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Being on campus

Page last updated: 21 January 2021

To help limit the spread of COVID-19 the Government advises that the majority of students should not return to their term-time accommodation or go onto campus until their in-person teaching is scheduled to begin.

The Government recognise that some students will need to access study space or personal support on campus regardless of when your courses re-commence in-person teaching.

There are five categories of students the Government has identified with special circumstances, these are:

  • International students who have remained in the UK;
  • Students without access to appropriate study spaces or facilities in their vacation accommodation (this includes students who commute);
  • Students who have remained in their university accommodation over the Winter Break;
  • Students requiring additional support, including those with mental health issues (again this includes students who commute); and
  • Students on placements where the placement provider has COVID secure measures in place.

If you identify as being in one or more of these categories then you should take a COVID-19 Lateral Flow test before being on campus for the first time.

We've kept many of our buildings open and available to students who have returned to in-person teaching or for those with special circumstances. Buildings which remain open include:

City Campus


  • Essential teaching, study spaces, student support, catering
  • Global Lounge
  • COVID-19 Lateral Flow Testing facility

Boots Library

  • Study Spaces and café, including access to levels -1, 0, 1 and 2

SU Byron – Social learning space only

Medical Centre

Clifton Campus


  • Essential teaching, study spaces, catering


Student Services Centre

Student Services Wing

  • Global Lounge
  • Health Centre

Lionel Robbins

  • Health-practice-based teaching

Lee Westwood Sports Centre

  • COVID-19 Lateral Flow Testing facility


  • Staff access and SU student support groups

Clifton Shop

Brackenhurst Campus



  • Essential teaching, essential research, lab access, catering
  • COVID-19 Lateral Flow Testing facility


  • Student support only

Veterinary Nursing Centre


  • Security
  • Student Support (Finance)
  • Digital Technologies


Antenna – open for tenants and Notts TV only

Mansfield Campus

Medical Technologies/Allied Health Suite

NTU University Centre

Here's what services you can access at a glance:

Library access

Due to the national lockdown restrictions our Library buildings are currently open on an essential only basis. Following Government guidance, we ask that you only visit the Library for study and borrowing materials if it is essential. The Library provides access to a range of online services including first line IT support, access to eResources and academic skills support.

If you need help using any of our online resources, you can book a 1-1 appointment with a member of the Learning and Teaching Team or book onto one of the library workshops. Chat to the library online no matter where you are, using the online chat function on our library web pages.

If it is essential that you need to come into the Library we expect you to adhere to all social distancing instructions in place in the libraries and face coverings must be worn. There are hand sanitizer stations located around the libraries, and wipes for you to wipe down surfaces after use.

If you need support with academic study skills, our team of friendly librarians can help you with academic writing, referencing, finding information and maths and statistics. Our appointments are online, and available Monday to Friday 9 am – 5 pm. We also have lunchtime learning webinars every day which you can join by booking a place.

Library One Search is your gateway to NTU Library’s eBooks, databases, eJournals, NTU research and much more. Our online guide in NOW Student Help will help you find your way around, but if you’re still struggling then chat to us and we’ll do our best to help you find what you need.

You can also access lots of support resources in NOW Student Help, from support for Office 365 to how to print, copy and scan what you need.

Things may be different for a little while, but the Library team are here to help you with whatever library and skills support you need.

Visit the NTU Library website to find out more.

Wearing face coverings

Wearing a face covering helps to protect you and those around you from COVID-19.

The Government advices that face coverings should be used in all higher education learning environments, providing their use does not impact teaching and learning. All students should please wear face coverings when in class and on campus.

Some of our community are exempt from wearing a face covering for reasons which may not be visible, so please let’s be kind and trust one another to do the right thing.

If you’re exempt from wearing a face covering please let your tutor know. You may also feel more comfortable showing something that says you are exempt. We have free signifier lanyards available from reception desks on campus, or you could buy a Hidden Disabilities card. The site also offers advice on exemption cards if you’d like to find out more.

Please remember to always bring your own face covering with you when you come on to campus. Thank you for helping to keep our NTU community safe.

Disposing of your face covering

If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. Do not put them in a recycling bin as they cannot be recycled.

For a more sustainable option, please wear reusable face coverings and wash them. It not only saves you money but will help protect the planet too.

