Guide to accommodation

You’ve decided which university you’d like to go to, and which course you want to do, now the next big thing to consider is – where will you live?

It's right in the city centre but far enough away not to get the noise.

Gill Street South resident

Going to university is a really exciting time, but it’s also a big change. For many of you, this will be your first experience of living in your own place – and you’ll really want your accommodation to feel like a home from home.

Living in university accommodation is an essential part of the student experience. It’s the perfect way to settle in, have a great social life, and make friends for life.

What's so great about NTU accommodation?

Choosing the right accommodation for you will help you to thrive at university. Here are just some of the great reasons to live in one of our residences.

Gill Street South
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Gill Street South

All new students are guaranteed accommodation

If you’re a new UK or EU student at NTU, you can relax because you're guaranteed a place in one of our University-allocated residences – as long as you book before 31 May.

This could be a University-owned hall of residence, a hall of residence run by our partner providers or private companies, or accredited shared housing.

You're joining a vibrant student community.

Your home will be in a great location, so you’ll never miss the action. There’s always plenty going on in your residence, too – each has Residence Assistants to help you settle in and Hall Committees to plan events.

Your safety is our priority.

For your peace of mind, all of our residences feature a range of security measures including CCTV, door entry systems and on-site or on-call security staff.

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Byron Residence

There’s no need to worry about bills

Your heating, water and electricity bills are all included in your residence fees, so you won’t have any extra bills to pay. Your room will be centrally-heated and you’ll have a constant supply of hot water. You’ll even get free basic contents insurance covering a range of belongings, which you can easily “top-up” to cover your more expensive items.

UPP insurance certificate

NTU insurance certificate - only for residences at Brackenhurst, College Drive and 21 Waverly Street.

The whole moving-in process from start to finish in every detail was made to be as smooth as possible. What can already be stressful time was made as easy and straightforward as possible. It's very hard to see how it could have been made any better.

Parent of a newly arriving student

Our accommodation is especially designed for student living, and a lot of things are taken care of for you, such as kitchen appliances, insurance, and bills.

Whichever NTU residence you live in, you’ll have a shared kitchen-dining area equipped with a cooker, microwave, fridge freezer, kettle, toaster, iron and ironing board, and storage facilities. Unless of course you’ve booked a studio, in which case you’ll have your own kitchenette.

Typically you’ll have your own study bedroom with a single bed, a wardrobe, a desk or work surface, and a chair.

What should I bring?

Some things you’ll need to bring with you are:

  • pots and pans
  • crockery and cutlery
  • cooking utensils
  • duvet, sheets, pillows etc.

If you decide to bring a TV, please note that you’ll need to buy a TV licence.

Please check your Residence Handbook for more details.

Fees, payment and securing your booking

  • Accepting your accommodation

    If you have a conditional offer: When you get your exam results and your place at NTU is confirmed, we’ll email you to ask you to log in and finalise  your accommodation booking. You’ll need to do this within seven days, otherwise we’ll have to cancel your booking.

    Make sure you check your emails regularly, and add ntu.ac.uk to your safe-senders list.

    You’ll need to read and accept our terms and conditions, and cancellation policy, then set up payment arrangements to cover your residence fees. Make sure you print out your booking confirmation as it includes useful information about picking up your keys and moving in.

    If you have an unconditional offer when you book: you’ll need to complete the booking process in full within 48 hours, otherwise we’ll have to cancel your booking. You’ll need to read and accept the terms and conditions and cancellation policy, then set up payment arrangements to cover your residence fees. Make sure you print off your booking confirmation as it includes useful information about picking up your keys and moving in.

  • Payment plans

    When you set up your payment plan, you’ll have the option of either paying your residence fees upfront or paying in instalments.

    Dates are to be confirmed for instalments.

    Don’t worry if you don’t have your student bank account details yet. You can use an alternative account to set up your payment plan, and then contact our Finance Department during Welcome Week to update your account details.

Life in halls

  • Student Residence Assistants (RAs)

    NTU’s RAs are usually second year, third year or postgraduate students who already understand what it’s like to move into a new place with new people at NTU.

    They’ll be available every night and all weekend to talk through any issues you’re facing and give you support and advice. They’ll help create a sense of community, and deal with any antisocial behaviour. They’ll also help to organise events and activities in halls, which is a great way for you to make new friends.

    In return for their work, RAs receive 50% off their rent in NTU accommodation. They also get full training and support throughout the year – not to mention some great experience to add to their CV.

    Get more information on the Universities Residence Assistant Programme and how to apply.

  • Halls Committees

    Chosen in the first few weeks of the autumn term, Halls Committees work closely with the RAs, the Students’ Union, and hall staff, to help you have a great social life! They represent you, listening to what you want, and then planning memorable activities and events.

    If you’d like to know more about how to get involved in your Hall Committee, please visit our Hall Reps webpage.

  • Wardens

    There’ll also be a Warden in your accommodation to deal with any emergency pastoral issues and to manage the University’s Student Code of Behaviour within your residence.

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What if I want to cancel my accommodation?

Please be aware that by making an accommodation booking and accepting the terms and conditions, you’re entering into a legally binding agreement. Entering into any legally binding contract shouldn’t be taken lightly and your accommodation contract is no different. It’s important that you fully understand the implications of accepting an agreement with us.

Even if you leave the accommodation or indeed the University early, you’ll remain liable for payment of the specified rent for the full term of the licence – either 44 or 51 weeks.

Think carefully about whether student communal living is for you before accepting the terms and conditions. Bear in mind that university accommodation is likely to be noisier than home.

Cancelling your agreement

We’ll permit you to cancel this Licence Agreement, without being liable for the payment of rent, provided that you:

  • don’t take up the study place offered at the University
  • notify Student Accommodation Services that you won’t be studying at NTU directly, by email, at least 21 days before your contract starts.

If you’re a returning student, you’ll be allowed to cancel this Licence Agreement, without having to pay any rent, provided that you notify Student Accommodation Services directly by email that you wish to cancel your accommodation booking and that this notification is received by Student Accommodation Services by the sooner of:

  • 28 days after the acceptance of the Terms and Conditions set out in this Licence Agreement
  • at least 21 days before the start of the Licence Period.

After the specified deadline this "no-penalty cancellation" option won’t be available, and you’ll be legally bound by the terms and conditions of your accommodation agreement.

You may transfer your liability, however, if a suitable replacement for your room is found, under agreement with Student Accommodation Services.

Still need help?

Student Accommodation Services
+ 44 (0) 115 848 2894
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