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Rev Clive Foster MBE – Leadership means listening… even when that’s difficult
The Rev Clive Foster MBE may have one of the toughest leadership roles in public life. As Britain’s first Windrush Commissioner, he must hold the Government to account – and secure justice for victims of a scandal that saw British citizens wrongly detained and deported.
Clive believes listening is one of the most important leadership skills.
In Episode 88 of Nottingham Business School’s Business Leaders’ Podcast, he recalls rushing to an event in Brixton when a woman stopped him to complain about government policy.
Despite being late, he listened to her story. Afterwards, she thanked him.
“Sometimes all that people want is that they’ve been heard,” he says.
Clive also reveals how he was shaken by online attacks, following his high-profile appointment.
“I was not ready for the abuse,” he tells Honorary Visiting Professor Mike Sassi.
“It taught me the importance of resilience.”