Student Services Centre

Our Student Services Centre team are on hand to support you with advice and guidance on a range of services including, card services, wellbeing, financial support, referrals to our student support service and much more.

The Student Services Centres remain open at City, Clifton and Brackenhurst campuses. To maintain social distancing, we're operating with a smaller team on the front desk.

Most enquiries can be resolved by our Customer Advisers over the phone and via email so we strongly advise you to get in touch with us in advance. We will let you know if you need to visit the centre. More information on what the SSC team can help you with and opening hours can be found on StudentHub.

All of our services are accessible by phone, email and online. There's no need to visit the Student Services Centre on campus for replacement cards, enquiries or to access support. Visit the student help, advice and services page on StudentHub for details on our services, or speak with our friendly support team directly.

Contact us
+44 (0) 115 848 6060

Female student holding student card

Card Services

Card Services are currently not producing any NTU Student Cards face to face. However, you can now order a replacement card online if you lose your card. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs.

If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email

Student getting a take out coffee

Catering on campus

Some of our catering outlets will continue to offer a take away service, you'll need to wear a face covering when ordering or picking up your refreshments. 

Check which outlets are open via StudentHub.

You're asked to either pay contactless or using your NTU student card, which you can top-up online.

Gyms and sporting facilities

Due to COVID-19 restrictions our gym facilities and face to face fitness classes and in-person sports club activities are currently suspended, however our clubs will continue to provide a virtual offer. To keep you active, NTU Sport are continuing to deliver free virtual live classes each week, available to view on the NTU Sport App and join via Microsoft Teams.

Travelling to and from campus

You can still commute to campus for your studies. Do try to avoid public transport if you can, particularly at peak times and leave longer for your journey in case you need to wait for the next bus or tram if they appear busy. If you do need to use public transport, please make sure you wear a face covering and continue to socially distance. Increased enforcement of these measures will be in place.

Cars parked

Driving to campus

Nottingham City Council are trialling a range of traffic measures to control traffic and encourage walking and cycling around Nottingham. The plans include new ‘pop up’ cycle lanes and parking facilities, closures of some streets and improvements to pavements to aid social distancing.

Find out more about the measures that are already in place and the full list of proposed measures.

Free student parking at Clifton and Brackenhurst

To support students with social distancing and avoiding public transport, we’re providing free parking for all students who need to come onto the Clifton and Brackenhurst Campuses during Term Two. 

Due to current COVID-19 restrictions students are advised not to share cars with anyone outside of their household or support bubble.

Two students cycling through a park

Hire a bike

Cycling is the cheapest and quickest way for most people to get around at NTU, and you can hire a bike for just £49 for the year. If you're going to cycle, why not sign up for our Green Rewards programme, through an easy to use, free app, you can log your sustainable actions, take part in monthly challenges and earn points to win prizes.

We’ve also recently increased the number of cycle racks at each campus, to ensure your bike is secure.

Travelling by bus or tram

Nottingham City Transport offer a discounted bus pass for just £259 a year, including travel to and from Brackenhurst Campus. They have also put measures in place to ensure your safety.

If you need to use the tram for commuting, then NET offer a range of travel options for students from single, day and week tickets via their NETGO! app to season tickets for just £275 a year. They too have measures in place to ensure your safety.

FreeNow Taxi

To avoid public transport you could consider alternative methods, such as a FreeNow Taxi, it’s as cheap as using the tram if you're with your household. Here are just some of the other benefits:

  • They use Perspex partitions, to help stop the spread of COVID-19
  • Journeys can be paid in cash, card or cardless via the App
  • Each journey is tracked, recorded and shows your driver details
  • You can share your ‘live’ journey with family or friends for additional safety
  • You pay what’s on the meter – that is set by the Council
  • Most cabs are brand new and some are electric

Keeping safe

To learn more about the support available to all NTU students please visit our StudentHub.

If you’ve got a question or concern about being on campus please email Alternatively, please call +44 (0)115 848 6060 and select option 1. This line is open Monday to Friday 8.30 am – 5 pm and 10 am – 4 pm at weekends.

Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and on campus) and limiting the number of people you have contact with at any one time.

Still need help?

+44 (0)115 941 8418