Arranging your funding
Make sure your funding is in place before you arrive at NTU. This guide explains how your funding is released.
This information applies to full-time undergraduate home (UK-based) students only. If you are an international student, you can find information on international and EU tuition fees – and advice on how to make your payments – on our International pages.
Step 1: Apply for your student finance
If you haven't yet applied for your student finance, do it as soon as possible.
A guide on applying for student finance can be found on the UK Government service website.
If you submit your application for student finance after the advertised deadline (24 May for Student Finance England) your funds may not be paid to you by the start of term, and you should bring enough money with you to cover your expenses until it arrives.
Links to Student Finance England and other national Student Finance Services can be found below:
- Student Finance England
- Student Finance Wales
- Student Finance Northern Ireland
- Student Awards Agency for Scotland
When you apply, you’ll get a customer reference number and you will need to choose a password and secret answer. Keep these safe, as you'll need them if you enquire about your funding and to access services online.
If you are eligible for an NTU bursary, we’ll contact you directly. Visit our bursaries and scholarships page for details.
Step 2: Your student finance application is approved
Don’t assume that no news is good news
It normally takes six to eight weeks from when you apply for your application to be assessed. You can track the progress of your application – and see if there is anything you need to do – online. If you’ve not heard anything for eight weeks after you submit your application, chase your student finance service to make sure that your application is progressing as it should.
Respond to information requests
You might be asked for evidence to support your application. Copies of information requests should be available to view when you log in to your student finance account. Respond to requests as quickly as possible to avoid delays in payment, and write your customer reference number on each piece of evidence. We recommend that you send evidence via the “Signed For” mail service.
Make sure your application details are correct
When you receive your financial notification from your student finance service, check all details are correct, including:
- the university you will be attending (especially if NTU wasn’t your first choice when you applied for your student finance)
- the course you will be studying
- the full tuition fee for your course (i.e. £9,250 for those starting an undergraduate / foundation degree at NTU in 2019)
If anything is incorrect, contact your student finance service as soon as possible
Visit the student finance service website to find out what to do if you need to change your student finance application (for example, your bank or contact details). If your latest financial notification from your national student finance service has a different university name on it, please bring it with you when you pick up your student card, as we can often resolve issues at enrolment – provided you have your student finance paperwork with you.
If you are eligible, you should receive a letter confirming NTU Bursary payments by the end of November. Contact the Student Financial Support Service if you think you are eligible but have not heard anything by then.
Step 3: Your tuition fee loan is confirmed to the University
Once you have completed the Student Finance declaration process, the University will receive confirmation from the Student Loans Company of any tuition fee loan you are eligible to receive and have applied for.
This information should be received electronically from the Student Loans Company and this means you should not have to present your student finance paperwork to the University unless there are problems.
Step 4: Complete your enrolment
The first stage of enrolment should be completed online before you arrive. For your loans and grants to be paid to you, you need to be either fully or conditionally enrolled.
You will only be fully enrolled if the University has confirmation of how your fees are being paid. For most students, this will happen when the SLC confirm your tuition fee loan (see step 3 above). However, if you intend to pay fees direct to the University then you will need to set up a payment arrangement. See NTU's fee payment details for more information
Without confirmation of how your fees are being paid, your enrolment cannot be completed and your loan cannot be released.
Once you have completed your online enrolment, you will be advised of your enrolment status and if it is showing as ‘in progress’, you should seek advice.
Step 5: Collect your student card
Collecting your student card is the final stage of your enrolment. You can collect your card once you arrive at the University. The University will not confirm to the Student Loans Company that you are registered and attending NTU until you are fully enrolled and have collected your card.
Step 6: The University confirms your registration and attendance
Once you are fully or conditionally enrolled and have collected your student card, the University will send confirmation of your registration to the Student Loans Company to trigger the release of your maintenance loan. In addition, they will send confirmation of your attendance and this will release the payment of the tuition fee loan to the University.
Step 7: Your loan is paid
Your first loan instalment should be released three to five working days after the University has confirmed your registration. This will be paid into the bank account detailed on your Student Finance application.
Where everything goes smoothly, most students tend to receive their funding on the Wednesday or Thursday of Welcome Week. However, it can be later if you applied late or if there are any other delays, so make sure you bring enough money to last you through Welcome Week.
Bring money with you
Even if everything goes to plan, most students do not receive their first payment until the end of their first week at university, so you should bring enough funds to cover your expenses for a week. How much you spend is up to you, but we recommend you bring at least £200. If you applied late for your funding, you will need more.
Seek advice early
If you've had confirmation of your student finance funding, but your enrolment status is still showing as “in progress” by the start of September, contact the Student Financial Support Service. Staff will be available on all campuses to help with funding issues. To avoid problems, we advise that you come and see us as soon as you arrive at the University. Bring copies of letters with you and know the login details for your student finance account, so that any issues can be sorted out quickly.
Plan a budget
In most cases you will not get another payment until January, so think about managing your money and planning a budget to make sure you have enough to last you all term. MoneySavingExpert have useful budgeting tools for students.
Beware of scam emails
The University and student finance will never email you to confirm your login or bank details. If you receive an email asking you to confirm your details, don’t respond or follow the links. If you think the security of your account has been compromised, change your password immediately and forward the email to the security team at email@example.com to ensure your details are not in jeopardy.
Paying your tuition fees
You can pay your fees in one go, or use our online payment system to pay in instalments.
If you haven't made payment arrangements before your course starts, you'll only get temporary enrolment status and will be given notice to arrange your payment.
If you have set up an instalment arrangement prior to enrolment and your card details have changed then please contact the Finance Office on +44 (0)115 848 6500 or email firstname.lastname@example.org to let us know. The Finance team will be available at enrolment to update your card details.
If you have applied for a postgraduate loan, it will not be released until you have made a payment arrangement for your tuition fees and are fully enrolled. The loan is paid in three termly instalments. If the course lasts two or more years, the loan is spread over its duration.
Contacting our Student Financial Support team
If you have any issues relating to your student finance application, contact our Student Financial Support Service team by emailing email@example.com or calling +44 (0)115 848 2494 with your query.
If you’re studying at the Confetti Institute of Creative Technologies, email firstname.lastname@example.org or call +44 (0)115 952 2075 for financial support.