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Advice for parents and guardians

Page last updated: 21 April 2021

We know that as parents or guardians your first concern is your child's safety and happiness. That's why we’re doing everything we can to keep your loved ones safe, while allowing them to continue their studies in an environment where they can access all the support they need to succeed.

Students sitting outside

Here at NTU all university facilities COVID secure and blended our learning approach, using both online and face-to-face teaching, so we can keep our class sizes small to ensure social distancing. Our students’ educational, emotional and physical wellbeing has been at the front of all our minds as we have made these changes, whilst following the latest Government rules and guidance.

University can be a really big change for many students and it’s normal for some students to feel home sick, lonely or a little bit anxious. We have a full range of extracurricular activities to complement their academic calendar, to help them setting in and meet new people.

Testing, tracking and self-isolating

COVID-19 is something we’ve taken very seriously as a university. That's why it's really important that if you suspect that your child may have symptoms of Coronavirus that they know what to do, not only to protect themselves but to protect those around them.

As well and supporting the NHS Test and Trace campaign we also have our own NTU Coronavirus tracking form for students. If your son or daughter's circumstances change and they have to self-isolate, it’s important they get the right support. Ask them to complete our quick and easy tracking form to tell us if they are self-isolating, that way we can offer them the appropriate help and support they will need – but they must complete the form to get our help.

When a student fills in the tracker it will let their Academic School know when they started isolating. This can then be used as evidence if they need to submit a Notification of Extenuating Circumstances (NEC). It can also help them to access food delivery. On the form, students living in University halls will be asked if they require a basic food provision – like a small grocery shop. They will also have access to emotional support. They can ask for Student Support Services to stay in touch throughout their self-isolation to check that they're coping ok.

Student email communications

We communicate regularly with our students via email, social media and via the MyNTU app, about measures we've put in place and what we expect of them in return, to ensure the safety and wellbeing of our NTU community.

To keep you in the loop, here are the emails our students have received.

Date sentSubject
19 April 2021The summer term is here! There's so much going on
14 April 2021Latest Government update: easing of lockdown restrictions
12 April 2021Easing of  lockdown restrictions: teaching and returning to Nottingham
31 March 2021Looking for stuff to do this Spring Break?
29 March 2021Events to see you through the Spring Break
26 March 2021Helping you plan ahead for the Spring Break
22 March 2021Take a look at what's happening next week and how you can get involved
16 March 2021Final year newsletter:  Make the most of your final year at NTU
15 March 2021Connect with your NTU Community through our virtual events programme
08 March 2021There's so much going on this week, don't miss out
01 March 2021Get free tickets to next week's Metronome session
25 February 2021Returning to campus - support for international students
24 February 2021Returning to campus
22 February 2021Find out what's on this week
18 February 2021Give back. Get paid. Boost your life skills.
17 February 2021Final year student email:  Are you thinking about life after NTU?
16 February 2021Events to celebrate Pancake Day and Valentine's Day
09 February 2021National Student Money Week and Student Volunteering  Week
08 February 2021School and university events you can get involved with this week
03 February 2021We are here to help you- International Student Support newsletter
03 February 2021NTU and UPP rent waiver extended
01 February 2021Don't miss this week's events
28 January 2021

NTU’s practical, financial and emotional support as national lockdown restrictions continue

25 January 2021There's a lot happening this week at NTU

Register for updates

You can now sign up for regular updates from us about life at NTU. We’ll send you a snapshot of what's happening on campus, including the latest information relating to our handling of the current Coronavirus situation. If you've missed any of our emails so far, you can find them in the table below.

Date sentSubject
14 April 2021Latest Government update: easing of lockdown restrictions
29 March 2021Enabling students to plan for the Spring Break
22 March 2021Helping students boost their employability
15 March 2021Helping your student ease back into campus life
05 March 2021Helping student prepare for their return to campus
26 February 2021Returning to campus
19 February 2021CERT Student Mentors at NTU
10 February 2021Celebrating our student volunteers
04 February 2021NTU and UPP rent waiver extended
29 January 2021NTU's practical, financial and emotional support as national lockdown restrictions continue


If you’ve got a question about being on campus please email, alternatively please call +44 (0)115 848 6060 and select option 1, this line is open Monday to Friday 8.30 am – 5 pm.

Still need help?

+44 (0)115 941 8418