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Advice for helping a student through Clearing

Results day can be stressful, but as a parent, carer, teacher, or adviser, your support can help them feel more in control, whatever the outcome.

Here's everything you need to know.

On results day - 13 August 2026

It's natural to feel nervous on results day – it may feel like their entire future hinges on it. You can’t control the outcome, but you can manage the mood. Help to keep them calm and composed – Clearing is still an option if the results aren't quite what they'd hoped for – or if they're even better.

Once your student has their results, they need to:

  1. check their UCAS status and get their details ready
  2. find courses available in Clearing
  3. contact the universities they're interested in
  4. accept an offer within 48 hours of receiving it
  5. arrange accommodation and student finance
  6. celebrate!

Please note: the student must make their Clearing application themselves. Universities are unable to discuss their application with you or anyone else, as this would breach the General Data Protection Regulation (GDPR). Where absolutely necessary, ensure they’ve given you permission to speak on their behalf.

What they need for Clearing

If your student wants to explore their options through Clearing, they should be ready with:

  • their UCAS ID (and log-in details)
  • their UCAS Clearing number (available on UCAS Hub)
  • contact details for universities they’re interested in - our Clearing number is +44 (0)115 848 6000
  • GCSE results (they may be part of the entry requirements)
  • any work experience details relevant to the course
  • something to take notes with
  • a phone charger
  • a list of any questions they have.

Understanding their results

When they get their results, your student will either be:

  • accepted by their firm choice
  • accepted by their insurance choice if they don’t get the grades for their firm choice
  • automatically entered into Clearing if their results don't meet the conditions of any of their choices.

Below are some of the potential scenarios and what they may need to do next based on their results.

Mission accomplished, and congratulations – it’s time to celebrate! Their university place will be confirmed online via UCAS, and a confirmation letter will be sent in the post. Keep hold of that letter – it explains what to do next.

If they meet and exceed the conditions of their first choice, they can explore their options through UCAS Clearing. They could stick with their firm choice, or they may want to consider a different course, or even a different university. Enquiring with other universities during Clearing is a no-risk option – their original offer will remain in place until they confirm an alternative choice.

It’s an exciting opportunity, but a big decision – encourage them to think clearly and practically. What’s the accommodation situation at their new option? Have they visited the university before?

Try not to panic – set the tone with enthusiasm, a calm head, and a clear plan of action.

In the case of a near-miss, we recommend contacting the University – they could still be accepted or offered an alternative course. If they’re set on that particular course, other possibilities include re-marking, re-sitting, or even re-applying next academic year.

Failing that, they could find new opportunities through Clearing. It's a contingency, not a consolation, so be positive about it – help them to understand that the power of choice is still in their hands. For more information and guidance around Clearing, visit UCAS’ Clearing page or NTU's guide to the process.

UCAS run their Clearing scheme every year, matching students to university places across the UK. As well as missed grades, it’s also useful when:

  • they’ve applied to universities, but haven’t received any offers
  • they’ve declined all of their offers
  • they haven’t yet applied for a course
  • they’ve missed the UCAS deadline date.

A gap year, related work experience, or just a change of heart – they will need to inform the university’s admissions office. Make sure that they’re 100% certain about their choice. Ideally, it's a decision that should be made before results day, and not in the heat of the moment.

Choosing a university

Your student should consider what's most important to them when choosing an offer. Do they find the course content exciting? Can they specialise in an area of interest and will the course lead to their ideal career? Does the course include placement opportunities and have good industry links?

Then there's location, cost of living, extracurricular activities, and more. With so many factors to think about, it can be helpful to make a simple checklist and rank each offer out of ten. Which comes out on top?

Read our how to compare universities page for more guidance.

As a parent or carer you should, most of all, respect and support their decision. Every choice has its merits. Let them make up their own minds, independently and with confidence.

Why choose NTU?

Frequently asked questions

Students can apply to university through Clearing if:

  • they haven’t got a place at their firm and insurance choices
  • they've changed their mind about what or where they want to study
  • they didn't apply to university before receiving their results and are now assessing their options
  • they've done even better than expected and want to explore new opportunities.

If they've already been accepted on a course but want to find a different course or university better suited to their interests, they can do so through Clearing. Just make sure that they don’t decline their original place before they have another offer lined up.

If they hold an unconditional firm (status UF) place and request to be released, this offer – and their insurance choice – will be withdrawn and they will then enter Clearing.

Entry requirements are often lowered during Clearing, however, if your student still doesn't meet those requirements, some subjects offer Foundation year courses to help bring them up to speed, or they could look for an access course outside of NTU, which may help them reach the requirements the following year.

Not at all! Students who go to university through Clearing have the exact same experience as everyone else. Our team will look at the student's suitability to their preferred course choice, and can suggest alternatives if they don't meet the requirements, but there's no obligation to accept that offer.

Applying for an NTU course typically takes around 10 minutes, with a little extra time needed if you are required to submit supporting documents.

To make a Clearing application, your student can call our Clearing line on +44 (0)115 848 6000 where our team of advisers can discuss their options with them. See our Clearing phone line opening hours.

 
Clearing FAQs

Your questions answered

Our team have answered some of the most common questions about Clearing to help you and your student prepare for results day.

After accepting an offer through Clearing

The biggest decision has been made, but there are still some important bits to sort – they'll need a place to live and a way to pay for it.

We guarantee accommodation for all First Year undergraduate students, but rooms are allocated on a first-come, first-served basis. They should try to confirm their preferred accommodation as early as possible after accepting their university place – a link will be sent in their Clearing offer email to select their preference.

If this is your student's first steps towards independence, any practical guidance around budgeting and accommodation you can give will be invaluable.

Read our guide to preparing for university

Choose Clearing accommodation

Explore our accommodation options with a list of requirements:

  • do they need a private bathroom and kitchen?
  • do they have access requirements?
  • what's their maximum budget?
  • how far away is the campus they'll be taught at?

NTU accommodation is guaranteed for first year students.

Browse NTU accommodation

Secure their funding

Consider:

  • how will they pay their tuition fees?
  • how will they cover their living costs?
  • are they eligible for student loans?
  • are they eligible for any scholarships or bursaries?

Read our funding guides to find out more.

View fees and funding information

If in doubt, call us

Our Clearing advisers can help students understand their options, find suitable courses and apply quickly. If you have any questions about Clearing, results day, or what you need to do next, get in touch. Remember though, we can't discuss your student's offer with you.

Call +44 (0)115 848 6000