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How it works

The centre offers free or low-cost legal advice and assistance on a range of services. We aim to provide high-quality legal advice and information while offering practical experience for Nottingham Law School students.

Getting in touch

  1. Contact us by telephone, email or web enquiry with details of your problem.
  2. We may contact you for further information to determine whether we can assist.
  3. If we can help, we will either provide you with a face-to-face or telephone appointment with our student advisers.
  4. Following your appointment you will either receive a letter of advice or advice by telephone, usually within two weeks of your appointment.
  5. In some circumstances, we can offer assistance beyond initial advice, for example negotiating on your behalf or providing representation at court or tribunal.

If you already have a case in either the employment or social security tribunal and require representation, please confirm the date of your hearing using the contact details on the right.

All information is provided in the strictest confidence.

What we can't help you with

We cannot currently advise on immigration and advice on criminal matters is limited to our Miscarriage of Justice Project at present. We are also unable to provide you with assistance if it involves, or could potentially involve, taking any action against Nottingham Trent University or a related body, employees or current students.

When we are unable to provide you with assistance, we will endeavour to refer you to another organisation that may be able to help.

Complaints and feedback

We aim to provide a high quality service. In the event that you have a complaint or feedback about the service we provide, please contact the Centre Director.

In the event that we are unable to resolve your complaint, you also have the right to complain to the Legal Ombudsman at the conclusion of our complaints procedure. Visit for details on the Legal Ombudsman, and details of the time limits for making a complaint.

Still need help?

Legal Advice Centre
+44 (0)115 848 4262