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How can I support an NTU student?

A big part of university life is learning to become independent. At NTU we recognise and treat our students as adults, we provide them with the room they need and the respect they deserve.

If our students need us, we are here for them, but as adults they must take that first step and let us know they need help.

As a parent, carer or guardian we know that you still want to support and help. Here we have pulled together just some of the products and services we offer to students that you may want to bring to their attention.

On this page you'll find:

Keeping well

University is an exciting experience but like with any big life event, it can also have its challenges. We are here to support students from their very first day. We have a range of resources available to help students maintain positive physical and mental health, which can be found on StudentHub.

Our student support services include:

  • Student support advisers
  • Counselling
  • SilverCloud, a free online Cognitive Behavioural Therapy service
  • Appointments with a Chaplain
  • Self-help resources

You can find a full list of support and resources available on StudentHub.

How you can help a student

If you have concerns about a student’s wellbeing, then you can let us know by completing a referral form. The form needs to be completed with their consent and we will reach out to the student as soon as the form is received.

We hold emergency contact records for all our students, this doesn’t necessarily need to be a parent but will be someone we can contact if we have any concerns about their health or wellbeing. Please encourage your student to update their emergency contact information so we can get in touch with their preferred contact quickly when they need them most.

Money matters

Budgeting is a key part of university life so it’s important that students know how to manage their money properly.

Blackbullion is a great, free resource designed to teach students about their personal finances.

Our Student Financial Support team also offer free financial support workshops throughout term time.

NTU has a range of bursaries and scholarships available to help students with living costs and tuition fees. See a full list of our bursaries and scholarships and how students can apply.

We also have several Hardship Funds available each academic year, visit StudentHub to find out more.

Safe Taxis Scheme

Our Nottingham Trent Students Union has an agreement with Nottingham cars’ taxi service so all NTU students can get a taxi home and pay the next day – so there’s no excuse to walk home alone even if you’ve run out of cash.

To find out more about the scheme, and to make sure the NTU students you know have the number handy (0115 9700 700) please visit the Trent students website.

Work, volunteering and support with their studies

For those students wanting to earn some extra cash alongside their studies, we also have paid part-time work opportunities available. From Student Ambassador roles to jobs in our campus cafes, students can search for paid work on NTU’s JobShop.

Volunteering can be a great way for students to gain work experience, boost their CV and improve their life skills whilst making a difference to the lives of others. There are plenty of opportunities for students to get involved with volunteering at NTU, learn more about the initiatives available.

Each first year undergraduate will be assigned a Student Mentor – someone in their second year, final year of a post-graduate student who studied the same course as you.

They’ve been specially chosen to help you to settle in to life at NTU and to encourage you to take part in the many opportunities available to you through your academic school, the University and the Students’ Union (NTSU). They will share their own experiences of being a first-year student, provide peer-to-peer support and point you in the direction of the right university departments so that you have everything you need to be able to succeed at university.

If you’re not sure who your Student Mentor is and you’d like some help getting in touch with them please email the CERT Team.

Preparing for life after NTU

NTU’s Employability team is here to support students with their next steps after university and help boost their career prospects. The Employability team offer a vast range of services from CV support and interview tips, to hosting job fairs with employers from a wide variety of sectors. Plus, students are never too far away from great employability support thanks to our online live chat service.

Do you know a student that will be joining NTU in the future?

Visit our parent and carer guide for advice on how to support a prospective student coming to NTU.