reuters, and Microsoft, and has consulted across multiple sectors. He currently works as an Engagement Manager with Equal Experts, is co-founder and host of wb40podcast.com and is writing randomthebook.com with his friend and co-author Nick Drage. He lives in South West London with his partner, two children, and a small family of saxophones.

View Matt's LinkedIn profile

About Service Designers connect

Our mission is to create a community for people in the East Midlands who are interested in Service design to make connections, share best practice and raise the profile of the profession.

We aim to create a safe space, where people can connect, share their practice and leave feeling inspired.

Location details

Address:

Dryden Centre
Dryden Street
 Nottingham
 NG1 4FQ
Past event

Still need help?

+44 (0)115 848 2999