Advice for parents and guardians
Page last updated: 22 January 2021
We know that as parents or guardians your first concern is your child's safety and happiness. That's why we’re doing everything we can to keep your loved ones safe, while allowing them to continue their studies in an environment where they can access all the support they need to succeed.

Here at NTU all university facilities COVID secure and blended our learning approach, using both online and face-to-face teaching, so we can keep our class sizes small to ensure social distancing. Our students’ educational, emotional and physical wellbeing has been at the front of all our minds as we have made these changes, whilst following the latest Government rules and guidance.
University can be a really big change for many students and it’s normal for some students to feel home sick, lonely or a little bit anxious. We have a full range of extracurricular activities to complement their academic calendar, to help them setting in and meet new people.
COVID-19 restrictions
Under national restrictions our campuses remain open for essential activities to support those students who need us.
The Government has stated that universities will be moving teaching and learning online until mid-February except for a small number of future critical worker courses which will remain as blended learning with some in-person. All students on these courses should take two COVID-19 Lateral Flow Tests three days apart when they first return to campus for their in-person teaching.
All other courses will commence Term Two online. The start date will stay the same as previously scheduled for your course. You can read more about how we are adapting over on our learning and teaching pages.
The Government advises that students should only return to their term-time accommodation and only be on campus when their in-person teaching has resumed (please note there are exemptions for students with special circumstances).
Testing, tracking and self-isolating
COVID-19 is something we’ve taken very seriously as a university. That's why it's really important that if you suspect that your child may have symptoms of Coronavirus that they know what to do, not only to protect themselves but to protect those around them.
As well and supporting the NHS Test and Trace campaign we also have our own NTU Coronavirus tracking form for students. If your son or daughter's circumstances change and they have to self-isolate, it’s important they get the right support. Ask them to complete our quick and easy tracking form to tell us if they are self-isolating, that way we can offer them the appropriate help and support they will need – but they must complete the form to get our help.
When a student fills in the tracker it will let their Academic School know when they started isolating. This can then be used as evidence if they need to submit a Notification of Extenuating Circumstances (NEC). It can also help them to access food delivery. On the form, students living in University halls will be asked if they require a basic food provision – like a small grocery shop. They will also have access to emotional support. They can ask for Student Support Services to stay in touch throughout their self-isolation to check that they're coping ok.
Student email communications
We communicate regularly with our students via email, social media and via the MyNTU app, about measures we've put in place and what we expect of them in return, to ensure the safety and wellbeing of our NTU community.
To keep you in the loop, here are the emails our students have received.
Register for updates
You can now sign up for regular updates from us about life at NTU. We’ll send you a snapshot of what's happening on campus, including the latest information relating to our handling of the current Coronavirus situation. If you've missed any of our emails so far, you can find them in the table below.
Enquiries
If you’ve got a question about being on campus please email ntu.beingoncampus@ntu.ac.uk, alternatively please call +44 (0)115 848 6060 and select option 1, this line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends.