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Advice for parents and carers

Clearing can be stressful for both you and your child. What if they don't get the grades they expected? What if they didn't apply to a university but would now like to? Here you will find all you need to know about Clearing and the support available to you.

Download our guide to Clearing

Clearing support and events

We are running a series of free Clearing and Adjustment events for parents and carers. Join us on Tuesday 3 August 2021 at 12 pm for a live Q&A hosted by Amy Smith, NTU's Associate Director of Admissions and Student Recruitment. Join on YouTube

An image of the front cover of the Clearing guide for parents

Download our Clearing Guide For Parents

The support and guidance of a parent or carer can really help prospective students to make the life-changing decision to go to university. There's a lot of information around Clearing to get to grips with, as well as some myths and misconceptions to set straight.

Your child may need to go through Clearing if:

  • they've been successful in gaining a place at their firm and insurance choices
  • they've changed their mind about what or where they want to study
  • they didn't apply to university before receiving their results, and are now assessing their options
  • they've done even better than expected and want to explore new opportunities.

Make sure you're prepared for any of the above possibilities by reading our guide to Clearing, specifically designed for parents and carers. There's also a handy checklist to help the process run smoothly.

Have a question about Clearing?

Find out more below, or download our guide for everything you need to know about the Clearing process.

When can my child apply?


Your child can apply through Clearing as soon as they get their results and they have either:

  • not met the conditions of their firm and insurance choices, or;
  • changed their mind about where or what they want to study, or;
  • not thought about applying to university for 2021 (after Wednesday 30 June 2021).


If your child has achieved better results than expected, they might now be thinking about an alternative course. Adjustment is an optional process run through UCAS where their original offer is secured and they can look at alternative courses or universities. Once registered for Adjustment in UCAS Track, they have five 24-hour periods (including weekends) to use it.

For more information on how prospective students can apply to Clearing or Adjustment, visit our main Clearing page below.

How can I help them prepare?

It's important to consider all practicalities if your child is considering applying to a university through Clearing. Before Clearing opens, help them to research the courses, the universities and the cities they're considering and look over the options together.

When it comes to applying, ensure they take the time to make an informed decision rather than accepting the first offer they receive. The decision doesn’t need to be immediate.

There are many useful websites available to help inform their decision, including WhatUni and The Student Room.

Ten student ambassadors in NTU pink shirts on a glass balcony

How can my child apply to NTU through Clearing?

Our Clearing hotline is open for applications from Monday 5 July 2021. Once the prospective student has their results, they can apply by calling +44 (0)115 848 6000 and speaking to someone directly, or they can use the online application form (Going live shortly).

Your child will have to make the application themselves. We are unable to discuss their application with you or anyone else, as this would breach the General Data Protection Regulation (GDPR).

Our step-by-step guide to results and our How to Apply page will help them to understand the process of applying through Clearing at NTU.

Purseglove accommodation Mansfield

Booking accommodation

Each university's accommodation is different, but NTU’s Accommodation team will be there to help your child find their new home from home. This may be a university-owned halls of residence, a halls of residence run by our partner providers or private companies, or accredited shared housing.

After confirming their place at NTU, it can take two working days for the NTU ID number to be generated. This is needed before NTU accommodation can be booked. Once they have an ID, visit our how to book pages.

If you need any help or advice with booking accommodation, please call +44 (0)115 848 2894 or email to get in touch.

Managing student finance

If your child has applied already for student finance, they will need to update their student finance application with their chosen course and university. If they haven’t applied yet, they can find out more at the student finance website.

See the UCAS advice pages on Clearing and Adjustment for more information.

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