Skip to content

Academic support

We're here to help you achieve your best. We'll make sure you're getting the right academic, learning and study support, from the right people, at the right time.

Support for your studies

We try to ensure that your studies aren't disadvantaged by any:

  • external circumstances
  • disability
  • learning difficulty
  • long-term health condition.

Find out more about the range of support available to you.

If you need to talk to somebody about your studies, the Library offers one-to-one support sessions with:

  • Learning and Teaching Librarians
  • Academic Skills Advisers
  • Student Mentors.

The Library also offers bookable appointments for maths and statistics support.

You can find out more about the help available from the Learning and Teaching team on our Library pages. This includes tailored support with academic writing and referencing.

We recommend you access any relevant study support offered within your Academic School. You'll find details of this support in your module learning rooms on NTU's Online Workspace (NOW).

NOW is a crucial source of information. You'll be able to find:

  • videos of lectures
  • articles
  • a wide range of learning resources.

Make sure you understand each assignment and be confident about asking for help early on. Our staff are experienced in supporting students with a range of disabilities and learning or health conditions.

All the PCs in our resource rooms feature assistive technology applications.

Free assistive technology resources are available to help you with your studies. These include text-to-speech and mind-mapping apps.

You may have been allocated assistive equipment and software through the Disabled Students' Allowance (DSA). If so, make sure you use the provision to support your study and learning.

You'll have access to online services including:

  • first-line IT support
  • e-resources
  • academic skills support, such as LinkedIn Learning. This is an online library of instructional and educational videos. They are high-quality and taught by industry experts.

The Library also provides over 777,000 e-books and over 200,000 e-journals. You can access the majority of these both on and off campus.

We provide academic English and language support to international students who meet our English language requirements and are studying for a degree at NTU. These sessions are offered free of charge and are non-credit-bearing and non-assessed.

Your Student Dashboard

As an NTU student, you'll have access to your own Student Dashboard. This award-winning learning analytics system helps you manage your own learning. It also enables the University to provide you with personalised support.

It's a simple tool that takes data from a range of different sources. It shows you how often you engage with your studies compared with other students on your course.

The Dashboard is also designed to help your tutor and other support services to work with you. You should expect your tutor to refer to the Dashboard during one-to-one tutorial discussions, for example.

Coursework and examinations

We understand that a student's ability to meet a deadline can be compromised by:

  • external circumstances
  • disabilities
  • long-term conditions.

If you find yourself in such a situation, refer to your programme handbook. It will include information about your Academic School's extension policy protocols. You can then request an extension well in advance of the deadline.

If you've declared a need for educational or health-based support, our Student Support Services team will assess you. They'll create a document known as an access statement. This includes:

  • recommended adjustments for your learning and assessment, and
  • Personalised Exam Plans.

Student Support Services will send the Access Statement to the Exams team. The Exams team will ensure the arrangements in the statement are in place for your exams.

Visit our Academic Appeals page for information about:

  • Notification of Exceptional Circumstances
  • Reconsideration Requests
  • Academic Appeals.

If you have to submit a Notification of Exceptional Circumstances, our Student Services team can help.

Transferring or leaving your study

We know life can be unpredictable, and a change in circumstance might make you consider leaving your studies or transferring to another university. As part of the Midlands Credit Compass, we can help you to transfer between the following universities:

  • Birmingham City
  • Coventry
  • Derby
  • Lincoln
  • Wolverhampton.

Find out more about Midlands Enterprise Universities.

More about support at NTU

Library

Find out everything you need to know about using NTU's Library service, including opening times and support services offered to staff and students.

Disability and Inclusion Services

Whatever your individual needs, circumstances and identity, we’ll work hard to make sure you get the support you need here at NTU.

Financial support

We provide a range of support and resources to help you manage your finances while you're studying at NTU.