Being on campus

The Government recognise that some students will need to access study space or personal support on campus regardless of when your courses re-commence in-person teaching.

There are five categories of students the Government has identified with special circumstances, these are:

• International students who have remained in the UK;
• Students without access to appropriate study spaces or facilities in their vacation accommodation (this includes students who commute);
• Students who have remained in their university accommodation over the Winter Break;
• Students requiring additional support, including those with mental health issues (again this includes students who commute); and
• Students on placements where the placement provider has COVID secure measures in place.

If you identify as being in one or more of these categories then you should take a COVID-19 Lateral Flow test before being on campus for the first time.

We've kept many of our buildings open and available to students who have returned to in-person teaching or for those with special circumstances. Buildings which remain open include:

Library access

Wearing face coverings

Wearing a face covering helps to protect you and those around you from COVID-19.

The Government advices that face coverings should be used in all higher education learning environments, providing their use does not impact teaching and learning. All students should please wear face coverings when in class and on campus.

Some of our community are exempt from wearing a face covering for reasons which may not be visible, so please let’s be kind and trust one another to do the right thing.

If you’re exempt from wearing a face covering please let your tutor know. You may also feel more comfortable showing something that says you are exempt. We have free signifier lanyards available from reception desks on campus, or you could buy a Hidden Disabilities card. The gov.uk site also offers advice on exemption cards if you’d like to find out more.

Please remember to always bring your own face covering with you when you come on to campus. Thank you for helping to keep our NTU community safe.

Disposing of your face covering

If you need to throw away used face coverings or non-medical PPE, such as gloves, please dispose of them in the general waste bin, or a litter bin if you’re outside. Do not put them in a recycling bin as they cannot be recycled.

For a more sustainable option, please wear reusable face coverings and wash them. It not only saves you money but will help protect the planet too.

Student Services Centre

Our Student Services Centre team are on hand to support you with advice and guidance on a range of services including, card services, wellbeing, financial support, referrals to our student support service and much more.

The Student Services Centres remain open at City, Clifton and Brackenhurst campuses. To maintain social distancing, we're operating with a smaller team on the front desk.

Most enquiries can be resolved by our Customer Advisers over the phone and via email so we strongly advise you to get in touch with us in advance. We will let you know if you need to visit the centre. More information on what the SSC team can help you with and opening hours can be found on StudentHub.

All of our services are accessible by phone, email and online. There's no need to visit the Student Services Centre on campus for replacement cards, enquiries or to access support. Visit the student help, advice and services page on StudentHub for details on our services, or speak with our friendly support team directly.

Contact us
+44 (0) 115 848 6060
student.support@ntu.ac.uk

Card Services

Card Services are currently not producing any NTU Student Cards face to face. However, you can now order a replacement card online if you lose your card. Detailed instructions on how to get a replacement card and answers to frequently asked card enquires can be found at Student Card FAQs.

If you need further support with any questions or issues, please contact Card Services on +44 (0) 115 848 2857 or email cardservices@ntu.ac.uk.

Catering on campus

Gyms and sporting facilities

Travelling to and from campus

You can still commute to campus for your studies. Do try to avoid public transport if you can, particularly at peak times and leave longer for your journey in case you need to wait for the next bus or tram if they appear busy. If you do need to use public transport, please make sure you wear a face covering and continue to socially distance. Increased enforcement of these measures will be in place.

Driving to campus

Nottingham City Council are trialling a range of traffic measures to control traffic and encourage walking and cycling around Nottingham. The plans include new ‘pop up’ cycle lanes and parking facilities, closures of some streets and improvements to pavements to aid social distancing.

Find out more about the measures that are already in place and the full list of proposed measures.

Free student parking at Clifton and Brackenhurst

To support students with social distancing and avoiding public transport, we’re providing free parking for all students who need to come onto the Clifton and Brackenhurst Campuses during Term Two. 

Due to current COVID-19 restrictions students are advised not to share cars with anyone outside of their household or support bubble.

Hire a bike

Cycling is the cheapest and quickest way for most people to get around at NTU, and you can hire a bike for just £49 for the year. If you're going to cycle, why not sign up for our Green Rewards programme, through an easy to use, free app, you can log your sustainable actions, take part in monthly challenges and earn points to win prizes.

We’ve also recently increased the number of cycle racks at each campus, to ensure your bike is secure.

Travelling by bus or tram

Nottingham City Transport offer a discounted bus pass for just £259 a year, including travel to and from Brackenhurst Campus. They have also put measures in place to ensure your safety.

If you need to use the tram for commuting, then NET offer a range of travel options for students from single, day and week tickets via their NETGO! app to season tickets for just £275 a year. They too have measures in place to ensure your safety.

FreeNow Taxi

To avoid public transport you could consider alternative methods, such as a FreeNow Taxi, it’s as cheap as using the tram if you're with your household. Here are just some of the other benefits:

• They use Perspex partitions, to help stop the spread of COVID-19
• Journeys can be paid in cash, card or cardless via the App
• Each journey is tracked, recorded and shows your driver details
• You can share your ‘live’ journey with family or friends for additional safety
• You pay what’s on the meter – that is set by the Council
• Most cabs are brand new and some are electric