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Guide to accommodation

You’ve decided which university you’d like to go to, and which course you want to do, now the next big thing to consider is – where will you live?

It's right in the city centre but far enough away not to get the noise.

Gill Street South resident

Going to university is a really exciting time, but it’s also a big change. For many of you, this will be your first experience of living in your own place – and you’ll really want your accommodation to feel like a home from home.

Living in university accommodation is an essential part of the student experience. It’s the perfect way to settle in, have a great social life, and make friends for life.

What's so great about NTU accommodation?

Choosing the right accommodation for you will help you to thrive at university. Here are just some of the great reasons to live in one of our residences.

Gill Street South external
Gill Street South

Accommodation Guarantee

All new home and EU students are guaranteed an offer of University-allocated accommodation, as long as NTU is your firm choice and you book before 18 June 2020. This includes University-owned halls of residence, halls of residence run by our partner providers or private companies, and accredited shared housing.

RAs with Gill Street tops

You're joining a vibrant student community.

Your home will be in a great location, so you’ll never miss the action. There’s always plenty going on in your residence, too – each has Residence Assistants to help you settle in and Hall Committees to plan events.

Your safety is our priority.

For your peace of mind, all of our residences feature a range of security measures including CCTV, door entry systems and on-site or on-call security staff.

Byron kitchen
Byron Residence

There’s no need to worry about bills

Your heating, water and electricity bills are all included in your residence fees, so you won’t have any extra bills to pay. Your room will be centrally-heated and you’ll have a constant supply of hot water. You’ll even get free basic contents insurance covering a range of belongings, which you can easily “top-up” to cover your more expensive items.

UPP Insurance Details - for the following residences: Blenheim, Simpsons, The Maltings, Meridian Court, Gill Street North, Hampden, Norton Court, Peverell, Sandby.

UPP NewHall - only for residences at New Hall.

UPP Byron & Gill Street South - only for residences at Byron or Gill Street South.

NTU insurance Details - only for residences at Brackenhurst, Bramley Cottage, College Drive.

The whole moving-in process from start to finish in every detail was made to be as smooth as possible. What can already be stressful time was made as easy and straightforward as possible. It's very hard to see how it could have been made any better.

Parent of a newly arriving student

Our accommodation is especially designed for student living, and a lot of things are taken care of for you, such as kitchen appliances, insurance, and bills.

Whichever NTU residence you live in, you’ll have a shared kitchen-dining area equipped with a cooker, microwave, fridge freezer, kettle, toaster, iron and ironing board, and storage facilities. Unless of course you’ve booked a studio, in which case you’ll have your own kitchenette.

Typically you’ll have your own study bedroom with a single bed, a wardrobe, a desk or work surface, and a chair.

What should I bring?

Some things you’ll need to bring with you are:

  • pots and pans
  • crockery and cutlery
  • cooking utensils
  • duvet, sheets, pillows etc.

If you are going to watch tv you may need a tv licence, for more information please click here

Please check your Residence Handbook for more details.

Fees, payment and securing your booking

  • Accepting your accommodation

    If you have a conditional offer: When you get your exam results and your place at NTU is confirmed, we’ll email you to ask you to log in and finalise  your accommodation booking. You’ll need to do this within seven days, otherwise we’ll have to cancel your booking.

    Make sure you check your emails regularly, and add ntu.ac.uk to your safe-senders list.

    You’ll need to read and accept our terms and conditions, and cancellation policy, then set up payment arrangements to cover your residence fees. Make sure you print out your booking confirmation as it includes useful information about picking up your keys and moving in.

    If you have an unconditional offer when you book: you’ll need to complete the booking process in full within 48 hours, otherwise we’ll have to cancel your booking. You’ll need to read and accept the terms and conditions and cancellation policy, then set up payment arrangements to cover your residence fees. Make sure you print off your booking confirmation as it includes useful information about picking up your keys and moving in.

  • Payment plans

    When you set up your payment plan, you’ll have the option of either paying your residence fees upfront or paying in instalments.

    Dates are to be confirmed for instalments.

