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Pandemic impact on charities continues to be ‘uneven’ but funding challenges are on horizon, research shows

New research shows that the impact of the pandemic has been “uneven and unpredictable” on voluntary organisations and warns of projected declines in funding from all income sources in the next financial year.

Sand timer with coins next to it
Many charities are concerned about a reduction in funding

Nearly 600 organisations[1] from across the UK responded to a survey for the fifth snapshot report in the Respond, Recover, Reset: The Voluntary Sector and Covid-19 project, which is the largest UK study exploring the impact of Covid-19 on the Voluntary, Community and Social Enterprise sector and led by Nottingham Trent University, the National Council for Voluntary Organisations (NCVO) and Sheffield Hallam University.

Respondents were asked to project changes to their income streams for the 2021/2022 financial year compared with the period before the pandemic. Overall grants income is expected to decline only slightly (average percentage change of -3%), despite concerns of voluntary organisations approaching a financial cliff edge as emergency grants expire at the end of this year. Further declines were projected for service delivery contracts (-7%), public donations (-8%), investments (-10%), other income sources (-13%) and trading activity (-17%). The government has established a roadmap out of lockdown. As we enter new phases, charities may be able to open shops, increase face-to-face service delivery and engage in other forms of trading. But these declines in income streams indicate that there will be an overall contraction of income for the sector in comparison to where the sector was pre-Covid.

The research also underlines that while the pandemic has put the sector under immense pressure, individual charities’ experiences vary widely - while 43% of respondents have reduced their range of services since March 2020, 37% have widened their range of services.

Nearly a third (31%) of respondents have reported an increase in total income since last year, while 47% said income had dropped. And while 33% of respondents say their financial position had deteriorated over the past month, nearly half (48%) said it was unchanged, and 18% reported an improvement.

Alex Farrow, head of networks and influencing at NCVO, said: “The voluntary sector is huge, complex and diverse. This report outlines that Covid-19’s impact has been, and will continue to be, uneven and unpredictable across a sector already facing higher demands on its services.”

“While many organisations have been able to build up reserves, half of organisations are using them to cover day to day costs. The expected downturn in income - even for those organisations seeing only marginal declines - is worrying not just for the charities and groups involved, but for the lives and communities that they serve.”

Daniel King, Professor of Organisational Behaviour at Nottingham Trent University, said: “We continue to see major challenges across the sector, with overall income expected to fall in all areas in comparison to the financial year before the pandemic. However, the extent of this impact varies a lot depending on the size, location and type of organisation. Even as restrictions are lifted our results show that organisations are concerned that their income will still be impacted, particularly around trading and investments, meaning that many organisations will still be vulnerable and struggle to cope in the new financial year.”

Among other findings, the Barometer shows:

  • Nearly half (46%) of those surveyed reported demand on their services increasing in the last 30 days, versus just 19% seeing a slowdown.
  • 35% say their costs have increased in the past year, while for 34% they have decreased.
  • 46% of organisations have had to use their cash reserves to cope with the impact of Covid-19 on their organisations.
  • 44% of respondents say they could rely on their cash reserves for more than six months, while 9% either have no cash reserves or not enough to last them a month.
[1] A total of 590 voluntary, community and social enterprise sector organisations from all four nations of the UK, of whom 72% were registered charities and 68% employ paid staff.
  • Notes for editors

    Press enquiries please contact Helen Breese, Public Relations Manager, on telephone +44 (0)115 848 8751, or via email

    1. The full report can be found at Respond, Recover, Reset: The Voluntary Sector and Covid-19.
    2. Information on previous editions of the Barometer can also be found via these links:

    About Nottingham Trent University

    Nottingham Trent University (NTU) was named University of the Year 2019 in the Guardian University Awards. The award was based on performance and improvement in the Guardian University Guide, retention of students from low-participation areas and attainment of BME students.

    NTU was also the Times Higher Education University of the Year 2017, and The Times and Sunday Times Modern University of the Year 2018. These awards recognise NTU for its high levels of student satisfaction, its quality of teaching, its engagement with employers, and its overall student experience.

    The university has been rated Gold in the Government’s Teaching Excellence Framework – the highest ranking available.

    It is one of the largest UK universities. With nearly 32,000 students and more than 4,000 staff located across four campuses, the University contributes £900m to the UK economy every year. With an international student population of more than 3,000 from around 100 countries, the University prides itself on its global outlook.

    The university is passionate about creating opportunities and its extensive outreach programme is designed to enable NTU to be a vehicle for social mobility. NTU is among the UK’s top five recruiters of students from disadvantaged backgrounds and was awarded University of the Year in the UK Social Mobility Awards 2019.

    A total of 82% of its graduates go on to graduate entry employment or graduate entry education or training within six months of leaving. Student satisfaction is high: NTU achieved an 87% satisfaction score in the 2020 National Student Survey, above the sector average of 83%.

    About NCVO

    The National Council for Voluntary Organisations (NCVO) is the largest membership organisation for the voluntary sector in England. With over 16,000 members, NCVO represents all types of organisations, from large ‘household name’ charities to small voluntary and community groups involved at the local level. We are also the lead body for volunteering in England.

Published on 15 March 2021
  • Category: Press office; Research; Nottingham Business School