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Arranging your Funding

Before you arrive at NTU it’s important that you make sure your funding is in place. Here we explain how to arrange your student finance and how your student finance payments are released.

Funding arrangements for undergraduate students

This information applies to home undergraduate students who have made a funding application to a UK national Student Finance service.

If you are an international student, you can find information about tuition fees and on how and when to pay your fees on our International pages.

Step 1: Apply for your student finance

If you haven't yet applied for your student finance, do it as soon as possible.

A guide on applying for student finance can be found on the UK Government's service website.

If you submit your application for student finance after the advertised deadline (20 May for Student Finance England) your funds may not be paid to you by the start of term. You should bring enough money with you to cover your expenses until it arrives.

Links to Student Finance England and other national Student Finance services can be found below:

When you apply, you’ll get a customer reference number and you will need to choose a password and secret answer. Keep these safe, as you'll need them if you enquire about your funding, and to access services online.

NTU bursaries

If you are eligible for an NTU bursary, we’ll contact you directly. Visit our bursaries and scholarships page for details.

Step 2: Your Student Finance application is approved

Don’t assume that no news is good news

It normally takes six to eight weeks from when you apply for your application to be assessed. You can track the progress of your application – and see if there’s anything else you need to do – online. If you’ve not heard anything for eight weeks after you submit your application, chase your Student Finance service to make sure that your application is progressing as it should.

Respond to information requests

You may be asked for evidence to support your application. Copies of information requests should be available to view when you log in to your Student Finance account. Respond to requests as quickly as possible to avoid delays in payment. Remember to include your customer reference number on each piece of evidence. You can submit most types of evidence digitally by logging on to your online account and following the instructions provided. Parents and partners can also do this on their online accounts. For evidence that can’t be uploaded, we recommend that you send evidence via the “Signed For” mail service.

Make sure your application details are correct

When you receive your financial notification from your Student Finance service, check that all the details are correct, including:

  • the university you will be attending (especially if NTU wasn’t your first choice when you applied for your student finance)
  • the course you will be studying
  • the full tuition fee for your course (i.e. £9,250 for those starting an undergraduate / foundation degree at NTU in 2022)
  • the tuition fee loan to be paid states £9250 (or the amount you applied for).

If anything is incorrect, contact your Student Finance service as soon as possible

Visit the Student Finance Service website to find out what to do if you need to change your student finance application (for example, your bank or contact details). If your latest financial notification from your national student finance service has a different university name on it, please bring it with you, as we can often resolve issues at enrolment – provided you have your student finance paperwork with you.

NTU bursary

If you are eligible, you should receive a letter confirming NTU bursary payments by the end of November. Contact the Student Financial Support service if you think you are eligible but have not heard anything by then.

Step 3: Your tuition fee loan is confirmed to the University

Once your Student Finance application has been approved, the University will receive confirmation from the Student Loans Company of any tuition fee loan you are eligible to receive and have applied for.

This information should be received electronically from the Student Loans Company and this means you should not have to present your student finance paperwork to the University unless there are problems.

Step 4: Complete your enrolment

Complete the first stage of enrolment online before you arrive. Your enrolment needs to show as ‘complete’ in order for your loans or grants to be paid.

You will only be fully enrolled if the University has received confirmation of how your fees are being paid. For most students, this will happen when the SLC confirm your tuition fee loan (see step 3). If you intend to pay fees directly to the University, you will need to make a payment arrangement.

Make sure the name you declare when you enrol matches your student finance paperwork exactly.  If not, the university will not be able to automatically match the fee loan confirmation from the SLC to your student record, and your enrolment will stay ‘in progress’.

Without confirmation of how your fees are being paid, your enrolment cannot be completed, and your loan cannot be released.

Once you have completed your online enrolment you will be advised of your enrolment status. If it is showing as “in progress”, but you know your tuition fee loan has been approved by student finance, you should ring +44 (0)115 848 8707 for advice.

Step 5: Upload a photo for your Student Card

Once you have enrolled, you will be directed to upload a passport-style photo which the University will use to produce your NTU Student Card.
If you have a UK address and you do this before 8 September, your Student Card will be posted to the address you have specified.

You should expect to receive your card within 7 to 10 working days, along with instructions on how to activate it. If you have not received your card after 14 days, get in touch with Card Services.

