Level 5 Diploma in Retrofit Coordination and Risk Management
About this course
This Level 5 Retrofit Coordinator course is designed for professionals working across housing, refurbishment, sustainability, and energy efficiency who want to develop the knowledge and practical skills needed to manage domestic retrofit projects in line with PAS 2035 standards.
Suitable for Domestic Energy Assessors (DEAs), Retrofit Assessors (RAs), surveyors, architects, engineers, project managers, and experienced installers or tradespeople, the course prepares you for the increasingly important role of Retrofit Coordinator.
Introduced through PAS 2035 and required on all TrustMark-funded domestic retrofit projects, Retrofit Coordinators play a central role in ensuring retrofit work is delivered safely, compliantly, and effectively. They oversee projects from assessment through to completion, helping to protect both property performance and occupant wellbeing while supporting the UK's wider net zero ambitions. TrustMark is the recognised Quality Mark for the energy efficiency sector and compliance with TrustMark and PAS 2035 is required by government-funded schemes
Delivered by practising industry professionals, the course combines technical knowledge with real-world insight from specialist guest speakers working across housing associations, heritage projects, retrofit design, installation, and RdSAP training. Learning is supported through practical test cases and industry-based case studies.
On successful completion, you will be eligible to apply for registration as a Retrofit Coordinator through a TrustMark-approved Retrofit Coordinator Scheme Provider.
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Accelerate your career
By completing this course you will begin to play a vital role in the delivery of the UK's net zero ambition.
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Gain an industry-recognised award
Holding this qualification is required by all of TrustMark’s Accreditation Scheme providers in order to become a registered Retrofit Coordinator.
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Study with expert tutors
Benefit from learning with an experienced tutor who has established links to the profession and significant work experience.
The course will ensure you cover the range of topics required by PAS2035, these include:
- Introduction to domestic retrofit
- Assessing dwellings for retrofit
- Retrofit assurance and risk management
- Building physiology
- Understand how to improve building fabric
- Improving building fabric
- Improving building services
- Improving air tightness and ventilation
- Improvement option valuation and medium term retrofit plans
- Post retrofit testing, monitoring and evaluation
How you're taught
Teaching and learning will take place via a programme of workshops, demonstrations, seminar groups and tutorials.
You will be assessed via a portfolio of work.
You will receive 52.5 contact hours of quality tuition with an experienced tutor.
Tutor profile
Deidre Miller is a Retrofit Coordinator and educator with more than fifteen years of experience advancing low-carbon construction, building performance, and sustainable urban development.
She has developed Whole House Retrofit Plans for public and private clients through organisations including Retrofit Works, Cosy Homes Oxfordshire, OVO Energy, and Warmer Sussex.
Dee combines technical expertise with hands-on delivery experience across domestic retrofit, climate-responsive design, and sustainable construction. Her background spans engineering, sustainability policy, and education, giving students a uniquely broad perspective on PAS 2035, retrofit coordination, and the future of the built environment.
Earlier in her career, she contributed to the development of renewable energy and green building policy within Ontario’s Building Code and consulted on landmark initiatives including Toronto Green Roof Bylaw and Ontario Green Energy Act.
Dee has designed continuing education programmes for LEED professionals, including courses on sustainable, vegetated, and blue roofs, the Urban Heat Island Effect, and Passive Hybrid Downdraught Cooling.
Entry requirements
UK students
You should have a minimum of two years’ experience in the residential construction or retrofit sector, and be able to demonstrate a sound understanding of construction principles and processes.
You will probably be working on, or closely involved in, residential building or retrofit projects, and be familiar with the coordination of works, building fabric considerations, and industry practices.
You should also have a minimum of a Level 3 qualification in a construction-related discipline, or be able to demonstrate equivalent knowledge gained through professional experience.
Applicants with non-standard qualifications and/or significant professional experience will be considered on an individual basis.
Additional requirements for UK students
There are no additional requirements for this course.
International students
You should have a minimum of two years’ experience in the residential construction or retrofit sector, and be able to demonstrate a sound understanding of construction principles and processes.
You will probably be working on, or closely involved in, residential building or retrofit projects, and be familiar with the coordination of works, building fabric considerations, and industry practices.
You should also have a minimum of a Level 3 qualification in a construction-related discipline, or be able to demonstrate equivalent knowledge gained through professional experience.
Applicants with non-standard qualifications and/or significant professional experience will be considered on an individual basis.
Additional requirements for international students
There are no additional requirements for this course.
