Your campus services
Page last updated: 22 September 2020
Things might look a little different on campus. Our libraries and catering outlets will all be open for the start of term, and you'll have the opportunity to access to our bike hire scheme. Our opening times might be different, but our helpful staff will be there to keep things moving.
All our libraries will be open, offering access to print and online resources, support and study spaces, however our group study spaces will remain closed for now to maintain social distancing. Our opening hours will continue to be extensive, however there will be some changes to ensure the safety of staff and students.
The information desks will be open, and following strict social distancing guidelines, library staff will be available to help with queries you may have about accessing library resources. There will be hand sanitiser stations located around the libraries, and wipes for you to wipe down surfaces after use.
When navigating the library there will be separate entrance and exit points to each library. When you enter directional signage will help you find your way around the new layout. To ensure your safety, we expect you to adhere to all social distancing instructions in place in the libraries.
You will be able to borrow library items as usual and access University PCs. You'll also be able to book online academic skills support appointments are available using the library booking system. If required, space will be provided within the libraries for you to use for your appointment.
You'll continue to have access to online resources via Library OneSearch, which is available on and off campus.
Visit our library website for contact information, updates on services and further information.
Disposing of face coverings and non-medical PPE
Help keep yourself, your friends and your local community safe by following Government guidelines on wearing face coverings in shops, public transport and communal areas and corridors on campus. If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. Do not put them in a recycling bin as they cannot be recycled.
For a more sustainable option, please wear reusable face coverings and wash them. It not only saves you money but will help protect the planet too.
Student Services Centre
All of our services are accessible by phone, email and online. There's no need to visit the Student Services Centre on campus for replacement cards, enquiries or to access support. Visit the student help, advice and services page on StudentHub for details on our services, or speak with our friendly support team directly.
+44 (0) 115 848 6060
Card Services are currently not producing any NTU Student Cards face to face. However, you can now order a replacement card online if you lose your card. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs.
If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email firstname.lastname@example.org.
Catering on campus
We are opening most of our catering outlets and introducing safety measures such as screens and marked spacers on the floor to annotate social distancing. We have limited seating in our outlets in line with government guidelines. Our opening times will also differ, so keep checking back for updates.
You'll be asked to either pay contactless or use your NTU student card, which you can top-up online.
Hire a bike
Cycling is the cheapest and quickest way for most people to get around at NTU, and you can hire a bike for just £49 for the year. If you're going to cycle, why not sign up for our Green Rewards programme, through an easy to use, free app, you can log your sustainable actions, take part in monthly challenges and earn points to win prizes.
We’ve also recently increased the number of cycle racks at each campus, to ensure your bike is secure.
Travelling by bus
Help keep yourself, your friends and your local community safe by following Government guidelines on self-isolating, social distancing, hand washing, wearing face coverings (in shops, public transport and communal areas and corridors on campus) and limiting the number of people you have contact with at any one time.