If you do not have a UK address, or you do this after 8 September, your Student Card will be produced when you arrive on campus.

Step 6: Activate your Student Card

When you get your Student Card you must follow the instructions to activate it.

Step 7: The University confirms your registration and attendance

Once your enrolment is complete and you have activated your Student Card, the University will send confirmation of your registration to the Student Loans Company to trigger the release of your maintenance loan. In addition, they will send confirmation of your attendance and this will release the payment of the tuition fee loan to the University.

The University will not confirm to the Student Loans Company that you are registered at NTU until your enrolment is complete and you have activated your Student Card.

Step 8: Your loan is paid

If your national Student Finance service has approved your funding application and you complete all the necessary steps outlined above, you should receive your first loan payment within 3 to 5 days of activating your NTU student Card, provided your course has started. This will be paid into the bank account detailed on your Student Finance application, if you need to make changes to these details please contact your Student Finance Service directly.

However, it could be later if you applied late or if there are any other delays, so make sure you bring enough money to last you for a few weeks.

Seek advice early

If you've had confirmation of your student finance funding, but your enrolment status is still showing as “in progress” by the start of September, email the Student Financial Support team or call us on  +44 (0)115 848 8707.

Staff will be available during Welcome to help with funding issues. To avoid problems, we advise that you contact us as soon as possible, we suggest you have copies of letters with you and the login details for your student finance account, so that any issues can be quickly resolved.

Funding arrangements for postgraduate students

Paying your tuition fees

You can pay your fees in one go, or use our online payment system to pay in instalments. You can do this before you arrive.

If you haven't made payment arrangements before your course starts, your enrolment will remain ‘in progress’ until you make a payment arrangement for tuition fees.

If you are an international student, you can find more information on your tuition fees – plus advice on how to make your payments – on our International pages.

If you have set up an instalment arrangement prior to enrolment and your card details have changed then please email the Finance Office or call us on +44 (0)115 848 6500 to let us know. The Finance team will be available at enrolment to update your card details.

If you have applied for a UK postgraduate loan, it will not be released until you have made a payment arrangement for your tuition fees and are fully enrolled. The loan is paid in three termly instalments. If the course lasts two or more years, the loan is spread over its duration.

It is essential to plan your finances before you start your postgraduate studies, to make sure you have enough money to cover both your tuition fees and living costs. The postgraduate loan offers a contribution towards these costs, but will not cover everything, so you will need to look at what additional income you may need and how you can raise it. Our advisers can offer financial planning appointments and look with you at your income and costs, month by month for the duration of your studies.

Contacting our Student Financial Support team

If you have any issues relating to your student finance application, email our Student Financial Support team or call us on +44 (0)115 848 2494 with your query.

If you’re studying at the Confetti Institute of Creative Technologies, email student services or call +44 (0)115 952 2075 for financial support.

Bring money with you

Even if everything goes to plan, most students do not receive their first payment until the end of their first week at university, so you should bring enough funds to cover your expenses for a week. How much you spend is up to you, but we recommend you bring at least £200. If you applied late for your funding, you will need more.

Plan a budget

In most cases you will not get another payment until January, so think about managing your money and planning a budget to make sure you have enough to last you all term. Here are a few suggestions:

  1. Divide your termly income across the number of weeks it needs to last to give yourself a weekly budget.
  2. Set up a second bank account and transfer yourself a weekly or monthly amount so you are not in danger of overspending.
  3. Create a budget plan, detailing how much you will spend on each living cost and track your spending as you go.

Money Ready for NTU workshops

The Student Financial Support team are running virtual "Money Ready for NTU" sessions over summer. These 75 minutes sessions are designed to help you prepare financially for university. During these sessions we will cover:

  • The basics of student bank accounts
  • Student expenses
  • Budgeting and money management
  • Help available at NTU.

The session is your opportunity to ask questions about everything to do with Student Finance, budgeting and funding you life as a student - sign-up today to join a session online.

You can also sign up to Blackbullion for free, to help you get confident about managing your finances.

Further information can be found on the NTU StudentHub.

Tips on how to make your money go further

 

Beware of scam emails

The University and Student Finance will never email you to confirm your login or bank details. If you receive an email asking you to confirm your details, don’t respond or follow the links. If you think the security of your account has been compromised, change your password immediately and forward the email to the security team at phishing@slc.co.uk to ensure your details are not at risk.