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Caroline Pickering

Caroline Pickering

Academic Quality Systems and Data Lead

Centre for Academic Development and Quality Dept.


Caroline is Academic Quality Systems and Data Lead within the Centre for Academic Development & Quality (CADQ) and provides operational oversight of the following applications:

  • curriculum management system (CourseLoop);
  • module & course evaluation system (MySay);
  • external examiner database and reporting portal.

Caroline represents the needs of the business and users in all activities relating to these applications, working in closely with other service providers, particularly Digital Technologies, and external vendors.

As part of her role, Caroline supports the University in managing and developing the systems and processes by which information (quantitative and qualitative) can be used to improve decision-making, enhance quality and inform external quality assessment requirements.

Career overview

Caroline is an experienced higher education administrator and manager in teaching and learning services, central and faculty/school administration and quality management. Prior to joining NTU Caroline held various senior administrative and management roles at both the University of Manchester and University of Cambridge.