    Don’t worry if you don’t have your student bank account details yet. You can use an alternative account to set up your payment plan, and then contact our Finance Department during Welcome Week to update your account details.

Postgraduate students in kitchen

Life in halls

  • Student Residence Assistants (RAs)

    NTU’s RAs are usually second year, third year or postgraduate students who already understand what it’s like to move into a new place with new people at NTU.

    They’ll be available between 6pm - 8am seven days a week to talk through any issues you’re facing and give you support and advice. They’ll help create a sense of community, and deal with any antisocial behaviour. They’ll also help to organise events and activities in halls, which is a great way for you to make new friends.

    In return for their work, RAs receive 50% off their rent in NTU accommodation. They also get full training and support throughout the year – not to mention some great experience to add to their CV.

    Get more information on the Universities Residence Assistant Programme and how to apply.

  • Wardens

    There’ll also be a Warden in your accommodation to deal with any emergency pastoral issues and to manage the University’s Student Code of Behaviour within your residence.

Accessible Accommodation

At NTU we offer a wide range of accessible accommodation across all three main campuses for a range of disabilities. We can also help students that have medical requirements, which might not necessarily mean they need adapted rooms, but may impact their choice of residence. We have a dedicated member of staff in the Accommodation Team available to provide support and give advice and in terms of booking accommodation. If you would like some advice in advance of booking please call us on 0115 848 2894 or drop us an email.


If you have mobility/hearing/visual impairments, or multiple conditions, the system will stop you from progressing and the Accommodation team will be notified to contact you – this is because we have specific rooms that meet different requirements. Examples of the type of adaptations you might require include;

  • flashing lights or other alert devices for hearing loss,
  • accessible ensuite wet rooms
  • power-assisted doors
  • adjustable furniture/hoists in the bedroom
  • adapted features in the kitchen
  • decorative features to add contrast to assist those with visual impairment

If you have other conditions, that don’t necessarily need adapted rooms, it will offer you the choice of continuing to choose a room yourself, or ask if you would prefer us to contact you to discuss options first. Please do not hesitate to contact the team in this instance if you feel you need to. Examples of the types of request we might be able to accommodate include;

  • prioritising you for specific types of accommodation that is needed to because of your health condition or disability (e.g. you might need accommodation close by to your studies, or need access to ensuite or studio facilities)
  • mini fridges to store medication that needs to be kept cool
  • making the residence management aware of your condition


Please note that you may need to submit medical evidence to the accommodation team for us to be able to process these requests.


Some of our residences have no parking available. You may still be able to bring a car if you have a blue badge, though for our city centre residences the parking is on street and you will need to make sure you check with the relevant authorities so you can understand where you can/can’t park.


We do also have a Disabilities Services Team at NTU. We work closely with them so please ensure you visit their web pages here to find out more about the support available.


If you wish to discuss the provision of accommodation and support you require while living in halls, or have any other questions, please contact the Accommodation Services Team at accommodation@ntu.ac.uk or on 0115 848 2894.

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What if I want to cancel my accommodation?

Please be aware that by making an accommodation booking and accepting the terms and conditions, you’re entering into a legally binding agreement. Entering into any legally binding contract shouldn’t be taken lightly and your accommodation contract is no different. It’s important that you fully understand the implications of accepting an agreement with us.

Even if you leave the accommodation or indeed the University early, you’ll remain liable for payment of the specified rent for the full term of the licence – either 44 or 51 weeks.

Think carefully about whether student communal living is for you before accepting the terms and conditions. Bear in mind that university accommodation is likely to be noisier than home.

Cancelling your agreement

New students for 2019/20 and 2020/21 entry

We’ll permit you to cancel this Licence Agreement, without being liable for the payment of rent, provided that you contact us and you:

  • don’t get the grades to attend NTU
  • or you notify us in writing 21 days before your contract starts

Returners Cancellation Policy

Please note there is a different cancellation policy for returning students and students applying through clearing.

New students and Returning students

If we agree to cancel your accommodation prior to the start of your tenancy, your deposit will be refunded.

Still need help?

Student Accommodation Services
+ 44 (0) 115 848 2894
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