Skip to content

How to Book NTU Accommodation

The process of booking depends on what type of accommodation you need.  You can read below in more detail about the options and how to book NTU accommodation and securing private accommodation through NTU.

Book accommodation

Booking your accommodation is a big step. To help you understand the process and find a place that’s right for you, we’ve put together this guide.

Students moving in

Preparing to book accommodation

  • To book NTU accommodation you will need to make us your firm - first choice on UCAS Track, or accept your offer on our applicant portal if you applied directly.
  • You should spend some time looking through our accommodation options. Work out what your budget is, the best location for you to get where you need to be, and anything else that may be important for your living space. If you need any help or advice on choosing where to live, check out our guides to NTU accommodation
  • It's a good idea to pick out a few different options, including private providers for City Campus accommodation, as our most popular residences get booked up quickly. The options you can book though NTU include:
    • NTU accommodation
    • Private halls of residence
    • You can also look directly in the private sector for halls of residence and accredited shared housing

Book NTU accommodation

These steps apply for undergraduates, postgraduates and mature students booking accommodation in NTU halls of residence, flats and studios.

You will need your NTU ID number to log into the accommodation booking system. After making NTU your first choice, it can take two working days for your NTU ID number and password to start working. Don’t leave this step to the last minute if you want the best chance of securing your preferred accommodation.

The first time you log in with your NTU ID you will enter it on the My Password page and you'll be prompted to create your own password which will allow you to start the booking process.  When you're ready to book, choose the residence, flat and room you would like using our online booking system.

When you're happy with your accommodation choice, check all the details and click 'Pay'. You will be required to pay a £200 refundable damage deposit at this stage. After this step:

  • conditional offer holders won't need to do anything else at this stage. You will receive an email when your offer has been updated to complete this step.
  • unconditional offer holders will need to set up a payment plan and confirm which bank account you plan to use to pay your accommodation fees.
  • If you are allocated a room in university or university allocated halls of residence and accept it whilst holding a conditional offer, and are unsuccessful in obtaining a place to study at NTU, your room allocation will be withdrawn and your application cancelled. If you had paid any upfront fees, these will be refunded to you in full, but there may be a small delay in the refund being processed.

Book private halls through NTU

These steps apply to undergraduates students booking private halls of residence through NTU .

You should spend some time looking through our accommodation options. Work out what your budget is, the best location for you to get where you need to be, and anything else that may be important for your living space. If you need any help or advice on choosing where to live check out our guides to private accommodation.

The private hall providers ensure their standards closely align to that of NTU's own halls of residence and don't worry, we make sure you're not forgotten about when it comes to settling in and finding your way around. Many of these halls have their own NTU Fresher Reps to help you during Welcome Week. For more information about the accommodation providers please view our private halls of residence page.

If you are a postgraduate or returning NTU student looking for accommodation please contact our Accommodation team by email or phone on +44 (0)115 848 2894.

Get ready to move in!

Congratulations! We look forward to welcoming you to your new home from home.

In the meantime, you can meet some of your new housemates on our message boards and our Halls Facebook groups.

It’s a good time to start thinking about what you need to bring with you. You can find more information in your Residence Handbook, but we’d recommend bringing:

  • pots and pans
  • crockery and cutlery
  • cooking utensils
  • duvet, pillows and bedding
  • home comforts

UniKitOut provide bespoke student packages from kitchen to bedding packs, and all the extras you might need for your new home, at discounted rates. You can get your pack delivered directly to your new accommodation so it's waiting for you when you get here. Save 10% on your UniKitOut order with the discount code 'TRENT10'.

If you’ve booked NTU accommodation you can move into your accommodation from September. We will send you detailed arrival information by email when you complete your booking, and you'll find it on our accommodation welcome site in the weeks before your arrival.

If you’ve booked accommodation with a private provider you will receive further details from your provider.

Should you have any questions relating to arrivals please contact your residence directly.

Book flexible or January start accommodation

You can find out what accommodation we have available for January starts and on a flexible basis on our guide to accommodation.


When you’re ready to book your September or January start accommodation, please email the Student Accommodation team with your NTU ID and contract preference. Subject to availability, we will send you the booking contract and instructions.

You will then need to:

  1. Pay the deposit, and term fees upfront (within the deadline given)
  2. Read, sign, and return contract and terms and conditions (within the deadline given)
  3. If applying for a January 51-week contract, in addition to the above, you must set up a payment plan for term 2 and 3 payments before arrival

As part of our flexible and January start contracts in Sandby Residence, we will provide bed packs for your arrival. This will include items such as a duvet, bedding and a towel. As a courtesy, NTU will also provide a kitchen pack which is to be shared amongst residents in the flat. This will include items such as pans and utensils. For more information on what these may include, please email the Student Accommodation team. You may also want to think about bringing crockery and cutlery and home comforts.

Cancellation policy

If you take a contract starting in January, then you will be able to cancel as long as you inform us before the end of December. Once this deadline has passed you will need to pay rent for the entire period of the contract.

Booking flexible accommodation

To book one of our 10-week PEAP contracts, email the Student Accommodation team.

Book a homestay

You can find out more about our Homestay service on our guide to accommodation page.

We are not currently taking bookings for Homestay residents. We'll update this page when more become available.

Review a current booking

You can review your accommodation booking through our online booking service.

If you need any help or advice with booking your accommodation, please get in touch with the Accommodation team on +44 (0)115 848 2894 or by email and we'll be more than happy to assist you.

If you are a current student living in halls visit our accommodation pages in StudentHub.