Quality Management and Internal Auditing

Level(s) of Study: Professional / Short course
Start Date(s): 13 June 2024
Duration: Thursday 13 and Friday 14 June, 10am-4pm (two days)
Study Mode(s): Short course
Campus:
Entry Requirements:
More information

Introduction:

Please note: This course is delivered through the Enterprising Ashfield project, which is funded by the Government's Towns Fund. Nottingham Trent University (NTU) is pleased to offer free (fully funded) places on this course to support individuals and employees of businesses that are based in the towns of Kirkby-in-Ashfield and Sutton-in-Ashfield.

This two-day course offers a comprehensive journey into the world of ISO standards and Internal Auditing.

It is designed to equip you with the essential knowledge and skills to establish and enhance a Quality Management System within your organisation, ensuring adherence to ISO standards and fostering continuous improvement.

"The course was perfectly structured to provide an in-depth insight into quality management and assurance principles. As someone who views auditing and quality control from various perspectives, I found the course incredibly adaptable to individual needs, offering a broad overview that participants can tailor to their specific roles."

"My takeaway from this course is a profound enhancement of my understanding of Quality Management Systems, which I am now equipped to customise for my role within the quality domain. Furthermore, I have acquired a solid grasp of the essential steps and objectives for conducting effective audits, which I believe will significantly bolster the audit's integrity. The course also sheds light on the crucial tasks, responsibilities, and personnel involved in planning and following up on an audit."

What you’ll study

You will explore the basics of ISO 9001 standards, the purpose and implementation of a Quality Management System, Risk-Based Thinking, Organisational Structure, KPIs and their impact, the PDCA cycle, and strategies for Internal Auditing.

During this course, you will:

understand the purpose of a quality management system
learn about the 8 principles of quality management
identify the main clauses of the ISO9001 standards
understand Risk-based thinking
complete a SWOT and STEEPLE analysis
understand Organisation Structures
understand the requirements of being an internal auditor
learn how to complete an effective process audit
recognise the different types of audits
understand the requirements for continuing professional development.

Features of the course:

Engagement in a Design-Thinking Approach: Dive into ISO 9001 standard and the requirements of internal auditing with a curriculum that fosters discussion, collaboration, and the exchange of ideas in a community of like-minded professionals.

Personalised Learning Experience: With a limited class size, each participant receives individual attention, ensuring they acquire the necessary skills to apply the principles of ISO 9001 standard and the requirements of internal auditing within their business context.

Expert-Led Instruction: The course is delivered by experienced tutors who are also lead auditors with deep knowledge of ISO 9001 standards, Internal Auditing practices, and their application across various industries.

Certification: Upon successful completion, participants will receive an accredited certificate, affirming their understanding and capability to implement ISO 9001 standards and Internal Auditing practices.

How you’re taught

Here’s a breakdown of what you’ll study during the course.

Session 1: Introduction to ISO 9001
Session 2: Understanding and Implementing a Quality Management System
Session 3: Risk-Based Thinking and Organisational Structure
Session 4: Understanding the requirements of internal auditing.

The course will be delivered in-person from the Summit Centre in Kirkby-in-Ashfield.

You will receive 14 contact hours of quality tuition with an experienced tutor.

Contact hours

Thursday 13 and Friday 14 June, 10am-4pm

This course is also available on the following dates:

Thursday 17 and Friday 18 October, 10 am – 4 pm

Tutor profile: Beth Rhodes

Beth is an experienced quality and compliance Internal Quality Assurer (IQA) and auditor with over 14 years’ experience in the training sector, currently leading the training division at Clear Quality.

She has developed training materials, systems, products, qualification standards, and specifications across a wide range of sectors, including management, logistics, customer service, retail, catering, hospitality, and administration.

Beth is responsible for overseeing quality, compliance, and development for the training and certification business. This includes the creation of training materials, products, systems, procedures, standards, and qualifications. Additionally, she manages the development of Learning Management Systems (LMS), SharePoint, and the operational procedures for her team, ensuring the highest standards of training, certification, and qualifications through rigorous auditing.

Entry requirements

Level: Professional

Entry requirement: This course is suitable for business owners, managers, and professionals across various industries, aiming to enhance their knowledge and application of ISO standards and Internal Auditing within their organisations. It serves as a foundational step towards achieving excellence in quality management and operational efficiency.

You must be over the age of 18 in order to attend this course.

To be eligible for a place, you must live or work in the towns of Kirkby-in-Ashfield or Sutton-in-Ashfield. To check if your home or work postcode is eligible visit the Enterprising Ashfield postcode checker page.

Getting in touch

If you need more help or information, get in touch through our enquiry form

Fees and funding

This course is available at no cost to eligible participants.

If you live or work outside the eligible postcode area, you can join our fee-paying short courses delivered on the City Campus.

How to apply

Click to here apply

If you have any questions about this course, you can email EnterprisingAshfield@ntu.ac.uk or call us at +44 (0)115 848 2813.